Strong Warning - Hudson Valley Motorcycles Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles. read more

Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and knowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!! read more

Hudson Valley Motorcycles - 2022 Versys-X - Motorcycle Dealers Near Me - Ossining, New York

I had an unfortunate experience with a recently bought bike from another NY Ducati dealership. Mechanical issues had me stranded and in need of a tow on 2 separate occasions (not the bikes fault it was due to mishandling at the dealership/ improper assembly after service). Both times I had the bike towed to HVMC and Steve and the crew were able to diagnose the issue and have me riding again incredibly quickly. Despite the issues not being their fault they went above and beyond to rectify the situation and make sure I was happy. They've definitely won my business (I should have purchased the Ducati there to begin with). Extremely professional and polite, as long as I have a motorcycle I'll be returning to HVMC. Thank you! read more

Hudson Valley Motorcycles - Motorcycle Dealers Near Me - Ossining, New York

I am in Ct . totally painless ,kept me informed the entire time ,my plates came when expected. everyone I dealt with including the delivery staff answered all my questions no problem. would buy again. Outstanding job !! couldn't be happier !!! read more

Hudson Valley Motorcycles - with aftermarket exhaust and windscreen installed! - Motorcycle Dealers Near Me - Ossining, New York

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Bought my first cylinder motorcycle here mid June 2020. I went from a BMW G310 to a Ducati Panigale V4S (big jump I know ) I couldn't be happier with my purchase first you can't beat their prices or customer service. My sales person was Teddy, he was patient and answered all my questions; at the time of delivery he was very detailed and helped me understand the electronics of the motorcycle. After I bought my motorcycle I bought all my accessories and parts (see my sweet TT limited edition Arai Helmet) from here again EXCELLENT Customer service. The bike went for her first service after a month (yes I rode 900+ miles in a month) they gave it back to me quickly (made an appt) and squeaky clean. Did I mention they also custom paint motorcycles???? Definitely recommend tell Teddy Javi sent you. read more

Hudson Valley Motorcycles - Beautiful Ducati Panigale V4s - Motorcycle Dealers Near Me - Ossining, New York

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I stopped by today and it was 4:15. They usually close at 4. The staff was still there and I was just looking to pickup some speciality cleaning supplies. They totally hooked me up and saved me a search at some general automotive store. The staff has always been super helpful and pleasant. Even after moving an extra 15 miles away, I'll make the trek here because they've earn that trust over the years. Thanks again HVMC read more

Hudson Valley Motorcycles - Motorcycle Dealers Near Me - Ossining, New York

Great costumer care. They always get rite back to the costumer. Average to high pricing, but we are in westchester ny. But talk to them if you really want something! Everyone is personable. Only complaint is failed moter cycle inspection for aftermarket silencer. Even though that was the pipe came on that Beta ordered! read more

Excellent service, large selection of accessories, large selection of inventory and brands. Knowledgeable staff. Wouldn't trust anyone else with my bikes. read more

Think about it. Three generations of this family are involved with running this awesome dealership. They have a support staff that have been with them for years! If you call or walk in, and they say wait a minute, be patient. They are just giving the personal attention to the person who got there before you. Once it's your turn, you'll get they same personal service. The most knowledgeable parts and service support you can find anywhere. This is their 50th year in the motorcycle business. I know that I have trusted them with all of my rides and needs since 1978. Personally, I'm a Kawasaki guy. They are also dedicated to Suzuki and Ducati. If you ride and need a dealer who cares, or if you are just starting out, call Hudson Valley Motorcycles. #ridehvmc read more

Hudson Valley Motorcycles - Ducati Days Demo Rides. Thanks for the chance to ride my dream. #ridehvmc - Motorcycle Dealers Near Me - Ossining, New York

I live in New Haven 2 miles from a Ducati dealership and I drive an hour and a half to see these guys. I get a sense they genuinely love what they do. Not that New Haven doesn't, they do, but in their own way. read more

Good people and nice boutique for the riding gear! They have a huge inventory, plus they allow for test riding, which is a major plus! Prices are fair, I'm considering it for my next motorcycle purchase instead of any nearby NYC showrooms, even though I live in Queens! read more

Terrific service! Herick in sales was very prompt, courteous, and helpful online. I am out-of-state and really appreciated his follow through. 5 stars + all the way!! read more

