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    Twisted Cycles

    3.4 (8 reviews)
    Open 9:00 am - 5:00 pm

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    Ask the Community - Twisted Cycles

    Cycle Gear

    Cycle Gear

    (17 reviews)

    $

    I recently brought in my dirt bike wheels along with brand new tires and tubes I had purchased…read moreelsewhere. I was told it would take around three days due to them being backed up and short-staffed, which I understood and was fine with. On the third day, I called to check in, only to be told that they hadn't even looked at my tires. The person on the phone was dismissive and arrogant, telling me they were very busy with other customers and that tires "aren't their priority." Not exactly what you want to hear after waiting patiently. I went down to the store to pick up my tires, and was told they were currently being worked on. I waited another 30-40 minutes, only to be told that their tire machine had broken--after another customer's set had gone through. At that point, I just took my tires and left. While the store may be decent for gear and general motorcycle accessories, the service department is poorly managed. Lack of communication, professionalism, and basic customer respect made this a frustrating experience. If you're looking to get tire work done in a timely and reliable way, I'd suggest looking elsewhere.

    I would not recommend this establishment as employees believe they have the authority to…read moredemonstrate something by placing their hands on an underage person, any person for that matter. An associate, bigger person with glasses punched a child in the mouth portion of the helmet to demonstrate something that made the associate particularly giddy about his ridiculous example. Management did not seem to give it a second thought which explains exactly why associates are unprofessional, they're lead by a poor example.

    Port Jeff Motorcycle Store - Port Jeff Motorcycle Store

    Port Jeff Motorcycle Store

    (2 reviews)

    Rude and unprofessional owner. I saw the owner outside of…read morethe store and politely asked him a simple question about the street parking, since I'm not familiar with the area. The sign said "1 hour parking 8am-8pm," and I wasn't sure if that meant free or paid/meter parking. Instead of answering respectfully, the owner responded with extreme rudeness and arrogance. He snapped back: "Can't you read the sign? It says 1 hour free parking." When I replied that the sign does not say "free," he told me: "Get out of here." First of all, the sign clearly says only "1 hour parking," nowhere does it say "free." Second, as a business owner myself, I was shocked at his attitude. The way he spoke to me was unnecessarily nasty, arrogant, and dismissive. That one encounter was enough for me to decide never to support this business. I treat others with respect and kindness, and expect the same in return; especially from someone representing a business. To think I was about to walk inside and make a purchase!Thank goodness I didn't. I'd much rather support businesses that are welcoming, respectful, and professional. Ken, this was not only rude but also very poor business ethics. If this is how you treat potential customers, it says a lot about your character and your business.

    I've been shopping in this store for years. They first started their Port Jefferson business in a…read moresmall shop by the water. Great selection of Motorcycle tee shirts, sweatshirts, Jewelry, Helmets as well as authentic Harley Davidson gifts. When I was riding, I bought an authentic black motorcycle jacket here, like the one Ah-nuld wore in The Terminator! Great store and I'm proud of their expansion in Port Jefferson on Main St.

    Maximum Motorsports

    Maximum Motorsports

    (39 reviews)

    While driving home from meetings out in Riverhead recently, I noticed the massive building that is…read moreMaximum Motorsports on my left-hand side. In dire need of a moped helmet, I pulled in to browse around (I hope my folks don't read, but at least I'm practicing safety first!). Also, from all the super nice ATVs lined up outside, I couldn't wait to see the rest of their bikes, jet skis, etc. To be completely honest, I was a little hesitant walking in, as I sort of expected a tough sell on price points beyond my budget. I only say this based on my previous experiences at car dealerships, but what I experienced at Maximum Motorsports was nothing of the sort. I got to browse literally the entire store without anyone looking over my shoulder. All of their employees are super chill and down-to-earth yet very knowledgeable and are around if you need extra help. Shoutout to one of the managers, Tommy, who noticed me looking a little lost and confused in the helmet section (what an awesome inventory, by the way!). Without any pressure whatsoever, he really helped me narrow down some options based on my budget, own personal preferences, and riding styles. He even searched in the back to locate an amazing helmet that happened to be on clearance sale. He scored me such an awesome deal off the original sticker price that I was able to purchase some great riding gloves and even an extra part that I needed for the fuel tank. We shared riding stories and even showed me a couple of photos of his own personal builds. I love meeting people that are passionate about what they do, and Tommy definitely knows his stuff. On the way out, I took a liking to one of their 2023 Kawasaki bikes, the Z125 PRO. With end-of-season discounts and rebates, it was only about $2,500 or so. Such a great deal for such a beginner-friendly yet fun modern bike! I don't quite have the space, but it's definitely on my radar down the road. It's an easy 5/5 from me!

    Lets start with the loan paper work fruad that they stated almost 4000 dollars in accessories that…read morewhere never sold to me.I do not recommend this place I have had issues since I went here. Danielle who did my loan paper work was a nightmare. Spent the hole time telling me how her and the owner do drugs in hotels and she was having trouble with my loan paper work because she's new. Told me mac wouldn't help her because he had a thing for her but found out she's messing with the owner. Had to redo my paper work 3 times and when I finally left still got a call from the bank for mistakes she made. The the zx6r I bought had a recall and they told me my parts weren't there till kawasaki told me the day they where delivered and I told them I knew they had the parts and I threatened to leave this review. Now a few months later and the bike has a recall for the same issue with a do not ride order. Which is Kawasaki fault not there's but I asked for a letter stating there's no fix and john who works in service tells me he can't give me a letter because he has no time to write one which is a lie because he spent more time talking to me then it would of taken to write the work order. After telling him I didn't need the letter I recorded the conversation in which he clearly says theres no fix and that I can ride the bike its not serious just going to be another check. He kicked me out of the store and told me I'm not welcome there as a customer anymore. Avoid this place at all cost they only care about the sale especially for a mechanic to tell you go ride the bike its not serious when the engine can seize at any moment. Which i have on recording! They also didnt pay my loan of when they were supposed to. When I called to tell them its been a month and the bank is calling me they made a 500 dollar payment to my bank. Instead of paying it off in full. Which I was giving a first service free for the inconvenience but I literally have had to fight to be treated decent at this place since they sold me the bike.

    Twisted Cycles - motorcyclinggear - Updated May 2026

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