Mike came out the next day after calling and looked at the windowpanes that I need replaced. He was…read morevery helpful and gave good advice on the type of work I needed even though he doesn't do that type of work. He also identified the window manufacturer so I could contact them in case they are under warranty.

I called Mike to ask about window replacement, and he walked me through how to find window serial…read morenumbers, and that my huge cathedral, center window unit might be under warranty. He was tremendously knowledgeable and helpful! He kindly saved me a lot of time, and probably a few thousand dollars. I need to find a re-glazing company. No one has helped me, (or offered this kind of knowledge;) I'm immensely grateful I called him today! Thank you Mike.

They came out very quickly and diagnosed the problem. He was honest and didn't charge for…read moreestimate. Actually NO CHARGE at all cuz it's a roof problem. So he gave a good recommendation and left. Honest company! Very pleased! Would recommend and use again

Unbelievably great service. We needed two windows replaced pronto. From selection to quote to…read moreinstallation, things were done professionally with no hiccups. Best part, We saved over $1,000 of our estimated cost of two windows.

My experience with R&L Windows really couldn't have been any better…read more My general contractor had given me a quote for windows and sliding doors which seemed decent, but a little high. I reached out to a few different window providers, and R&L Windows was one of them. R&L reached out to me in record speed. They provided a quote which BEAT the GC's quote, and even followed up with me directly on my phone via text messages (which I really loved). They were incredibly communicative (in the best, most respectful ways - not overbearing), and listened carefully to exactly what I needed to ensure nothing was missed. I can't recommend R&L higher. Fantastic people, fantastic products, fantastic service, and world-class communications. My wife and I didn't replace all our windows, but if we need to upgrade or change any in the future, R&L will be our first pick. STRONGLY RECOMMEND!

Good quality windows and installation, reasonably priced too. Tarsha was very responsive and…read morehelpful and came up with a design that works the best for us. However, the workers didn't clean up well. We kept finding random nails in our garden bed and on the drive way under the windows several months after the installation.

Worst customer service. Website indicated they opened at 8 am. showed up to closed sign, waited…read morethen tried the door and they were open! When I commented the closed sign was showing the employee seemed unconcerned. Brought in my piece of glass I needed replicated and was told I would need to provide dimensions. Apparently they do not own tape measures. There are many good companies like Bud Barton's in Marysville which is where I have shopped before and am going now. Please do not waste your time with this company.

They finally refunded me the seven hundred dollars for the screen door they built and installed…read morethat never would stay on the tracks. It took nine months to get our money back, so we're all good now.

I bought a bathroom door a few years ago and had them match the existing one. it was a perfect fit…read more i just ordered a pair of interior french doors that needed to also be matched to the existing doors. they did a great job. turned it around the next day too even though I wasn't in a rush. I had to take a sander to one of the doors to get it fit perfect but that is a small price to pay to get matched french doors. I had gone to Seattle Door House over the weekend since Franks was closed and the salesperson there was so rude and standoffish saying they wont touch a french door and that no one else would either. Well, not only did Franks make the doors, they didn't give me a hard time about it either. Clearly they have done this thousands of times. Will come back for my future door needs. final kicker, Seattle door house want over $800 for the pair before finding out they were french doors, while franks did it for under $600.

Don't get your doors anywhere else! If ever you thought it possible to love a door store, here is…read moreyour opportunity. This outfit is always professional, friendly and incredibly helpful. I bought some amazingly unique and gorgeous doors from them over the years and the process couldn't be easier. They are so well organized knowledgeable and skilled ! Their products are exceptional. I've always had fantastic service here and for years folks comment on how they love my doors and I love looking at them still. They handle everything here with efficiency. Hanging, finish outsourcing, diy advice and tools, education, etc. I know , it's just a door, but I suppose your mother isn't just a mother .

Energy exteriors did a good job installing some windows and a French door for my mom. They were…read morefair in their pricing and did a clean job with the install. About the only thing they could improve on is some of the installers were very late coming to some of the scheduled install days. Overall, we would use them again.

Energy Exteriors NW provided the best bid out of several we received, and the quality of service…read moreexceeded our expectations. The team was professional, the installation went smoothly, and their customer follow-up was excellent. Communication was clear and timely. We're very happy with the results and would gladly recommend them.

Elite was great to work with. They were able to find and fix a leak, remove damaged wall and…read morefloors. Then repaired the area after mold remediation. Great value when first estimate was for 3x what I paid. Most estimates were within 10%. Will have them replace all floors in house!

Responsive and the first project they did was very professional repairing my LVP flooring.read more

High quality work and right price. Timely updates and communication. Would definitely work again!read more

From the owner: We come to you to help with your screening needs. Windows and Doors we do them both.read more

We replaced our 47 year old front door recently with a beautiful new clear fir door and relight. We…read morethrew Jack a few curve balls such as ordering the door with the frame painted as we were originally going to paint the door as well, but several people told us we should stain it instead as it would look much nicer. The door arrived with the painted frame and Jack took it to the vendor to have it stained for us. In the mean time, we searched for a paint that matched the door. When Jack brought the door back to us, the stain was too light. Not Jack's fault, but the staining vendor's. Jack went to bat for us and arranged to have the door restained. He even picked the door up at our house, again, and took it to the strainer. The stain was finally the right shade, and Jack brought the door back to us. He was always very gracious about having to make several trips. Ian did the door installation, and he did an amazing job, considering out house is 47 years old, and nothing in our house is plumb or level. The new door looks beautiful, and we couldn't be happier! We definitely recommend Jack's Construction.

I was referred to Jack's Construction by Frank Lumber. Jack quoted me $1,600 plus staining to…read morereplace my door. I specifically asked if there were any additional costs, materials, delivery, anything, and he said no, everything was included except staining & sales tax. I got another quote, which was slightly less than his price, but given that he was recommended by Frank, I choose to work with him. When the door arrived he quoted me 4-6 weeks to install the door, I kindly thanked his time and said I would rather work with someone else as I would like get my door sooner than later. He said he can do it sooner and sent the door for staining. After the install, he handed me an invoice for $3,600 plus tax. When I questioned it, his story kept changing: * First he said it was for extra materials and delivery, the same things he told me were included. * Then he stated that the trim was so expensive and that he had to go get it. * Then he claimed staining alone was $1,800. I called the staining company directly. The actual cost was $900. At that point he continued being evasive and aggressive. He eventually offered a $400 discount off his inflated invoice. Needing the project done, hoping that I never have to deal with him, I paid $3,200 and moved on. We agreed on $2,500. I paid $3,200. The difference was built on lies. Avoid.