Can't really say enough good things about this place. My experience has been awesome so far. Purchased a 2018 Suzuki DR650S with some aftermarket mods and everything is perfect. I love my bike! I especially want to say thank you to Duane, Brandy, and Steve for helping a first time rider make this process as smooth and comfortable as possible. Highly recommend them especially to anyone new to riding. They are a wealth of knowledge and expertise. You guys rock! read more

Hudson Valley Motorcycles - 2018 Suzuki DR650S with just a few mods. Thank you HVMC! - Motorcycle Dealers Near Me - Ossining, New York

The bikes speak for them selves. Customer care is with out a doubt the icing on the cake! A five star service. read more

A small business that still knows how to treat the customer. Picked the motorcycle out a week prior and placed a small down payment. Duane completed all of the paperwork while I handled financing on my end while away on business. Came in today and he had all the paperwork ready for me to go. I was in and out in a matter of minutes. Bought my motorcycle for a fair price and had great service. Not much more I could've asked for. read more

Probably the best motorcycle dealership in the U.S. Their attention to their customers is only surpassed by their knowledge and expertise in the service dept. Can't say enough good about these folks. read more

Very quick to respond to questions. Delivered my scooter fast & clean !!! Very friendly staff !

Well I won't be going back here I called to inquire about a battery for my quad, the guy told me they had it, I get there turns out it was for a different quad he says "same thing" ... it wasn't even close lol huge lack of knowledge then I was dealing with a lady who seemed like she hated her job, she ordered me the right battery but I didn't receive a call when it came in so I called a few days later and they had it so I came in and the lady threw a fit saying she called me and my voice mail box wasn't set up, she was completely rude called me a bastard and I told her no I didn't get a phone call but she said yes you did you didn't answer and she was crying like a baby about the voice mail box so she was being a smart ass and grabbed the phone to call me turns out she's had a listening problem and wrote down the wrong phone number ... after that she still continues her shit attitude, doesn't even apologize nothing, completely tried to degrade me not to mention all in front of my two year old son and wife who also didn't find her antics funny as she looked to her for validation in thinking I was wrong when she was the one who didn't listen in the first place. Also not to mention the whole situation was stupid because even if she had called me and I didn't answer/ have a voicemail box set up, people have lives and don't always answer their phone. It was just strange for her to be so bent out of shape over a "missed call/not having a voicemail box" in the first place. read more

I just bought a new Ducati from Andrew at Hudson Valley. I drove almost 2 hours to deal with them as my friends highly recommended them. They did not disappoint. Andrew was honest straight forward and just easy to deal with. When I showed up there were no games, no surprises in price and no nonsense. It was a pleasant experience as buying a new bike should be. Marcelo helped me get the bike in my truck and treated It like it was his own bike. Andrew followed up with me the next day and a week later to make sure I was happy with the bike. Never experienced that before. I wish they were closer as it was by far the best experience I have had with any dealership. Highly recommend! read more

By far the best around! Sales, service & parts! Top notch! Just purchased my 5th motorcycle from them and could not be happier. They also carry a large amount of accessories & apparel. Look no further if you're looking to be treated like family! read more

I've driven by this dealership more times than I can remember but was inside a few years ago before Ducati came to town. A couple saturdays ago I went inside and spent some time with Romy after listening to what he was explaining to a other possible customer, I knew I found my shop. He both was inquisitive as to what the customer was looking for and helpful by offering some possible next steps. Then it was my turn. I certainly learned alot going over the bikes that were interesting to me and to see what he had on the floor. The fact that he asked first what I wanted to get out of riding may seem simple but it goes to me being satisfied as a customer vs a hard sell on whatever he wanted to move out of inventory. I'm still gathering my coins for the purchase but when I'm ready I'm heading right to Hudson Valley Motorcycles! read more

Hudson Valley Motorcycles - A small winning lottery ticket and this one is for me.. Or maybe I can save between now and springtime!! - Motorcycle Dealers Near Me - Ossining, New York

I have been a customer of Hudson Valley motorcycles for over 20 years. I have bought numerous bikes from them and have had all my service done by them. They are a family owned shop and are truly top of the line motorcycle people. They really know their stuff, are genuinely good people, they listen to the customer and they really care. You will not find better motorcycle folks, or nicer people, than these folks. Bruce read more

