great joy guys honestly just the best shop they got the job done fast and thorough I will…read moredefinitely be back

They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap…read morevalve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them.

I can't recommend this mechanic enough! From the moment I called, they were friendly, transparent,…read moreand professional. They diagnosed the issue quickly, explained everything in plain language, and gave me a fair estimate with no hidden fees. The work was done ahead of schedule, and my car has never run better. They even followed up the next day to make sure everything was okay. Honest, skilled, and reasonably priced--this is the kind of trustworthy shop every driver needs. I've finally found my forever mechanic. Absolutely five stars!

Went in hoping for a quick inspection. Staff cited my back brakes were un-passable before the…read moreinspection began so I decided to leave knowing I have no brake issues. Telling them I wasn't interested in doing brakes or any service didn't stop them from starting the inspection. Presented bill for NYS Inspection with a failing paper. Went to another shop two days later and passed with no faults.

Bad service voided my car to have a miss fire because they added too much oil if they had better…read moreservice and more trained staff it would be much better

Andrew was working in the Automotive Department today. He was very helpful although there were some…read moreproblems with both scanners. Andrew kept his composure, got the assistance needed and resolved the bottle neck created by the technical scanner / register problems. The customers were laughing as he resolved one situation after the next. It makes for good business when people work together in a light hearted manner.

I needed a quick oil change on a busy Saturday. There was a wait so I unknowingly parked in a spot…read morenot to block traffic but then cars went in before me. Kyron saw what had happened and rushed out to help me right away. Thanks Kyron for helping me out. I will definitely be coming back.

Horrible! I pull up on a late Thursday morning. Was met by…read moreJavian after waiting about 5 minutes. He was not wearing anything that said 'jiffy lube' on it, and looked like he just rolled out of bed. He said was there by himself but can't do an oil change until his friend comes back. Against my better judgment, I went back after running errands. Still Javian, but now with a colleague (didn't get his name), who also was not wearing anything that identified him as a Jiffy Lube employee. I said hi I'm back is it ok? Javian answered what do you mean? I said you told me to Come back before when you were alone. He then says that he never did that and that I must be crazy! I asked to speak to the colleague instead and they both came closer to me and reeked of weed and alcohol. A car pulled in behind me, and smelled this as well, as the driver looked at me and held her nose and made her hand into a drinking gesture. The colleague said it's all Good, I can change your oil. I said not thanks I need to go. The car behind me had already left. I hope whoever owns this franchise is aware of how unprofessional and rude Javian is...and that he and the other guy work impaired. A mess of place - stay FAR FAR away!

My wife and I have been going to Brian since 2017 and rely on Brian for all of our auto mechanic…read moreneeds from anything between an oil change to fixing something that does sound right or not working properly. We always drive away with a piece of mind knowing that it was done by someone who has knowledge of fixing our vehicles.

One of the best most honest mechanics around! Very…read moreknowledgeable and can fix anything.

Went in for a routine oil change and I got back a brand new feeling jeep. Thank you for tightening…read moreup whatever was causing my car to sound like it was going to explode when I was holding the brake at a stop light I can't thank you enough for going above and beyond without me even asking them to look, I never write reviews but had to stop and give these guys kudos for taking that extra time to make sure I had a safe car. My jeep compass thanks you.

The last straw with this place. I stopped coming here because they took 4 hours to do a tire…read morerotation and an oil change. But I came here today to get a nail in my new tires fixed. Took them a half hour. They have 2 speeds, slow and stop. It cost $32 to get this fixed and 30 minutes. They called it a "special plug" that's why it cost so much. A RIP OFF is what it's called. To further insult me with price they only gave me 36 PSI. Now the other tires are all inflated to 43 PSI. air is FREE at least for the price inflate my tire to what the other 3 are! I came here because my other mechanic is closed on weekends. $32 later and a waste of time. Ridiculous! Stay away from here.

Billy was so helpful recently. I been using this place forever…read more I'll be getting my next set of tires here.

Diagnosed the problem with my car. Chris took the time to explain everything. Got me in and out in…read morereasonable amount of time. Very happy. My car rode beautifully on the way home. Thanks Chris

I brought my car in for a concern Zak was very accommodating…read morein my immediate necessity to be road ready for safety class in queens for UPS of Farmingville Attentiveness & listening skills are great with this crew Michael the technician was upfront & honest My total cost of visit was $10.00 For Care Care Package inspection How unreal is that Firestone provides quality care for EXCEPTIONAL PRICES & WORKMANSHIP Even w/ the unavailability to pick the car up that night my boyfriend got the keys after our courteous phone call of Readiness and next day pick up safe & sound.. Thank you Firestone for my assurance of safety.... now ready for UPS bound....

Appt last week confirmed by email. I called the morning of to reconfirm and was advised that my 1…read morepm was still confirmed. Showed up at 1 pm to be told there was a 3hr wait and to come back next day. Took my business elsewhere. My time and money are valuable.