I have purchased several vehicles through the internet from out of state dealers. So I write this…read morewith experience behind me. I've had good and bad experiences. When looking for my most recent purchase, I came across these guys. They had handled my transaction with the professionalism I expect from a good dealer. They made me feel comfortable about my purchase. Their customer service and communication made the transaction seamless and efficient. I would recommend these guys, and especially Jack, he worked with me and addressed any questions or concerns that I had up front. I'm very happy with my purchase. Peter

STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!…read more Let me start by saying that if I could give a negative number of stars to this review I would however Yelp doesn't allow that. This place is the most disreputable, unprofessional, destructive thing to happen to the Westchester motorcycle riding community. I have entrusted them with three of my bikes and each and every time I have done so, they have managed to do damage to my bikes or not do what they were supposed to do and then they make it out that you're to blame. I just went to pick up my 99 Drifter, a very rare bike that was in pristine condition until these monkeys got a hold of it. It went in for a clutch master cylinder rebuild, a new set of plugs, and a rear brake dragging issue. The bike now has a broken front fender that will cost almost $1000 to replace with the painting and pin striping, and of course the store owner; Rick and his three employees, say they have NO IDEA how it happened, yet offered to swallow the cost of my other repairs. He stated that he could have it fixed but "he doesn't want to ". To add to that, they busted my exhaust when they were checking the rear brakes because they chose to shortcut the repair by not removing the muffler to reach the rear caliper. The cherry that tops this, I was told yesterday that the bike was done and ready for pickup. I get there and I'm told that the bike wasn't test ridden and I would need to come back tomorrow. When I got there today at 4pm to pick it up it had still not been test ridden. The owner told me to test ride it myself. If you value your motorcycle as much as I do, and you value your safety while riding, STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!!

Recently, I had the absolute best experience in purchasing a motorcycle from Triumph of Westchester…read morein Elmsford, N.Y. Being from out of state and unable to see the motorcycle in person prior to purchase, I relied heavily upon the assistance and expertise of Pete who went above and beyond to assist me. He kindly provided me with a video of the motorcycle while in use, allowing me to feel much more confident about the purchase. Everyone at Triumph of Westchester was courteous, professional and very helpful. I am extremely impressed with the exceptional manner in which they conduct their business. I would highly recommend Triumph of Westchester. A special thank you to Pete and P.J. for their excellent customer service.

I purchased a 2025 Triumph Rocket Storm GT from these guys on 8/12/2024 - The sales , finance and…read moreservice staff are all true professionals - PJ, Rob ,Ralphie and Bruce are the folks ,I had the pleasure of dealing with - They are easy to talk to . Ralphie's recommendations was spot on - this guy is a Triumph connoisseur . Great experience all-round. I'm happy I found these guys - go see for yourself...Triumph Of Westchester!

Okay first things first!! Riding two wheels on an open road…read morefeels very liberating and I recommend to anyone to give it a go. So anyway, I purchased my first motorcycle here at Paulding cycles many many moons ago, it was a smooth process. Nothing different from any other sales transaction. The reason for the poor review because when needed to get repairs done to the tank of my motorcycle, I got the run around on when to bring it in, when the technician was going to be there yada yada yada!! My tank was eventually dropped off, for about a week and a half, I haven't heard back from them regarding the status or for a diagnostic or anything. I eventually called and was asked to come in. When I got there, I saw my tank was still sitting in the same spot it was sitting when it was dropped off more than a week ago. I took my tank with me and left! I felt it was never looked at and that the explanation I was given the day I showed up was a guesstimate on the possible problem. I was not feeling that at all.

Couldn't be happier with the work and customer service by this place. I have received several…read morequotes from other shops for a bunch of work needed on my ninja. I took a risk going here and I'm glad I did. They gave me a fair price and worked with me on my budget. They did the work in a timely fashion and even stored the bike for a few days because I couldn't pick it up right away. The greatest part about my experience is when I brought my bike in, there was a crack near the indicator. When I got the bike back the crack was a fixed. I didn't ask them to fix it and only noticed it was fixed when I got home. They went above and beyond my expectations and I don't think I will ever take my bike anywhere else after this experience.

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

Sells used batteries at a astronomical price. You don't get repeat customers that way.read more

Great bike shop - great service, and the bike I rented was great!…read more Lots of types of bikes are sold here, as well as bike accessories (helmets, locks, reflectors etc.) Highly recommend!

Great customer service ! No like 10583…read more The store always had plenty of free parking no pressure to buy unlike the store in larchmont

Solid new option for NYC motorcycle maintenance, repair and upgrades. CycleLove is a 40 min/$10…read moreMetroNorth Hudson line ride from Grand Central and the shop is a 3 min walk from the Hastings station. The bike shop is under an auto shop/state inspection garage (you can get your state inspection sticker added to service appt) on the corner of Washington & Warburton. About as easy as the Manhattan-Brooklyn ride with little traffic and a much nicer ride along the river. John was responsive on email and got me estimates within a day. Got new tires, fork seals, oil and brake fluid, chain and sprockets. Asked about major bearing clean/lube (headstock, swingarm, hubs) but John put the bike up and reported no play, noise or stiction. On the other hand although my tires had some tread left he caught some early warnings of dry rot. State inspection sticker was added on. Rates are fair, parts and tires shipped overnight and he stuck to the schedule and estimate. CC payment easy through a link in the estimate email. Seems to know Triumphs well, saw Japanese and Euro bikes in the shop. Happy with the service and quality of work at CycleLove.

Most of my reviews are on restaurants but I had to say something about this shop. I love my bike…read more ... and so finding a place you trust can be difficult. This time it wasn't. Small shop that's big on communication and transparency. John is a super chill mechanic who is responsive, honest and efficient. Slip on and regular maintenance job was done right for a fair price and no pretense. John's mellowed out demeanor makes it stress-free ... a real testament to the art and zen of motorcycle maintenance. Will be back for sure.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

I brought a glitchy RadCity Bike to Edgewares in hopes of getting it fixed. I had just had a bad…read moreexperience at another bike shop where I was told it would be worked on quickly, then 2 hours later they "still hadn't heard from their e-bike mechanic" who was running late I work or something. So I brought the bike back to brooklyn and to Edgewares. The owner of the shop stopped what he was doing to come take a cursory look. When the battery was fizzing he knew there was a bigger issue so instead of promising a quick turn around he said he wanted to find the real problem but it could take time, and he'd follow up with an estimate. I appreciated the quick review and honest timeline. I got a call later that he had discovered some glitchy wires that may have also been shorting the battery and he had contacted rad wagon and found it. It was under warranty and was able to get me a replacement bike. I was floored! I was happy to pay for set up of the new bike as they had put a lot of time into it. When I realize I had forgotten the key lock for the battery when picking up the new bike they came to my house a mile and a half away to pick it up. It was incredible customer service. I have two ebikes and kid bikes and this place will be my go to for servicing in the future !

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

First of all while calling the store, both John and Riley were truely professional and courteous in…read moreanswering my questions and referring me to the right products. Upon entering the store I found it to be very organized, clean and well stocked. Hector the manager was extremely helpful in directing me to the proper battery for my vehicle. He removed the old battery and the installation of the new one was flawless and timely. Would definitely recommend the advice from the staff and shopping in their store. One very satisfied customer.

I bought an aerosol can of car cleaner and when I tried to use it the nozzle didn't work properly…read more I went back to the store to replace the defective can. The store employees told me because I used it I can't return or replace it. How in the world would I know it's defective if I didn't use it? The manger then proceeded to tell me I should have sprayed the can inside the store before buying! How ridiculous is this? You won't stay open for long if you have policies like this in place.