I recently brought in my dirt bike wheels along with brand new tires and tubes I had purchased…read moreelsewhere. I was told it would take around three days due to them being backed up and short-staffed, which I understood and was fine with. On the third day, I called to check in, only to be told that they hadn't even looked at my tires. The person on the phone was dismissive and arrogant, telling me they were very busy with other customers and that tires "aren't their priority." Not exactly what you want to hear after waiting patiently. I went down to the store to pick up my tires, and was told they were currently being worked on. I waited another 30-40 minutes, only to be told that their tire machine had broken--after another customer's set had gone through. At that point, I just took my tires and left. While the store may be decent for gear and general motorcycle accessories, the service department is poorly managed. Lack of communication, professionalism, and basic customer respect made this a frustrating experience. If you're looking to get tire work done in a timely and reliable way, I'd suggest looking elsewhere.

I would not recommend this establishment as employees believe they have the authority to…read moredemonstrate something by placing their hands on an underage person, any person for that matter. An associate, bigger person with glasses punched a child in the mouth portion of the helmet to demonstrate something that made the associate particularly giddy about his ridiculous example. Management did not seem to give it a second thought which explains exactly why associates are unprofessional, they're lead by a poor example.

I have purchased several vehicles through the internet from out of state dealers. So I write this…read morewith experience behind me. I've had good and bad experiences. When looking for my most recent purchase, I came across these guys. They had handled my transaction with the professionalism I expect from a good dealer. They made me feel comfortable about my purchase. Their customer service and communication made the transaction seamless and efficient. I would recommend these guys, and especially Jack, he worked with me and addressed any questions or concerns that I had up front. I'm very happy with my purchase. Peter

STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!…read more Let me start by saying that if I could give a negative number of stars to this review I would however Yelp doesn't allow that. This place is the most disreputable, unprofessional, destructive thing to happen to the Westchester motorcycle riding community. I have entrusted them with three of my bikes and each and every time I have done so, they have managed to do damage to my bikes or not do what they were supposed to do and then they make it out that you're to blame. I just went to pick up my 99 Drifter, a very rare bike that was in pristine condition until these monkeys got a hold of it. It went in for a clutch master cylinder rebuild, a new set of plugs, and a rear brake dragging issue. The bike now has a broken front fender that will cost almost $1000 to replace with the painting and pin striping, and of course the store owner; Rick and his three employees, say they have NO IDEA how it happened, yet offered to swallow the cost of my other repairs. He stated that he could have it fixed but "he doesn't want to ". To add to that, they busted my exhaust when they were checking the rear brakes because they chose to shortcut the repair by not removing the muffler to reach the rear caliper. The cherry that tops this, I was told yesterday that the bike was done and ready for pickup. I get there and I'm told that the bike wasn't test ridden and I would need to come back tomorrow. When I got there today at 4pm to pick it up it had still not been test ridden. The owner told me to test ride it myself. If you value your motorcycle as much as I do, and you value your safety while riding, STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!!!!

Recently, I had the absolute best experience in purchasing a motorcycle from Triumph of Westchester…read morein Elmsford, N.Y. Being from out of state and unable to see the motorcycle in person prior to purchase, I relied heavily upon the assistance and expertise of Pete who went above and beyond to assist me. He kindly provided me with a video of the motorcycle while in use, allowing me to feel much more confident about the purchase. Everyone at Triumph of Westchester was courteous, professional and very helpful. I am extremely impressed with the exceptional manner in which they conduct their business. I would highly recommend Triumph of Westchester. A special thank you to Pete and P.J. for their excellent customer service.

I purchased a 2025 Triumph Rocket Storm GT from these guys on 8/12/2024 - The sales , finance and…read moreservice staff are all true professionals - PJ, Rob ,Ralphie and Bruce are the folks ,I had the pleasure of dealing with - They are easy to talk to . Ralphie's recommendations was spot on - this guy is a Triumph connoisseur . Great experience all-round. I'm happy I found these guys - go see for yourself...Triumph Of Westchester!

I had an unfortunate experience with a recently bought bike from another NY Ducati dealership…read more Mechanical issues had me stranded and in need of a tow on 2 separate occasions (not the bikes fault it was due to mishandling at the dealership/ improper assembly after service). Both times I had the bike towed to HVMC and Steve and the crew were able to diagnose the issue and have me riding again incredibly quickly. Despite the issues not being their fault they went above and beyond to rectify the situation and make sure I was happy. They've definitely won my business (I should have purchased the Ducati there to begin with). Extremely professional and polite, as long as I have a motorcycle I'll be returning to HVMC. Thank you!

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

I recommend them but they're sadly closing their doors the end of the month. My experience with…read morethem was good. Dee and Steve in service are awesome.

Very professional and helpful team. They are very knowledgeable and big inventory. Highly…read morerecommended

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

Sells used batteries at a astronomical price. You don't get repeat customers that way.read more

lazy lazy lazy. even if you wanted to spend 30K on a bike they dont seem to care. tried shop 3…read moretimes for dirtbike parts. better places north of stamford. and im not sharing where

I brought my side-by-side, which I bought from them for ($25k) less then a year ago, in for it's…read morefirst "supposedly" included service appointment. Turns out having the oil changed in a 2024 Kawasaki Mule will set you back $300.96 at Stamford Motorsports. Exercise extreme caution when dealing with their service department. S'all I'm sayin

Wonderful service. Frank and his staff go above and beyond. The service department is top notch…read more I bought a 2004 Yamaha V Star and I'm in love with it.

Great service . Took my Kawasaki in for tire service. Frank is a helpful guy I really liked him and…read morethis place. I will be bringing my bikes to him for anything i cannot do on my own. Pete

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

During April 2012, I got my motorcycle serviced at Hunter, for an oil change, annual servicing plus…read moremy New York State inspection. The work was done well with fast turnaround time and fair pricing. Thank you Erick, Dorothy and Dave!

I was in a tight spot for an inspection and Dave sorted me out right away. I will be back.read more