I've always loved this place. I've been coming here since they opened., today, I had a lovely experience of dealing with the new girl with the bad attitude "Delilah" she didn't ask me if I wanted a receipt or if I wanted a bag and then I was told rudely have a good one. I'm not sure if it was because I didn't give her a tip, but I don't always tip for something that I get myself and you just ring up. One of the regular employees came up to me and asked me if I wanted a bag because Miss attitude walked away as soon as she rang up my order I said no I had asked for a bag. I said is she new and the regular employee with an exhausted look on her face said yes. I'm assuming she's a problem on a regular basis. Would I recommend this place? Absolutely the store is clean. The yogurt is delicious and they have a great selection of toppings and the employees are usually very good and very nice. Just don't ask for this employee if she's ringing up your order. Then as I was walking out, she tells the other employee loudly as I was walking out "She had an attitude" that's not true. I'm always kind to all people that are working and trying to make a living. But I won't be treated nasty for who knows what reason why. This is a wonderful neighborhood and they don't need people like her abusing customers read more

This is a solid froyo spot! I've been here a few times and the flavor selection here is really good, my personal favorites are the pistachio and peanut butter. And the toppings bar does not disappoint, there is plenty to choose from. You can really go all out and build exactly what you're craving. The place is always clean and well kept. read more

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This place has such a vibe to it you will bring all your friends to have a chill experience in a positive upbeat setting. All these photos are from inside the store! Hope you enjoy them. Ty for reading. read more

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What an experience ! Everything here is consistent, the shakes are to die for, the toppings were endless . The staff was very helpful what an awesome environment ! read more

Twist It Top It - Store front - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

The employees here are very nice and very pleasant . They are eager to serve the customers with a smile . Great variety of chocolates frozen yogurt as well as gelato . A gem in the neighborhood. read more

Gelato and service was great. Everything was amazing and there is nothing better. Fro yo was the best.

gelato was amazing, #1 froyo - great customer service i luv it soooooooooooooooooooooooooooooookkiiokkkoooooooooooooooooooooooooooooooooooooooooooooooooooooo read more

The original flavor is pretty solid. The other flavor I tried was meh. But a solid local spot!

Tasty frozen yogurt ! 1000% recommend this place. Cute atmosphere! Me and my sister loved it read more

Twist It Top It - Pumpkin cookies and cream cake batter yogurt - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

Love coming here for a sweet treat, some of the best frozen yogurt I've had. Ordered for delivery and had some trouble with my order, but the person I spoke to on the phone was very understanding and helpful. read more

This place opens at 11am. Tried going in at 11:44 only to find the door locked and to be yelled at by an employee approaching me from the street saying "the door is locked and isn't gonna open if you try again" I turned around to see a middle aged woman who obviously was upset who then carried on about how she locked the store so she could go get a bagel... what on earth does that have to do with me? You're bring paid to keep the store open from 11am, no? The attitude continued as she unlocked the door and asked for a tip... read more

Yougurt is delicious 5 star atmosphere is great also anyone wants yogurt come to twist and top it y or I won't go wrong

I was craving frozen yogurt real bad and decided to stop by Twist It Top It since I was in the neighborhood. What I particularly love about this place is that it is a self service business from the frozen yogurt to the toppings. You get what you want but know that when you get to that scale, it will add up and cost you but it's all worth it. I enjoyed my purchase and so did my niece. Customer service was great as well. read more

We ordered two Acai bowls and we got these. The frozen yogurt are great but not the Acai bowls. read more

Twist It Top It - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

Place has a ton of delicious treats and it's self serve and you pay be weight. Great for a date night as well. Parking in the area is terrible though. read more

I've been visiting this establishment since they opened. I always enjoy a delicious yogurt after work or on a Sunday afternoon. I like the place. They have many flavors and toppings. (Please bring back the peach flavor). I have always had a good experience but the only ISSUE that I hope the owner takes into consideration is her attitude towards her employees. I've been there a few times and she is treating them bad. There are things that she should address privately instead of in front the customers. read more

Twist It Top It - a bowl of gummy bears - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

Great employees, clean and well staffed. Love the yogurt and topping selections. Tables outside and in. Nice stop on way to/from Rockaway. Will try açai bowl next time. This place is my go to when I'm cycling. read more

Love this place!!!!!! It's cute, tasty, and friendly. The non fat non spicy one all taste delicious I can eat them without stopping... they are just.. so good. Have been there a couple times and really enjoy it! read more

