Very helpful when I was looking for a Voltage regulator for my Polaris ATV…read more price was right and delivery was fast. Highly recommend

While driving home from meetings out in Riverhead recently, I noticed the massive building that is…read moreMaximum Motorsports on my left-hand side. In dire need of a moped helmet, I pulled in to browse around (I hope my folks don't read, but at least I'm practicing safety first!). Also, from all the super nice ATVs lined up outside, I couldn't wait to see the rest of their bikes, jet skis, etc. To be completely honest, I was a little hesitant walking in, as I sort of expected a tough sell on price points beyond my budget. I only say this based on my previous experiences at car dealerships, but what I experienced at Maximum Motorsports was nothing of the sort. I got to browse literally the entire store without anyone looking over my shoulder. All of their employees are super chill and down-to-earth yet very knowledgeable and are around if you need extra help. Shoutout to one of the managers, Tommy, who noticed me looking a little lost and confused in the helmet section (what an awesome inventory, by the way!). Without any pressure whatsoever, he really helped me narrow down some options based on my budget, own personal preferences, and riding styles. He even searched in the back to locate an amazing helmet that happened to be on clearance sale. He scored me such an awesome deal off the original sticker price that I was able to purchase some great riding gloves and even an extra part that I needed for the fuel tank. We shared riding stories and even showed me a couple of photos of his own personal builds. I love meeting people that are passionate about what they do, and Tommy definitely knows his stuff. On the way out, I took a liking to one of their 2023 Kawasaki bikes, the Z125 PRO. With end-of-season discounts and rebates, it was only about $2,500 or so. Such a great deal for such a beginner-friendly yet fun modern bike! I don't quite have the space, but it's definitely on my radar down the road. It's an easy 5/5 from me!

Lets start with the loan paper work fruad that they stated almost 4000 dollars in accessories that…read morewhere never sold to me.I do not recommend this place I have had issues since I went here. Danielle who did my loan paper work was a nightmare. Spent the hole time telling me how her and the owner do drugs in hotels and she was having trouble with my loan paper work because she's new. Told me mac wouldn't help her because he had a thing for her but found out she's messing with the owner. Had to redo my paper work 3 times and when I finally left still got a call from the bank for mistakes she made. The the zx6r I bought had a recall and they told me my parts weren't there till kawasaki told me the day they where delivered and I told them I knew they had the parts and I threatened to leave this review. Now a few months later and the bike has a recall for the same issue with a do not ride order. Which is Kawasaki fault not there's but I asked for a letter stating there's no fix and john who works in service tells me he can't give me a letter because he has no time to write one which is a lie because he spent more time talking to me then it would of taken to write the work order. After telling him I didn't need the letter I recorded the conversation in which he clearly says theres no fix and that I can ride the bike its not serious just going to be another check. He kicked me out of the store and told me I'm not welcome there as a customer anymore. Avoid this place at all cost they only care about the sale especially for a mechanic to tell you go ride the bike its not serious when the engine can seize at any moment. Which i have on recording! They also didnt pay my loan of when they were supposed to. When I called to tell them its been a month and the bank is calling me they made a 500 dollar payment to my bank. Instead of paying it off in full. Which I was giving a first service free for the inconvenience but I literally have had to fight to be treated decent at this place since they sold me the bike.

One of the best dealerships around !!! Excellent service and the staff is great !!! I love my…read moreMazda CX-5....

New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

As some previous reviewers have mentioned, this location can be a little chaotic and it can be hard…read moreto get help quickly if you're in a hurry. That said, I've come here for wiper blades , etc., -they install them free and I don't have to get my hands dirty- periodically and I have found it to be a decent, 3-star kind of experience if you have a little patience. Then, today: I obtained and consumed a taco at the Taco Bell next door with the radio on and my phone charging. Ten minutes later, I go to leave and... car won't start. I then dig through my wallet and pull out my AAA card to find that my membership has lapsed. I think about re-joining online but find that my phone battery is at 1%. F%ck. Eventually I look up and see the side of the AutoZone just feet away. I go in there, dragging my dog , who has been in the car with me this whole time and is now starting to throw judgmental looks. I ask about buying a new battery, but they say that they'll try to jump if first with their little power pack. An amazingly nice guy comes out with me and after flipping through the manual for a good five minutes we locate the battery under the back seat- Priuses are weird- and he uses the charger thing and the car starts. They unfortunately weren't able to sell me/install a new battery- they only will do that for the typical under-the-hood ones, so I will have to go to a full-service repair shop- but the assistance was totally free. I'm not sure what I would have done without this friendly employee and AutoZone's very generous policies. I feel very lucky to have had the battery crap out nearby.

Was ignored for 5 minutes at the register standing four feet away from two employees who were…read morecomplaining about a coworker that called out. Another employee walks out and proceeds to help a customer that entered the store after me. Finally, I ask the cashier for a replacement battery for my car and after giving them all of the correct information, I'm charged over 150 dollars for the wrong battery. I call up the store and ask to speak to a manager to complain about the customer service at his store, and the manager just says "Ok" after each complaint I tell him about. He doesn't offer an apology and isn't at all concerned about my experience. This location simply does not care about its business. I instead tried Advance auto parts and was able to save over 50 dollars though that's based on Autozone charging me for a battery that cannot even fit in my car.

