So happy with our New Spa from Hot Tubs Plus. Great Service…read more Appreciate the Maintenance help.

I gave them three stars because I called about getting a part for the hot tub I purchased from them…read moreless than a year ago. The pump motor quit working So I called up looking for parts and they told me they don't sell parts but they'll sell me a new pump motor. I went to the Amazon website and purchased a 50 MF Round capacitor for $17 I removed the two screws On top of the pump motor revealing the housing for the capacitor I removed the two wires going to the capacitor, discharged it by bridging the terminals with a screwdriver and then installed my $17 Capacitor. turned the power back on and the repair was complete. They knew this. They are in the business for crying out loud.

Excellent service!! Terry is absolutely the best. Very knowledgeable, friendly, professional and…read morehelpful. I highly recommend this business for your spa purchase(s) and needs. Michele

From in-store browsing through on-site installation, Terry knocked it out of the park! Terry was…read morepersonable, honest, and truly an expert in the field. He helped us identify the best spa for our family and even partnered with us as we worked with contractors to run electrical and place concrete. Every timeline was met (or beat!) and Terry's great communication helped us to feel comfortable every step of the way. Do yourself a favor and go visit Terry at Sundance Spas in Visalia!

I can't recommend Tom and everyone at Backyard Spa & Leisure highly enough. We were in a tough…read moresituation and needed a replacement hot tub immediately. Tom went above and beyond to find us an incredible deal on a beautifully refurbished Sundance spa and somehow had it delivered and installed the very next day--something that normally takes weeks. From start to finish, Tom was honest, professional, and genuinely cared about making sure we got the right hot tub rather than just making a sale. He communicated every step of the way, did exactly what he said he would do, and made the entire process completely stress-free. The quality of their refurbished hot tubs is top-notch, and it's obvious they take pride in doing things the right way. If you're looking for someone who is trustworthy, stands behind their work, and truly goes the extra mile for their customers, Tom is the person to call. We couldn't be happier with our Sundance hot tub and the exceptional service we received. Thank you again, Tom!

Tom is great! I run a pool service business and recommend my customers to him when they want a spa…read more He is the only one I would trust with my customers!

Richard was super helpful! He has been very prompt in replying to me when reaching out to him about…read moreour pool. He's very knowledgeable in what he does and all of the information he provided to me during his visit was so helpful. I had an issue with the pool that I felt I needed his advice and help on. He checked it out and recommended I get some things done to help keep the pool running nice and with clean clear water. He also helped me understand a little more about how the pool pump is supposed to run. I highly recommend Radiant Plunge Pool Service. Richard was professional, friendly, and, most importantly, upfront and honest. Thank you Richard for your service.

Richard has been super helpful! Prompt responses, helpful information. We had a small issue with…read moreour pool that we needed advice and help on, and I'm so glad we called him. Will be calling again.

From the beginning, the whole process went smoothly. The project was laid out step by step. Each…read morecrew that came in was fast, efficient and professional. John was by at least weekly to make sure everything was going as planned. Communication was easy. John and all of his crews are amazing. Our pool and landscaping are absolutely beautiful and the quality of work was worth every penny. We 1000% would recommend Paradise Pools to anyone

John & Craig Thank you and your team for giving us our Maui…read morein Visalia back yard It's been 10 years now and we have discovered 2 quarter sized rust spots within the pool shell. Repairs are being done now and we're adding 2 more Turtles into the walls of the pool. The care and knowledge correcting this issue has been so positive just like when the pool was constructed. Huge Thanks for servicing our pool after you built a beautiful paradise for us.

Matthew took care of our needs 100%, we are happy with our build. We had multiple quotes and…read moreMatthew had our business because he was knolagable has great ideas and was prompt with our rendering. Quality build for sure. Thank you sierra pool co.

Sierra pools Co absolutely hit non stop home runs with our pool. Lowest quote by far and gave us…read moreall the bells and whistles. Our pool contractor treated us like family and answered all our questions, even if it was 9PM. Highly recommend them even if you get a pool and spa.