Twist It Top It - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

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This is my first time coming back here since COVID started due to hesitation around safety of a self-serve place. However after 10 months, I was very glad to see they were still on top of all safety protocols. As we walked in, the worker told us to put on gloves in the back before handling the ice cream handles. And when we were ready for toppings, she asked us to social distance and back up until the group in front finished. The lady came off a bit brusque but I think that's just how she always is, she made small talk at the end as we were paying. The froyo itself is always good. I like pistachio and nutella flavors, and there's also almond milk based flavors as well. Since my last time here months ago, they now have a chocolate candy case plus unique items like hot chocolate bombs. Not sure if these are special items for valentine's day. There was a sign saying 4% surcharge for credit card payments, so bring cash. read more

There is nothing i need to say, this is the 100% best frozen yogurt place i think in the world

Love this place. So many different flavors and topping to choose from. The establishment is clean. And would highly recommend it . Staffs are friendly!! read more

My daughter always wanted to try frozen yogurt. It was our first time here and the staff was very friendly and helpful. My son who is 4 gets very hyper and we was able to give him just a small sample and the staff didn't charge us or get angry or anything. My daughter on the other hand wanted to sample quite a few things and the staff was very helpful and patient and helped us we chose a nice size cup and was able to pick all our toppings and only paid around 7 bucks which was very cheap due to 3 people ate it.. we definitely will be visiting again soon. read more

Twist It Top It - My son sampling the cookie and cream - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

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I am loving these new frozen yogurt places! A lovely bright cheery space with a friendly staff and cozy seating offers about 21 self serve flavors and tons of topping options. The frozen yogurt was creamy and delicious. The red velvet, cookies & cream and vanilla were all great. The pistachio had a hint of artificial flavor but it was still yummy. A great place to meet all those fro yo needs! read more

Friendly staff, lots of variety of yogurt and toppings. It's spacey inside and there's ample seating.

This has to be my fav froyo place. About 10 different flavors that are in rotation with their main flavors and an abundance off toppings. Toppings that will make anyone happy...fruit, candy, pastry crumbles, whipped crae as syrup. When the whether is nice they have an outdoor seating area. read more

Twist It Top It - Mango tango sorbet with brownie crumbles, gummy bears and kiwi - Ice Cream & Frozen Yogurt Near Me - Howard Beach, New York

Yesterday I locked my keys in the car after putting my frozen yogurt and pocketbook on the front seat. The owner and staff went above and beyond to help me. The owner walked to the fire house herself and came back with 5 fire fighters who were able to get my car opened within minutes!!! The employee inside let my 5 year old son watch whatever channel he wanted on the tv and let me use his cell phone several times. When the owner returned I thanked her and she even offered to replace my melted frozen yogurt. They went out of their way to help me and that says a lot about this establishment and the people who run it. Thank you so much! read more

It was my boyfriend and I first time coming here last night and everything was going great. We chose our flavors and toppings. Whilst we were choosing our toppings we noticed the cashier ( tall Caucasian male wearing glasses) said a few smart remarks. We tried to ignore it. I knew it was late and thought he was having a bad day. There were no spoons to take the toppings and another girl came out the back and gave us some spoons. It was time to pay and cashier was so rude, obnoxious and acted as if we weren't even humans. Not sure if he was racist towards us because we are of Indian decent. He didn't even give us the spoons to eat the yogurt. I've never walked into a restaurant, yet a yogurt spot and been treated this way. We literally wanted to throw our yogurt at him. This is the first and last time we will be visiting. read more

Very good ice cream! Their ice cream is so soft and so good! I definitely recommend going to Twist It Top It!

This place was great in the beginning with lots of different variations of froyo's but now every time i go it seems as though it's the same flavors. On another note, the girls from the summer are so sweet & let you try as many flavors as you'd like but the older lady from the winter is so rude. You ask for a tasting cup & she answers in such a rude tone "I'll do it. What flavor?"... definitely waiting for the better weather so at least the employees are happy to be there and are eager instead of giving commission to a rude one. Toppings are always great here, lots of different kinds.. read more

AmaZing customer service!!!! The lady at the store goes beyond for her customers! And the flavors are amazing and low calorie based!

You can taste the yogurt before you buy it! I do not like Pinkberry or chain fro yogurts for the most part. This was very good the pricing reasonable but most importantly it was super friendly and warm. Howard Beach is not know for being friendly. It is known for treating people who visit there like they do not belong. maybe they are starting a new trend. The address needs to be changed it is not in Manhattan it is in Queens in Howard Beach. Really super friendly service by an older gentleman and he let us try different flavors. They also had something I forgot to take pictures of. They had Ghirardelli Chocolate syrup , milk chocolate, white chocolate and caramel. I had a unique flavor called Zeusberry. Berry delicious! It is high in antioxidants, a mix of Acai, Goji berry, Blueberry and Strawberry combined. The cone cup was really good! Too many times cones cups become soggy when loaded with an icy treat. But this did not. It was a welcome cool treat on the last day of the heat wave! (NYC went from the longest winter of my life to a straight up heat wave! No spring) So this Fro Yo helped us to adjust to the heat! My hubby had Nutella and Pistachio. There were popular flavors like salted caramel and so on. Not my thing but there is something for everyone! I only recently have been to Howard Beach in the last year or so because of it's reputation. This store makes the area feel a lot more welcoming! This is not the best frozen yogurt I have had but it does seem to be the best in the area, cleaner and friendlier than anything else in the area! And the bathrooms are really clean, it is spacious and has indoor and outdoor seating! This is their web site and they are open until midnight on the weekends and 11 PM week nights! What's not to like? http://www.twistittopit.com/ They also give coupons sometimes. read more

