I unexpectedly had my storage unit for eight years. It was interesting cleaning it out as I found…read moreseveral things that I really loved and missed. A lot went to the Mission and some went to trash but I have to say every single item was in perfect condition. There was not a bit of mold or mildew on anything. There was no mouse eaten bedding items. I was extremely pleased. I would use this facility again if I needed and I highly recommend it. Thank you.

I have utilized many storage facilities over the years for both personal and commercial use. We…read morehave always had a good experience, fair pricing and when it was time to move out, the process was very accommodating...until now. Secondary storage is a place I will NEVER entrust with my property again and DO NOT recommend. They hook you into month after month after month of leasing. Even with a 25 days notice, they say is unacceptable and **3333333are forced to charge another month. The owner, John and his side kick, Lynn are inexperienced business owners. There is no pro rating in terms of how many days of a particular month you occupy the unit. No consideration, no class! They threaten to auction your things and site these made up "laws" they claim they are forced to abide by. Owner also told me if I didn't like it, I should call state representative. Will not take partial payments! Refused my payments!

Such a great experience! Unit was clean, loading dock was convenient, plenty of handcarts for use…read morein moving stuff. The leasing process was easy and straightforward, as was making payments online and cancelling the unit when I didn't need it anymore. Units were reasonably priced. Staff is extremely friendly and helpful, especially Matt who is the property manager! I will 100% use Guardian if I ever need a storage unit again and I can't recommend them enough!

Expect that they will increase your rent every 3 months by about $20.00. The facilities are clean…read moreand well managed. The staff is very helpful and friendly. The corporation is very money focused with their phony insurance requirement at they sell and their constant rent increases.

Convenient, clean and friendly office staff…read more Best benefit is use of loaner trucks - just pay the insurance !

I needed a temporary storage solution to bridge the gap between apartment rentals for my daughter…read more Javon provided great service over the phone- we live 5 hours away from Pittsburgh. When we arrived at the location, he took us on a tour showing us where our unit was located. Highly recommend this location for your storage needs. Outstanding service. Great property!

I highly recommend Guardian Storage…read more We had our stuff stored in the Centre Avenue location. Due to the ridiculous amount of rain we've had in the last week, our unit (and others) had water in them. We were notified the day after the big rain by text, email and a personalized call telling us that our unit may have gotten wet and we need to come in as soon as possible to check it out, and if we couldn't be there could we give permission for them to cut the lock. We went in on the 4th of July. All workers were present. One worker showed us to our unit, started feeling around for wet spots, taking pictures, and helped move/carry things. They then offered to move all of our stuff to the brand new Forest Hills location. They had called all local movers and booked everyone they could, so they could move everyone ASAP. We showed up the next morning, and all of our stuff was being loaded onto the truck. We met them at Forest Hills were we filled out paper work, have a month free, a claims form and are now stored in a beautiful new building. The movers, moved everything back in and helped identify any boxes that felt damp. The ones that were wet were set aside to dry. For folks that had a lot of wet items, they were given another unit (free) and restoration was coming to dry everything out. I'm saying all of this because Guardian actually did not need to do any of this. They could have just given us a claims form and told us to move everything out. They went above and beyond on a holiday week to try to make everything as easy as possible. It is a really crappy situation for everyone involved, and they handled it with class. However, a quick google search can tell you that this response is not the norm. I recommend Guardian Storage and I know that they do rounds to check on everything and if there is ever a problem, I trust that I will know as soon as possible and everything will be okay.

Our service at Guardian Storage Shadyside was the best!! They have been great at answering my…read morequestions and communicating what to expect. Filling out the paperwork and getting our unit set up was super simple thanks to Matt! He was awesome and helped answer all our questions. Everyone here has been friendly and kind. I'm glad to have my things stored here knowing they are safe and I'm paying a good price for the unit.

Dustin, the Property Manager at this location, provided exceptional customer service. He answered…read moreall of my questions and addressed every concern promptly and professionally. Although this facility is farther from my home and slightly more expensive than the closest U-Haul location, I chose to store my household items here because I value outstanding customer service and professionalism over convenience and price. Dustin's professionalism made all the difference, and I truly appreciate the excellent experience. Thank you, Dustin, for your dedication and exceptional service!

I've rented from this storage unit two times in the past three years and both experiences were…read moreamazing. It is climate controlled and the facility is so clean. No matter what part of the city I live in I will ONLY RENT FROM THIS FACILITY!!!!! I love it !

I needed a unit at the last minute and the lady in the office had one ready in less than 5 minutes…read more Facility is extremely nice and clean. Easy access. They even have a moving truck that you can borrow. The lady in the office is extremely nice.

Great customer service at the Homefront location !read more

Well run, efficient, organized shreddingevent with fantastic staff. I plan on returning next year…read more Guardian rocks!

This facility is very clean and offers exceptional security and customer service. We maintain a…read morestorage unit for overflow furniture, and recently, we needed a large unit to store an entire family room's furniture during repairs to our home. John is the manager, and he goes above and beyond to ensure customer satisfaction. We give John and Guardian our highest recommendation.

I rented here in 2021 and they have raised their prices yearly by a lot. They are a local company…read moreso I guess they feel that they can cheat local customers. In this day and age when small business owners beg for shoppers and I truly try to shop local, it's no wonder we are going to national or bigger chains. THEY ARE GREEDY and TAKING ADVANTAGE OF THEIR CUSTOMERS. Absolutely ridiculous. I tried last year to resolve this with them, come to some mutually beneficial result and they refused, were rude and wham raised prices again. STAY AWAY

I needed short term storage for a couple months while I was between houses. Greg and team were…read moreincredibly helpful, responsive, and easy to deal with. The units are clean, well maintained, and secure. I definitely recommend this location.