I rarely rant about bad customer service and name the company, but today I will make an exception…read more I have had my pool serviced by Bartlett pools for about 5 years. In the past 12 months I have had nothing but problems, including my pool being constantly cloudy, me having to report repairs to be done at least 5 times before someone actually comes to fix the problem. The pool guy was here yesterday apparently. My pool was dirty and cloudy. The 2 top guys came out today and took absolutely no ownership of their failings. I asked to be able to speak to the owners, so they could be made aware of my continued problems with bad service, and was told they are not available to talk to customers...!! Over the last 5 years I have sent them so many customers, because of my job: needless to say, I shall never do that again! Oh yes, and if you happen to know the owners, feel free to let them know how I feel. Shame on you, Bartlett Pools! Shame!!

Unfortunately this is my first negative review on a business here on yelp. Bartlett pool service…read morehas been terrible. 9 times out of 10 you have to leave a message for them on an answering machine, and when it's an issue with the service, as far as my experience has gone, we never received a phone call back. We would always have to catch the pool guy when and if he came on his regular scheduled day. We had issues from consistency of service to algae filled pools, to catching an employee smoking weed in the company truck outside our home and in front of a school (cool, smoke weed at your own home or on your own time, not in a company car, during your work hours, at a clients home and definitely not across the street from a school while in session, unprofessional). When we were promised a service guy would come out on a Friday or Saturday morning to fix our green pool, nobody showed up (this was not the first time we've had issues, this was just the last straw) and we ended up going with Ty's Pool and Spa Service and Repair after having such a great experience with Ty when we called him to fix an issue with our spa months back. We got same day service with Ty and the problem was resolved within 24 hours. On top of everything else, when we were finally able to get ahold of Bartletts Pool Service to cancel, he said that he would be billing us regardless, was upset, and unprofessional. I'm sad that a local business that has been in service in our small community for so long has ended up being such a disaster. You'll find similar reviews on google, as well as here on yelp, so sad.

Everything went well and I'm keeping them for monthly service now…read more I left on a two month vacation and the family member staying at my house didnt not clean or balance the pool all summer. It was green and disgusting. Mario came out and he and his work partner cleaned it all up as well as the filters, hoses, sweep and all. They came again 3 days later to check it out and made adjustments and my pool looks great! Just in time for me to enjoy the rest of summer. Thanks!

On yelp, they say their goal is to service the central Valley from Bakersfield to Fresno (they are…read morelocated in Visalia )but when I requested a quote, they said that they don't have weekly service in my area, which is in the central Valley(I am 15-20 minutes from where they are located) and it will be very expensive for them and for me and they can only do repairs I don't need repairs. I need a weekly service for my pool. I would not recommend them since they won't even travel 20 minutes they claim they service Fresno to Bakersfield

Our monthly Pool service is excellent. They come once a week scrub the sides. Check the water and…read moreadd chemicals if needed. Also clean the net from any debris on the Pool suite. Service is excellent at a good price.

My equipment was making very rough loud noises. So I had a company (CHIPS) prior come out and…read moreinspect my equipment and give me an estimate. They said everything would have to be replaced and would cost about $3000 $4000. Something just didn't feel right, so I called to get a second opinion. Oasis came out told me, No I did not need my equipment to be completely replaced. Just had a part that was malfunctioning and was only gonna be a couple hundred dollars to repair. Everything is running great and is extremely quiet like if it was brand new.

This company is ABSOLUTELY USELESS !!…read more I talked to Hussein over a month ago to order me a part for my hot tube. "Sure, I will get right on it, let me call them, get u a part and we go from there" Have heard , nada, zip, nothing, zilch from this company. This is the 2nd time ordering parts from them that takes an act of God to get accomplished. THERE WILL NOT B A THIRD ATTEMPT!

This business has did nothing but lie to us about equipment being delivered and installed. We have…read morebeen waiting over 2 years for logs to our fire places and they have did nothing but avoid our calls and failed to keep their word on delivery and Instalation.