Terrible Dealership, avoid at all costs. I had my tires replaced and after approx 60 miles I started sliding on the highway, managed to control bike and got onto the shoulder to find the axle had slipped out of the frame. The shop had not fully tightened the bolt when replacing the wheel and it slowly worked its way loose. I contacted the owner who could care less and made no attempt at an apology or indication that he would address with the mechanic. He told me that because the work was done over a year ago he was not responsible. That would make sense for say a battery replacement that went bad but wheel bolts don't just come loose on their own. I am lucky not to have had a major accident due to this shops negligence. read more

Bad customer service sales guy didn't even get out of his chair to answer our questions. Didn't care about what we wanted nor did he offer a test ride. Not a convincing establishment. read more

I had a 2005 Yamaha FJR1300 with 27,000 milles serviced at Hudson Valley Motorcycles. Chris in service did all of the work. It was a major service including a valve adjustment, replacement of all fluids, air, oil filter etc. The result was outstanding. I rode the bike home last Friday and immediately noticed that the acceleration, responsiveness were vastly improved. As well, the transmission was much, much smoother than when I brought it in. Chris took care of everything that I had asked, and more -- he even tried to fix a broken 'glove box'...he went way beyond the call of duty. I would recommend Hudson Valley to anyone looking for honest, very competent service for their bike read more

My experience with HVMC has been nothing short of stellar. I inquired about a Ducati V4S Corse on 11/1/19 and spent many nights exchanging emails with Duane about the bike. I visited the dealership to take a look at the bike and I was greeted by Duane who was extremely friendly, not pushy and attended and answered all my questions. I was coming from an 899 Panigale and Duane took the time to get an understanding of what my wants were in a motorcycle. He could've sold me the bike on the spot and be done with it. But instead Duane talked to me about the V2 and let me go home and think about it. I thought about it for a few more weeks and decided the V4S was the bike I wanted. Duane made the process so easy and seamless. I couldn't believe how straight forward the process was. This was my 3rd motorcycle and this was the most pleasant experience. All my emails were responded to within minutes! Duane was so helpful in explaining Ducati's warranty process and the cost to purchase the additional warranty instead of trying to push me to buy something I didn't understand or want. When filling out the paperwork I was speaking with Teddy in the back about my purchase and he new SOOOO much about the bike. NEVER have I met someone so knowledgable and so passionate about Ducatis. He even stayed with me an hour after the dealership closed to talk to me about all the feature of the bike. The excitement he brings with him made me super excited about buying a high performance motorcycle in the middle of winter. The day after Thanksgiving, Duane arranged for the bike to be delivered at my home because I was worried about the cold weather. He made it happen and even the delivery guy was excited for my purchase. When you buy a bike from this place you not only get the service but I got a stellar deal that you couldn't find across the entire country. I live an hour away from them in New Jersey and I'm really happy with my purchase and I look forward to doing more business with them in the future. read more

This is the worst place to do business with. They ripped me off for a tire that was not needed. When I complained they sent me an old beat up worn out tire they claimed was on my bike. I NEVER wait for my tires to wear down too much. I always replace them when my tires show 50% wear. My bike only has 2 tires and I cannot afford to lose one! Avoid this business and take your bike to another shop that knows what they're doing and won't rip you off! read more

I have been going to HudsonValley Cycle for a long time. This motorcycle shop is more than a motorcycle shop. It's the first cycle shop that I have been too that treats people like family. I have been to many cycle repair stores in the tri-state area. I also owned 8 to 10 different motorcycles over the last 30 years. I have been to Yamaha in New Rochelle , Honda-Blob's in Mamaroneck. Kawasaki in White Plains, 3 different cycle stores in the Bronx and to Ghost motorcycles in Manhattan. Look Hudson Vally has it all. They know motorcycles! They can customize your motorcycle! They race motorcycles!!!! Hudson Valley does it! Lives it! Breath it's! You want the absolute best for your bike! Hudson Valley is the place!! My name is Charlie and I have been bringing my Kawasaki 1500 mean streak hear for the last 10 years!!! If you have a motorcycle, this is the place to bring it too! Get it fixed once! Get it fixed right! Forget everyone else!!! read more

Disorganized and rude staff. Came in to buy a bike and was told that they did not have a helmet to try out a used bike. Suggested that I purchase a helmet so that I could test ride the bike. read more