I've been to riverhead ford three times and all three times I had a problem. First time I bought a…read morelock assembly for the tail gate on my truck and when I had a lock smith attempt to install it I found out they gave me the wrong part. I brought it back in original bag un opened and because I didn't have receipt they refused to take it back even though they remembered me and knew I bought it there three days ago. Second time I made appointment for truck, took time off from work, arranged to have someone follow me there and when I arrived I was told they were to busy to keep my appointment because they had one mechanic called in sick. I lost time from work, inconvenienced my co-worked and wasted gas driving from Southampton.. Last time wouldn't make appointment unless I had vin number. Called next day no anwser. Called again put on hold for over ten minutes. Brought truck to Lucas ford. No problems!

April 22. In for a diagnosis for broken AC on 2023 F150 Platinum. We Took the truck back while…read moreparts ordered May 5. Came in for Scheduled repair and parts are there there. May 8. They had not moved the truck from the parking lot. No phone calls but the app said they were working on it. Claimed they had to diagnose and get parts even though that was done April 22. We Took truck back for the weekend. May 11. Dropped truck at 8am for repair and they acknowledged they had the parts. By 2pm, it still had not moved. We were told people that wait are given priority and we were way back in line. They said the appointment was just for the checking in not the repair. Are we supposed to camp out for two days so they will work on the truck? When checking in, the guy said they had full mechanic staff and could potentially get it back same day. What a joke!! We got the keys and left. A customer came out to chat with us and said they had just gone through the same thing. It was a local company that has all their business trucks serviced there. The one he was picking up had been there for 3 weeks. He said NEVER again as this happens all the time. They will take their service work to Otis Ford in Quague. Riverhead Ford service is absolutely horrible. Maybe the mechanics are ok but I could not get my truck that far. Appointments are worthless. If I could rate zero stars i would.

Their work on my ZS 175CDs was not what I expected. Still, they did work on the second go-round …read more . .

Terrible as hell…read more Paid over $450 dollars for two master cylinders from a 1939 Fairchild. They sent them back to me half painted and with drill shavings left in the mounting holes. Do any of your workers inspect their work when finished? or is there a Quality Assurance person who checks before you ship out the final product????????? I will never use this crap company again. Your welcome for the business and thanks for the shitty product/service.

This group is part of Gmpartswarehouse. It is a scam. I have personal experience. They will…read morenot answer phone. Message box is always full. They don't answer emails. You will get the wrong parts. DON'T USE

Can't begin to describe how disappointed I am with this business! I ordered a hitch but when they…read moresent it they did not include the necessary bolts to attach. What good is a hitch if you can't attach it?!? I had to purchase the bolts at a local dealership. I then politely requested a reimbursement for the missing bolts I had to purchase separately (the bolts cost nearly 25% of what the hitch did). They ignored my persistent and regular emails (17 of them) before finally telling me the bolts were not included and the web page for the hitch didn't show them. Of course, the web page did show bolts in one of the item images. I was deceived, misled, and ignored. Don't trust this business. Go elsewhere.

I have been having a surprising amount of trouble doing ordinary business with their firm. Their…read morestaff is rude, curt and inattentive. I spent 20 minutes waiting on "Danny" to confirm availability of a part listed on their website as available. I was largely ignored for twenty MINUTES (on chat) then told the part was "7000 days". (Yeah, the car I am looking for parts for, is 35 years old!) But their software lists it (an oil pan) as grade A and available. I really got the feeling it was too much trouble for him to hunt down. Followup calls for other parts and clarification - (I had No Idea what "7000 DAYS" meant...) not answer the phone, or hung up on me before I could even state my needs. Other attempted followup calls on phone to other numbers seems to lead to the same guy, and rather than talk with me, he hangs up on me with smart-assed quips. Attempts to use alternate numbers/alternate methods, leads all to the same guy? (maybe? or they just got clones on their sales lines?) All I wanted, was to be sure, that a part I really need for a rare car isnt just sitting one shelf down from wherever their flunky thought it should be but didnt bother to look. I mean, its not like he inspired me to confidence in this . Their Chat software seems to say they got 4 guys working, but I just get the same guy... bad luck? Plus, two different phone numbers to two different addresses and the same guy answers? If it wasn't BUSINESS I would NEVER bother them. But I expect better treatment as somebody trying to do BUSINESS with them. Now I am looking for someplace to leave an official complaint and maybe a poor rating on their customer service. They seem to have NO comments, onsite ratings or ACTUAL contact info that links to anything. I think they are a VERY poor risk to chance your money on, even if they ARE the business they say they are. Which I dont actually know, but their online inventory does not match what the people say they have! VERY poor service, VERY poor customer relations. A ONE HUNDRED PERCENT 1-star rating? Sorry, but I intend to go elsewhere for parts in the future. You should too.

Called but got voicemail all morning..... last time I was in, the guy at the counter was talking on…read morethe phone and overheard him say something along the lines of "...the n*gg** that used to work here for me....." he also over charges for parts regularly. Dozens of times I go in after calling Deer Park for the Riverhead guy to give me a price yearly double until I say "Deer Park gave me this price..." he'll huff and puff and say "they do this all the time".