Manager Dan is an absolute gem, going out of his way to offer a great deal of assistance and advice…read moreto get you on your way even if he doesn't have availability for you in his storage space.

my son recommended I rent a space from Carefree Storage at Blaine. I am so glad I did! The…read moremanager, Dan, is very friendly and helpful. He made me feel at home. The location has a variety of spaces, and reasonably priced. I highly recommend this local business.

I arrived to the storage office to rent a unit. Pat immediately introduced himself and asked how…read morehe could help me. He showed me the various units. They were all clean, with no rust or corrosion on the units or doors. I rented a unit right away and feel confident my items will be safe and secure. Pat was very friendly and helpful. I would definitely recommend this place if you need to store any items.

The young lady working here was so accommodating and helpful. Service like this deserves…read morerecognition.

I had just escaped from Public Storage with a modest loss of money and property so I was more…read morecareful in selecting a storage company this time. Before signing up online I went to inspect the property. I saw a large transparent garage door for customer vehicle entrance, two available lumber yard style dollies, a clean and modern facility, and one of 2 operating elevators. had come to take none of these things for granted. Extra Space really needs to say more about their amenities on the website. There was a red flag though: no one in the office. That had been a recurring problem with the other facility. I still had some questions not covered on the website and the chat line was busy. I called. That didn't turn out well. I was asked to verify everything that I had just entered online and was asked to enter my CC on the telephone key pad which kept failing. When the woman on the other end said she would get technical help I hung up and started over. I already had my questions answered. After that, I saw a sign in the window saying the attendant was on the property and gave a number to reach her/him. A good sign, but it had just been put there. A few minutes later the attendant showed up. All that was not enough was not enough to take off a star. When you choose a size locker, if there's more than one of the same type available you are shown a map and you get to choose the location. You pay for the lock on registration which is unique to the Extra Space, in which you insert into the specially designed doors. It's easy to use and hard to pick.

Jordan was very helpful and fun to talk with throughout the process. She completed the initial…read morepaperwork and tour of the facility. She explained the value of the locker and broke down the different costs and promotions. When I was done using the locker she assisted me with closing the contract. Enjoyable experience

We only need a storage unit for a couple of months This place was very convenient very clean and…read moreHaylee made getting a rental very painless

Here is always room for improvement. The access hours could be a little bit longer. Like until 10.read more

Dirk was awesome - always helpful! I had a 20' Mini I rented and they stored. I would recommend!read more

By far, the WORST customer service I've seriously ever encountered. Our Pod was delivered late, and…read morewhen they came to pick it up they showed up in the am and not in the afternoon as requested. This is a big deal when you're in the midst of moving your entire house. I was told "have it ready in 10 minutes or else we're not coming to get it for another week." THEN..when I called to confirm the next delivery of our pod to our new house...I was told "not going to happen and was told its not Jimmy John's service." I would highly, highly encourage anyone seeking to rent a pod to hire another company. I seriously doubted whether we would have our belongings when we moved into our new house. The drivers seemed equally intimidated by the owner Dirk Stevens. If you're smart, you'll rent from another company like Uhaul or Pods.

Total dump!! Do not use this place!!! It's supposed to be climate controlled but it is damp and we…read morefound mold in the unit. And they have mice!!! Also, it's a total bait and switch deal. In three months the price doubled. The manager there is so rude and basically said "not my problem". DO NOT USE THIS PLACE!!!

Owners not to be trusted. Without my knowledge they got…read moreinto my storage area, cut out a wall and installed a second door to my storage area. (This was done to an entire group of storage areas.) This meant moving some of my stored and neatly arranged items out of the storage area while they were working and then moving them back into the storage area wherever they fit as some of the space was taken up by the new door. I was only called after it was all done to get a key for another lock. I questioned whether there could have been theft or items broken during this remodel. The owner didn't care. I asked why I wasn't notified about what they were going to do. He said they had the right to do the remodel without my knowledge. Another time they didn't have a digital copy of my rent agreement so they locked me out of my storage area until they got a digital agreement signed from me, even though I was paid up and had the hard copy I originally signed. I also second all reviews about frequent and 10% + rent increases. Oh and don't forget to give them a timely copy of your rental insurance agreement each year as they will slap a fee on for insurance without any second warning. This is not a criticism of the staff which I didn't have any problems with. In summary, you and your possessions are beholden to storage areas, who can raise rents and do whatever they want. They more or less hold your precious possessions for ransom.

We had a move from downtown to the suburbs and this crew was fantastic from start to finish. They…read morewere so respectful, helpful, and more affordable than the competitors we reached out to. They kept us informed of their arrival time and had mats to keep outside feet away from the floors during both the pickup and drop off. If we ever find ourselves moving again, Matt's would be my first call.

https://www.facebook.com/share/p/1AmZ4Y2f6J/…read more Only allowed 5000 spaces on here. Not enough to explain what a horrible experience this was. Long story short. The quote was wrong, the movers were slow and one was exceptionally unprofessional (by any standard) cost me over 3x my estimate and there was damaged property involved and issues with fixing the problems. Don't use them. A pick up truck and 2 guys from the nursing home could be faster. I was so disappointed. 11.5 hrs instead of 3 and a half. I extensively itemized all my property as instructed as well. Should have been no issues. I wont post pictures of the day because I dont think it's fair to show them not being efficient.

They make you feel good when you move in, but then the trouble starts. They will raise your rent…read moreconstantly. I paid for a climate controlled storage unit. The unit is 45° all winter long. I just got a call from the owner stating that the blower is out on the heater. I asked him if it was out all winter. He just laughed, also don't let them suclet you into their insurance. I found out two years later that I didn't need to buy it. I'm a business owner with $1 million blanket coverage so I don't need their puny little insurance yet I had to pay for it for the last two years. Save your money go somewhere else this place is a joke , a huge dump we're moving out

Pretty reasonable place and easy access. Manager Robert Gottlieb was super helpful. They have a…read moreuhaul truck on premise to rent.