If you're looking for a great place, friendly people and a transparent buying experience just walk into HVMC. I started visiting the dealer about 2 years ago and was welcomed by a gentleman named Teddy. Hands down the most knowledgeable guy I've met in everything motorcycles. He's helped me think through purchasing my first bike and made it possible from beginning to end. Went in on a Saturday, spoke with Ryan (a great guy and motorcycle enthusiast) and hit off a good conversation that he remembered from months ago, sat with Edwin (also a solid salesman; first desk on the right as you enter), reviewed an awesome deal and was given the time to actually think. Great move on his part as I went through purchasing my Desert Sled. Everything moved fast and smoothly. Thanks HVMC, y'all are the best in the game. I can't wait for my next toy. read more

One of the best dealerships in the Tri-state! Friendly and knowledgable staff for new and vintage alike. I have always had a good experience. read more

This family-run business has always been the very first shop/store that comes to mind regardless of the distance I have to travel to arrive there. They have been in the industry many, many years and cover thee entire gambit. Customer service is top-notch and they are always willing to be flexible should the need arise. And with Camrod Motorsports in Manhattan being closed for some time now, I really do not see a reason to go elsewhere. I have been riding since 1989 so like to think I know a thing or two after having visited over roughly 40 shops nationwide. Ride safe all. Regards. read more

Have used them for a valve adjustment service on my Kawasaki. Chris in service is a great mechanic and the service rates are reasonable. I've also ordered parts for a clutch replacement I did myself from Hudson Valley. Brandi in parts is a sweetheart, and they accommodate ordering parts and paying by credit card via the phone and coming in to pick up later. Recommended! read more

Amazing customer service. They picked up my Ducati 899 Pani and Ducati Hyperstrada on a Tuesday morning for Service, carefully loaded each bike without issue. By Friday the bikes were back in my garage. That's just the beginning. The 899 for basic service the Hyperstrada for initial break-in service. They not only changed all the fluids but also did some things that the bikes needed at no charge. Chris Henry, the mechanic, is very professional and thorough...he won't let the bike leave without making sure every ounce of it has been inspected. I've had my bikes serviced at other dealerships but never had an experience like this. Dwayne picks up and delivers on time without issue...makes you feel like you're the only customer. I would not only service my bikes with them for the coming years but I will also only purchase my bikes from them going forward. They exemplify how a dealership should be operated! read more

What a bunch of rip off artists! They're not to be trusted. I brought my bike there with less than 1000 miles and was told I needed to replace my tires. I authorized them to do so with the understanding that I want my old tires returned as I cannot believe they're faulty. They changed my tires, charged my credit card hundreds of dollars and never returned my tires. The owner is awful and his son is worse! Don't walk away from this dealer ship. RUN as fast as you can and put as much distance between you and Hudson Valley Motorcycles as possible! read more

I recently bought an R Nine T from these guys. I got a good deal online, set up an appointment with Corey to test ride the bike and bought it a week later. All I paid is a $75 doc fee and a $25 temp tag fee. No crazy stupid charges other dealers impose on you. Corey was very pleasant, laid back and not pushy, while keeping in contact with me to gauge my interest after the initial test ride. When it came to picking the bike up, Dwayne helped with all the paperwork and once I made the payment had me out on the bike with the in transit tag in less than 15 minutes. He was super polite, organized and informative. This was probably my most seamless motorcycle buying experience (this is my 5th bike). I checked out their other bikes and they really have competitive pricing on a lot of bikes, plus a nice show room with a huge inventory of different makes and models. Should I look for another bike later down the road, I'll definitely give these guys a shout. read more

Went in for a jacket today. The gear guy was incredible- knows what they have, what they can order, and clearly uses the stuff. I was blown away- and will definitely be back. read more

Did good work on my bike but they did damage to my fairing scratched it wouldn't admit to it and got very rude but other then that it was good read more

I've been a customer of Hudson Valley Motorcycles since 1995, and a very happy and loyal one at that! If you are looking for the best selection of motorcycles, parts, and top quality service in the metro NYC area - look no further! These guys all ride bikes and quads, and the service crew is top notch. Looking for something hard to find elsewhere? Hudson Valley Motorcycles has always been able to find odd bits for my bikes over the years. Need something in a hurry? They can jump through hoops if needed. Want to trade a bike for something new? Just swing by and work a deal with the guys in the sales department. A huge selection of top quality helmets, including Arai, Shoei, and Icon brands in a wide range of sizes too. Great dealership and great folks to deal with! read more