1. New York Powersports

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White Plains, NY

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New York Powersports

3.2 (9 reviews)
Closed • 9:00 am - 6:00 pm

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Paulding Cycles

Paulding Cycles

(5 reviews)

Okay first things first!! Riding two wheels on an open road…read morefeels very liberating and I recommend to anyone to give it a go. So anyway, I purchased my first motorcycle here at Paulding cycles many many moons ago, it was a smooth process. Nothing different from any other sales transaction. The reason for the poor review because when needed to get repairs done to the tank of my motorcycle, I got the run around on when to bring it in, when the technician was going to be there yada yada yada!! My tank was eventually dropped off, for about a week and a half, I haven't heard back from them regarding the status or for a diagnostic or anything. I eventually called and was asked to come in. When I got there, I saw my tank was still sitting in the same spot it was sitting when it was dropped off more than a week ago. I took my tank with me and left! I felt it was never looked at and that the explanation I was given the day I showed up was a guesstimate on the possible problem. I was not feeling that at all.

Couldn't be happier with the work and customer service by this place. I have received several…read morequotes from other shops for a bunch of work needed on my ninja. I took a risk going here and I'm glad I did. They gave me a fair price and worked with me on my budget. They did the work in a timely fashion and even stored the bike for a few days because I couldn't pick it up right away. The greatest part about my experience is when I brought my bike in, there was a crack near the indicator. When I got the bike back the crack was a fixed. I didn't ask them to fix it and only noticed it was fixed when I got home. They went above and beyond my expectations and I don't think I will ever take my bike anywhere else after this experience.

Hudson Valley Motorcycles - 2022 Versys-X

Hudson Valley Motorcycles

(39 reviews)

I had an unfortunate experience with a recently bought bike from another NY Ducati dealership…read more Mechanical issues had me stranded and in need of a tow on 2 separate occasions (not the bikes fault it was due to mishandling at the dealership/ improper assembly after service). Both times I had the bike towed to HVMC and Steve and the crew were able to diagnose the issue and have me riding again incredibly quickly. Despite the issues not being their fault they went above and beyond to rectify the situation and make sure I was happy. They've definitely won my business (I should have purchased the Ducati there to begin with). Extremely professional and polite, as long as I have a motorcycle I'll be returning to HVMC. Thank you!

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Empire Harley-Davidson

Empire Harley-Davidson

(51 reviews)

$$

TL;DR - Save gas, get a Harley…read more Located right next to Costco's Gas Station is Empire Harley-Davidson. Seeing several past posts from my Yelp friends Jim C. and Marianne W., in the Fall of '21 I finally made the time to peruse this spot. Appreciative of a high horsepower vehicle, I was actually excited to finally be here. Driving up the ramp to the main entrance, I was pleased with the front façade and ample parking lot. Upon entering the massive showroom, all I noticed were two floors of endless models. A motorcycle dealership is much different than a car dealership, as the showroom can fit, from my perspective, 100s of bikes. I didn't count but I know there were a lot. I was greeted hesitantly, though cordially and I replied that I was just browsing. As I moseyed along, the staff interactions were friendlier which I appreciated and made me feel comfortable. The showroom is well organized and laid out strategically. I tried to scope out the fastest which were staged mainly upfront. As well as the Three Wheelers always prominently posted on Jim C's page. These were displayed on the 2nd floor and in good company with other models. Matter of fact, a few Three Wheelers had SOLD tags on them. Obviously a popular model. A few Three Wheeler options I saw were very large as they included a comfy passenger seat and all the amenities one could fit into a single motorcycle. After getting my fill of the overwhelming display of options, I headed down towards the exit and noticed other women there checking out the displays. Cool. I've always had a need for speed but can't ride a motorbike myself. But if I did, I would consider cruising in a Harley.

I recommend them but they're sadly closing their doors the end of the month. My experience with…read morethem was good. Dee and Steve in service are awesome.

Action Cycle Performance Center

Action Cycle Performance Center

(20 reviews)

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

New York Powersports - motorcycledealers - Updated October 2026

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