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    U-Haul

    1.5 (27 reviews)
    Closed 7:00 am - 7:00 pm

    Services - U-Haul

    Propane

    Truck rental

    U-Haul Photos

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    Being ignored by mean Michelle
    Jonathan S.

    Very rude and mean and disrespectful staff. One of the blonde white girls working here this morning with bleach blonde hair even yelled at my friend and was very rude to my wife. I don't recommend this place, horrible staff and horrible people DON'T COME HERE! Ladies today we're just absolutely deplorable and rude and the most unfriendly people I've met. She was the one who yelled at my friend. Other lady in the blue shirt was very bossy. Literally giving orders like a drill instructor. *Edit* Lucy was the one working this morning who yelled at my friend Kyle and was mean to me and my wife and Michelle was the one who was very rude and bossy and very unpleasant and disrespectful. Michelle was even ignoring my wife being on her stupid cell phone which I have a picture of, and Lucy was treating me and my wife and friend Kyle like she was a drill sergeant. Then these two women rolled they're eyes at us. Maybe they had a bad day and put up with a lot of crap or hate their job and don't make good pay but poor customer service and treating people like this is not ok. I will post up a review and picture on Yelp as proof of being ignored by Michelle and I will also copy and paste this exact review. $54.95 rental charge, $12.95 for night glow trailer adapter, and $80.74 later and I'm still thinking about this experience. Not good. Go else where! I will mention how disgusted I am with my first experience with your company. How anyone could be in business like this is absolutely disgusting!

    This is the photo they sent in reply to my complaint. "After driving it around, the level remained the same."

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    1 year ago

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    Reddy Rents Minneapolis

    Reddy Rents Minneapolis

    (23 reviews)

    Nokomis

    I personally think this store and services are great. They've had every tool that I've wanted to…read morerent on time been flexible about return times the customer service is friendly they're happy to describe what the tools do and what the best case scenario with them would be. All around can't be mad at that and appreciate the business.

    I don't rent very often and when I do it is usually a truck for moving. I was in between…read moreapartments and had to rent a truck twice, once to move from apartment to storage and another time to move from storage to apartment...You get the idea. My first experience here was really easy, the truck was $39.99 + Tax and suited all my needs. There was some confusion over my method of payment, they authorize a card for $250 for deposit then you get charged after the rental is returned for whatever the cost is plus mileage, gas, etc. The $250 then gets put back on your card, well in my case they accidentally charged my card, luckily they were able to refund it and there was really no harm done. My second experience was just as easy, I asked for the same thing I had a month ago and there was no questions asked. Once I payed I notice the rate is suddenly $49.99 + Tax. There is no price listing I can find on the web site and when I asked about the change I was told they just moved their rates on the 1st of the month. Seemed a little fishy to me especially since it was May 1st and I was specific in asking for the same thing I just had less than 30 days ago. I would think at the time i was filling out paper work before actually renting the truck someone would have mentioned, "Hey, by the way our rates changed starting this month and it is different from your last rental". I didn't really feel valued as a customer who came back twice in a month to rent equipment and was a little upset I wasn't informed about the change in price. I guess I will stick to my normal process for renting when I need to...Cheapest Option Wins.

    U-Haul - selfstorage - Updated May 2026

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