Carlos is an incompetent mechanic, a thief, and an idiot. He tucked me around for 7 years! Then…read moregave me back a 1/2 finished bike, and stole my $150 battery, gouge my tank, and then lied his ass off or ignored my calls. A total bitch of an experience. He was payed but delived dick. Fuck you Carlos.

Left my bike with Carlos in march of 2016, after all was said and done I received my bike in April…read moreof 2017. Over a year later! Granted, I needed a top end rebuild of my 81 Honda, but every time I called for an update it seems they were "waiting for a bench to open up". I was never given a courtesy phone call like he promised, I always had to call to find out information on my bike. When I finally got the call that my bike was finished I had my driver come by to receive the bike, after giving my driver the bike with no gas tank, seat, or battery Carlos claimed that he didn't own the shop and quickly disappeared. When I received the bike it had new rust spots on the brand new muffler, the tank was sun bleached, and there's was standing water inside all of my turn signals, tail light and headlight. It would appear that it was kept outside with no cover for the duration of its 1 year residence at Brooklyn Motor Works. After more careful inspection. Of the bike I found that the oil in the crankcase had water in it, the carbs were not put on the bike correctly, my fork seals had deteriorated from sitting outside for a year, the new top end they installed was missing some bolts( can chain tension bolt, and tachometer set screw), and the "electrical wiring " that they had charged me for had just not been done. So $2300 later I have a bike that I can't ride, and can't sell until I fix all the damage cause by this shops negligence. Carlos offered to take the bike back and fix some of the problems but at this point I wouldn't trust this shop with anything. I feel like a sucker since I paid in advance, I would ask for a partial refund but it would probably take them 8 months to pay.

I've been bringing my bikes to Manny for years, and every experience has been exceptional. When I…read moreowned my 1983 Honda Magna, Manny and his team consistently provided outstanding service. Now that I ride a 2006 Harley-Davidson Ultra Classic, the level of service remains just as impressive. What I appreciate most is Manny's expertise and willingness to take the time to explain any issues with my bike. His team is knowledgeable, professional, and always fair with their pricing. It's clear they genuinely care about their customers and the quality of their work. If you're looking for a trustworthy shop with excellent service and reasonable rates, I highly recommend Manny and his team for all your motorcycle maintenance and repair needs.

Congratulations, you no longer have to keep searching for a mechanic, THIS is the place to go! I…read morerecently moved here from California and my 10+ year old Vespa needed some parts replaced and a full service. Their prices were very reasonable in comparison to every other place I called and my Vespa has honestly never run better. All the people I worked with were extremely kind and professional.

(I am posting this review anonymously)…read more I am conflicted as I write this review. Hugh (owner & chief mechanic) and Fumi (mechanic) are extremely competent, old-school mechanics, and their positive reputation is well-deserved. Hugh is responsible for keeping the sub-culture of vintage British motorcycles alive and well, in the dealer-infested NYC. I have used the mechanic shop since 2016. I really wish them well and want the shop to continue to succeed. However, over the last couple of years I have had bad experiences with them. Josh who is now the shop manager is lacking in people skills, communication, dependability, follow-through, courtesy & humility and other principles of basic customer service. It is not easy to bypass him, given he also blocks the customers from talking to Hugh directly which is odd given part of the great experience with Sixth St Specials used to be the friendly contact with the mechanics who work on your bike. Most recently, the brand new tyres they installed in June 2020 developed side-wall cracks despite just 6 months/3K mile use. I had diligently inflated the tyres to the manufacturer-recommended PSIs, ridden the motorcycle non-aggressively on tarred roads, and winterized the motorcycle on the center-stand in a weather-controlled garage etc. When I asked for help with filing a warranty claim with the tyre manufacturer Josh was unhelpful despite multiple calls and never followed through. I had to contact the tyre manufacturer directly and have them call the shop to get the purchase details in order to file the claim. Last year, I had poor experiences dealing with Josh as well (for e.g. he insisted that my motorcycle did not have liquid cooling even though it did, pushed me towards the brand of tyre he had in stock, mounted the tyres despite my forewarning that the manufacturing dates were more than 5 years old, gave me strict ultimatums on deciding various options of fix for a rear brake light trigger etc.) I believe this issue is fixable and I hope the shop does not lose its hard-earned reputation because of the shop manager.

exilent vintage british mechanic work josh reasently rebuilt the motor on my triumph bonnieville.read more

I brought in my Lambretta Li150 for restoration knowing that it was going to require a full off…read moreframe restoration. I had the engine restored previously and it was a runner but deserved to be redone after so many years. After some back and forth initial emails with Robbie, I brought it in. Robbie clearly discussed potential options that included less costly fixes all the way up to a full resto. I appreciated that he didn't try to upsell me. I chose the full resto and what came out after months of work was fantastic. The final cost was within the parameters of Robbie's estimate. Throughout the restoration Robbie would send me pics with updates which I really appreciated. I also brought my '66 Vespa in for a tune up. Great overall service.

I've always been treated very well at Scooter Bodega. Sometimes it's difficult to communicate…read moresince the phone isn't really a viable option (they're busy working on scooters and thus recommend you email them), but once a job is agreed to they are very involved and communicative. The price for labor seems fair to me, and Bernardo is the best. They have a real passion for Italian scooters and it shows.

My New Go To Place For All My Motorcycle Needs.Iam Retired 72 Years Old been Riding since 1970…read moreHonda 50 was my first motorcycle and I shared it with 2 Brothers.Since then I've had Yamaha,Suzuki and Honda.Monkey Moto Does it All. I Love doing Some Stuff myself,Now What Ever I Don't Do Goes To Monkey Moto.

He helped fix my cruiser and did an amazing job. He's a true professional and I highly recommend…read morehim.

I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

I had the pleasure of working with Steve and he is literally a God sent person. Salesman are always…read moregoing to upsell the shit out of you but this guy really did his best to work with me and met me in the middle. The parts manager Mike, is just dope as hell and you can tell these guy's although they have a job to do they want customers to be happy. I truly appreciate both Mike and Steve for making my dream come true? I just pray I can uphold my promise on keeping myself and my new baby safe. Thank you Guys sooooo much man!!!!! Bike Name: Storm Shadow

Bad customer service high prices would never buy a bike there ever. I tried reaching out to them…read moreseveral times about different things and never a response. I guess they don't care about customers and questions they have about the products they carry.

Jimmy and Greg are wonderful to work with. Their combined knowledge of racing and motorcycle…read moreperformance is the perfect blend to get your bike right where it's needs to be. Prices are industry standard and customer service on point. Highly recommend!!!

Great Response timing. I haven't gotten my service rendered…read moreyet, but I liked the way the spokesperson behind the telephone spoke to me with so much confidence about getting to fix my vehicles. Kudos, nice customer support service you have got with your company. Keep it up. Still looking forward to working with you for more good reviews.