Not happy with the service at this shop. I broke down a day after they changed my battery. The…read morebolts holding cables down were never tightened. i gave them an opportunity to resolve this situation and they failed. Not going to this shop again.

people were great ,and fast didn't have to wait days! the online help was also very nice !read more

Ron & Carl... nicest guys. Very helpful. Very sweet. Very fair. Making feel really comfortable…read more Looks like I found my new favorite place to take care of my bike. Made recommendations. I watch them had a lot of customers and were nothing but helpful. Everyone appears to love these guys. So happy it's so close to home

Ron is the man. Very honest guy. Been doing business with him and only…read more with him to have work done on my bike, And he has become a true friend, Thanks Ron, and Carl the mechanic is on point. Thanks again you guys.

I've been shopping in this store for years. They first started their Port Jefferson business in a…read moresmall shop by the water. Great selection of Motorcycle tee shirts, sweatshirts, Jewelry, Helmets as well as authentic Harley Davidson gifts. When I was riding, I bought an authentic black motorcycle jacket here, like the one Ah-nuld wore in The Terminator! Great store and I'm proud of their expansion in Port Jefferson on Main St.

Rude and unprofessional owner. I saw the owner outside of…read morethe store and politely asked him a simple question about the street parking, since I'm not familiar with the area. The sign said "1 hour parking 8am-8pm," and I wasn't sure if that meant free or paid/meter parking. Instead of answering respectfully, the owner responded with extreme rudeness and arrogance. He snapped back: "Can't you read the sign? It says 1 hour free parking." When I replied that the sign does not say "free," he told me: "Get out of here." First of all, the sign clearly says only "1 hour parking," nowhere does it say "free." Second, as a business owner myself, I was shocked at his attitude. The way he spoke to me was unnecessarily nasty, arrogant, and dismissive. That one encounter was enough for me to decide never to support this business. I treat others with respect and kindness, and expect the same in return; especially from someone representing a business. To think I was about to walk inside and make a purchase!Thank goodness I didn't. I'd much rather support businesses that are welcoming, respectful, and professional. Ken, this was not only rude but also very poor business ethics. If this is how you treat potential customers, it says a lot about your character and your business.

Date of appointment 04/01/2026- Date of pickup 04/28/2026 (Went into the shop for Valve adjustment…read moreand fork rebuild) (80+ hours on the engine) [200+ on the frame] My issues started after asking if it was alright if I started my bike before taking it home as $900 isn't money I just throw around! In the process of starting the bike I broke the kick starter due to the high compression (caused as a result of replacing the head gasket incorrectly) This happened on camera of the shop and even with that I was charged for a new kick starter because "there is no way you could have broken it with the kick down it had to have hit on the peg" This I found funny as the kick starter and peg have been like this since I bought the bike in 2019 and that is the original kickstarter with original adjustments which I bought from Honda of Riverhead. Not only was turnaround slow, but work was lackluster at best.I truly wonder if it's more on the owner giving time constants to his mechanics for turn arounds as for a job like a valve adjustment you would expect them to at least start the bike after the work is done to check. However if it wasn't for me doing that I would have had to deal with all of this myself or god forbidden bring it back to HOR and waist more money.

Vic was great to deal with, he never gave off high-pressure car dealer vibes, he was chill and gave…read moreme a good deal on the bike. Everything was done on time for pick-up. I would definitely go back to him and highly recommend him! The guy in parts, I forget his name, helped explain everything to me on the bike, he was also very helpful.

Great shop! Cesar is friendly, does great work and is a pleasure to do business with. I highly…read morerecommend this shop.

From the owner: Rider House is your go-to destination for all things motorcycles. We specialize in high-quality…read moreparts, oils, tires, and a wide range of other motorcycle essentials to keep your ride running smoothly. Fueled by passion and a love for two wheels, we’re here to support fellow riders with the best products, expert knowledge, and the best price on the market - guaranteed. Whether you’re maintaining your current bike or upgrading for the next adventure, Rider House has you covered. Stop by and let’s talk motorcycles!

I asked a bunch of questions, they were very patient and courteous. They have great prices on…read morebikes, great shop. Thank you so much for your help!

Owner has more knowledge of the Bicycle business than any place on the island and prices are more…read morethan fair because he'll explain options & an educated customer sees value in purchase.

After a recent accident where I was hit by a car and my bike was destroyed, I turned to Kreb Cycle…read morefor help--and I'm incredibly glad I did. The staff not only held onto the damaged bike for inspection, but also personally interfaced with the driver's insurance company on my behalf. Thanks to their knowledgeable and professional involvement, I was able to recover enough from the claim to replace my bike. The service at Kreb Cycle is outstanding. The staff is skilled, attentive, and thorough--whether it's setup, repairs, or advice, they know their stuff and take real pride in their work. They also stand behind their products and make sure you leave the shop satisfied. The atmosphere is low-pressure, welcoming, and unpretentious. There's a great selection of bikes, gear, and cycling apparel, and it never feels like anyone is trying to oversell you. I can't recommend Kreb Cycle enough--for both the quality of their service and the integrity with which they operate. Christian Caputo

Amazing people. Went in with wheelchair tires that needed immediate replacement. They were able…read moreto help me right away. They let me know they would be able to get the tires I wanted in the future. They took the time to make sure everything was done right. After all was done for a great price I was helped to my vehicle by one of the great people that work there. Definitely a great place. Great people, service and a beautiful store!

how can people run a business like this? the most miserable attitudes I've ever seen. I…read moreinteracted with 3 different people and they all give you attitude.

If I could leave zero stars I would, my father bought a bike that was worked on there and it's had…read morenothing but problems, found dirt, mud, grass and rust on the inside of the engine. The windshield does not fit right on it because different screws and grommets were used than original and it had messed up the fairing both inner and outer. This bike was supposed to be fixed at this dealership after an accident and it was not truly fixed it left a lot of problems and broken parts. I would never bring a bike there ever.