This is a wonderful shop that I've been to twice, and they are very courteous, sincere, and do the right job by you. This is a go-to trusted mechanic for the white plains area. They explain everything to you and don't force you to get unnecessary things done on your car. read more

Lol came back 2 years later to write this. Took my honda civic here 2 years ago for what I thought was a oil leak. Get a call saying my head gasket was blown and might as well do the timing chain while they're in there. Around 2k in work. 2 years later and 35000 more miles, my car is still running strong. Always get a second and even third opinion! Ps. there was no leak at all, and that was my mistake read more

They did fix my car but had to bring it back a week later because they didn't fix it. They had the nerve to charge me again. When I got home the horn decided not to work. Then it would just randomly go off. That's the third time in less than a month. Over 800$ I spent there now I have a broken horn. Humm what kind of scam are you running! Rip offs! They never called me back when I called to tell them! They say it's unrelated. Yeah right! read more

This place is a big ripoff.They charge a diagnostic fee which most place don't they check your car and tell you what's wrong and give you a price then it's up to you if you want your car fixed.The owner was rude the son in law claimed he was the owner stay away from this place in the end you will be disappointed trust me I'm not the only one. read more

I've been going to Joe's shop for years now. His technicians are a cut above the competition and I've been sending friends and family here ever since. Quality work, properly priced, and service with a smile (well most times). He even drives you and picks you up if you need to go to the train or close vicinity. What more do you want? Free coffee would be nice but I can go without it for a minute. read more

There are two regular services that I value the most, my barber and my mechanic. Once I find a skilled honest mechanic, I don't change him. I've been taking my cars to Proper for over 10 years. They do good work, they are knowledgeable, and they don't try to hustle you. Joe works hard to get his customers the best parts at the most reasonable prices. He also provides options for the bigger jobs requiring large part purchases and will even recommend other specialists when his team has not dealt a new technology. Many people get anxious when they have to get their cars serviced/fixed. I trust Proper so I don't. read more

We moved to the neighborhood a few months ago. Our car was due for inspection so I took it to Proper. Rob was very helpful and even offered me a lift home while the inspection took place. When he phoned with the results, he explained a couple of issues that he recommended be done. He was not pushy and the work improved my car's performance. The cost was reasonable and the work excellent. I highly recommend this service station. read more

I haven't had work done here. Whoever the guy is at the counter is just not pleasant. I walked in and he did not greet me; just kept talking to his friend on the phone. With that kind of treatment, why would anyone consider doing business here? read more

This was my first experience with Proper Service, and I'm certain I will use them again going forward. Work was thorough, reasonably priced and completed when promised. Joe also arranged to pick up my car from a nearby body shop, as it wasn't clear whether the car would be safe to drive. I generally loathe going to repair shops, as many treat women differently. I didn't get that sense at all at Proper. read more

Joe and his staff have been amazing for years and years. Pleasant, helpful, knowledgeable and always ready to answer questions and offer assistance. read more

These guys did a great job with a little customizing work I wanted on my pickup truck. New upsized tires, shocks & struts, lift kit, brakes and alignment. The truck looks great and rides like a new vehicle. Thanks Joe and the guys for the advice, great job on the work and helping me get the truck where I want it!! read more

I started going to Joe at least twenty years ago, because he was my Dad's mechanic. My Dad had a keen sense of whom he could trust, and he loved his cars. Joe was his go-to mechanic for years. Joe is direct, accommodating - as others have said, he will ferry you to train or home while working on the car! - and he knows his cars. He'll also tell you when he can't fix something. And his prices are in line. I live in the city, but I still bring the car out to Joe for any work it needs. read more

Joe and his shop brought my one of one camaro back to life, before bringing it to his shop my car was running awful. After taking the keys from him and starting it up, my car felt like is was a brand new car even tho its 30 years old. I am definitely coming back so they can make it even better. read more