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I would rate this frozen yogurt shop three and a half stars. It has the typical selection of frozen yogurts, sorbets, and toppings that you find at these shops. The one topping which I haven't seen before was Nutella in a squeezable bottle. Street parking was a bit chaotic on the Saturday night. read more

If I could give this place less than one star I would. I went there today at 5:36 pm to try some yogart with some tasty toppings and get some sweet treats for my niece ( I was eying the popcorn and the candied marshmallows). Upon entering the young girl wiping the counter did not acknowledge or greet me. I proceeded to the toppings to pick my choice and finalize my selections; though I was the only customer in the store, the clerk still would not come over, nor did she acknowledge me when I informed her that I was ready to order.... unacceptable! I will NEVER go in this establishment ever again! Not sure why she felt I wasn't worthy of being serviced here but do know this unacceptable. read more

Amazing. Loved the frozen yogurt. They even had vegan options! And the lady at the cashier was so nice :) Will definitely be coming back.

This place is okay. The four stars are because I feel like the variety could've been wider. I got the mango sorbet and the sweet coconut. It was sooooo tasty!! Service was good as well. Will definitely come back! read more

I was early for a birthday party in the Howard Beach area and needed to kill time so I went to "Twist It Top It". Unfortunately, there wasn't a lot of flavors to try here. Most of them were ordinary like Chocolate, Vanilla, and Strawberry. Being that everybody and their mother are opening ice cream and yogurt shops, you would expect a bit more variety in their flavors. But they did have Milky Way, which I love and a bit of Pistachio. I do give them points for offering lots of toppings and different flavored-syrups of the top brand (Ghirardelli). I garnished my ice cream with caramel-filled turtles, strawberry-flavored jellies, gummy bears, and caramel syrup with a cherry on top. I did enjoy it very much and was full by the time I left the shop. read more

Will definitely not be coming back here. I've been here about 4 or 5 times and haven't had a negative experience until this last experience that happened yesterday. I made my fro yo and brought it to the counter as I normally would. The cashier that has always checked me out was not there. She's always polite and makes conversation. Instead, there was another lady and a young boy who looks like he could be her son. I stood there for like 5 minutes before they even acknowledged my presence. I've never had to wait that long, and its not like they hadn't seen me. We locked eyes and everything before they finally decided to acknowledge me. I will admit that they were doing things.. the boy seemed like he was preparing online orders and I'm not sure what the lady was doing. My thing is , if you're busy you could just let me know " hey i'll be with you in a moment" but locking eyes with me and just ignoring me? Disrespectful. To add insult to injury, When the boy finally did decide to acknowledge me he goes "what do you want?". What I wanted was to throw the fro yo right in his face but I kept composure, as one should. A part of me feels that this may have been racially motivated, as I am an AFRICAN AMERICAN woman and the workers were caucasian. What makes me feel that this may have been racially motivated is that i see some reviews on yelp about customers who have felt racially profiled by employees at this establishment. If you are a race other than caucasian, be wary about coming and spending your money here! read more

Convenient because of my proximity to it, but this place is grossly overpriced. It's not uncommon to end up with a $8 or $10 frozen yogurt. And anyone who this this is a 5 star place needs to reevaluate their standards. read more

Service was great, although we were introduced to over 10 kids celebrating their last day of "freedom." I enjoyed the coconut and chocolate flavours that were dairy free and gluten free. The topping selection was vast and enjoyable. From blueberries to cut peanut butter cups. The service was very friendly as well. read more

I come here very often to try their frozen yogurts. So far, i like their tart, vanilla, pistachio, COOKIES and CREAM and dulce de leche. Their toppings are to die for. They have brownies, peanut butter cups, cherries, pecans, walnuts and so much more. The atmosphere is very friendly and the owner is always there to make sure you have napkins or if you need anything. You can also sit outside which is clever because the space inside is very limited. This is my new fave frozen yogurt place. Quick tip - make sure you don't overfill your container with frozen yogurt and toppings. It can be really expensive if you go overboard because they weigh it. Every time I go, I always spend $16 for two yogurts so be careful. read more