Proper Service - Proper service resurrected my one of one camaro! - Auto Repair Near Me - White Plains, New York

I brought a newly purchased vehicle here for an inspection. They were very quick about getting me in and out even though I showed up without an appointment or any prior notice. I had an opportunity to speak with some of the people there while during my short wait and I had a great time talking with them. There were other customers there that appeared to be repeat customers. I received a lot of free advice regarding aspects of my new vehicle. I recommend this place. read more

Been a car owner for 24 years. Have taken my car to dealers and other mechanics over the years. Dealerships are probably the least experienced and have the least expertise. Proper Service is professional, extremely knowledgeable, and honest service. I'm lucky to have found them. read more

I am a relocated Staten Island who truly had a great relationship with my mechanics on Staten Island. Joe is better--he now has three of my cars to look after, and when I feel my son's car is in the best hands I know when it comes to his safety--I guess that speaks for itself. Thank you Joe and Proper Service for doing the right thing for your customers. read more

Love the service. Been using them for years. Joe is great. Always reliable, friendly and great service.

I took my car for an inspection. They recommended changing the tires, saying it would take an hour. And they took 6 hours. Didn't pay attention to customers' schedule. ... read more

Proper Service - Auto Repair Near Me - White Plains, New York

Joe and his crew are excellent mechanics. Let's face it, no one likes going to the repair shop, it's always scary and $$$$$. You're never really sure if you're being ripped off or if it's reasonable and fair? I will tell you, Joe is extremely honest. It seems to me with his years of experience and the loyalty of all his customers, everyone feels as I do. Please don't hesitate to take your car to Joe, you're in good hands. read more

I have been going to Joe (and John) for at least 7 years. I have no reason to take my cars anywhere else. They are honest, good guys who have always taken care of me and never pushed any repairs on us that we didn't need. They have worked hard to help me out even at times when it didn't really financially benefit them to do so. They are extremely knowledgable and their prices are reasonable. I trust the guys at Proper Service... Which is saying a lot for a mechanic! Everyone should have a place like this to go to! read more

I've been going to Proper Service for year, way before they changed location. I've even recommended them to people I care about. Joe (the owner) is awesome and attentive. He knows his stuff, its extremely difficult to find an honest mechanic, so when you find one, don't let go. I can't think of a negative thing to say about Joe and the guys at Proper Service. read more

Never met Joe found him on iPhone maps. Needed him to look at a car I was buying for my son. He was extremely professional and knowledgeable. If I did not live on Long Island I would absolutely be using him as my mechanic! Thanks again Joe!!!! read more

Without a doubt Proper Service is the best mechanic in Westchester County. Joe is an honest man with a professional, friendly demeanor. I have been coming here for several years and I have never left dissatisfied. Highly recommended. If I could give 10 Stars I would! read more

Excellent mechanic shop. It's hard to find a trustworthy mechanic but Joe and his crew are top notch. Honest and fair pricing combined with great service and expertise. read more

I brought my 1985 Mercedes 380SL to Joe at Proper Service for tune up. When I returned to pick up car the staff had broken off a main bolt on the engine for A/C service. I have email Joe 3 times for Liability Insurance information but he is refusing to return my emails. He also overcharged my sister in a 1995 Honda and in his records kept sending me a service flier for a car that was not mine. The damage caused to my antique car is still waiting to be repaired after 11 months waiting for Proper Car Service Liability Insurance for the damage they caused my classic car. read more

I highly recommend Joe and Proper Service. I freak out when my engine light goes on! Auto Zone gave me a simple diagnosis and told me the range of repair cost. I literally had no idea where to go, so I googled, of course! I found Proper Service and Joe. He literally stopped what he was doing and addressed my concerns. He let me bring my own parts and repaired my very old car quickly and for the exact amount Auto Zone suggested...honesty and integrity are key in his industry and as far as I'm concerned, Joe and his staff are A+. Thanks again, Joe. read more