I am writing to commend Tom, Manager, A.J.'s Mini Storage, Storage Pro. As a long term Tenant, I…read morehave been grateful for Tom's exemplary management skills. The Facility grounds are professionally maintained, including consistent monitoring and maintenance of secure access for Tenants. He is always available for questions and/or assistance by phone, email and in person during consistent hours of operation. In my decades of contact with facility management through more than forty years of promoting events throughout Northern and Central California and Southern Oregon, I have had the opportunity to work with some highly efficient and compassionate people. Tom Glasure is among the "top tier" of those I've worked with. We are most fortunate to have Tom serve as Manager for Storage Pro's A.J.'s Mini Storage, Redding, CA.

We just moved up to Redding several months ago and we were looking for a place to store our jet…read moreskis and some extra furniture. Tom was absolutely phenomenal, accommodating, professional, and made our move-in experience. Perfect! Their prices are extremely reasonable and the cleanliness of their establishment Was phenomenal! I highly recommend them.!!!!!

Very helpful and friendly staff. Grounds are kept clean. Prices are competitive and reasonable…read more Been a customer for over a decade with no issues.

Friendly staff excellent customer service. Very clean facility. Reasonable rates. The climate…read morecontrol is great keeps everything safe and no worries.

They have a secure location. The people are friendly! I've had stoarage here for 7+ years & never…read morehad one problem!

I attempted to be a customer here about two weeks ago. Probably the worst services I experienced in…read morea long time. I called in to see if they had any units available. The lady on the phone tells me they have two, I'm like great can I reserve one, I will be there after work (few hrs from then). They said sure, took my name and quoted me the price. I get there after work and the lady at the front desk tells me, they actually didn't have any units available and it was a "clerical error" and she wished she could have called me back, but did not have my number. I'm like well... OK mistakes happen, can you call me when one comes available. The next morning, I received a call from the same lady saying "hey a unit will be available within the hour, someone is moving out." I'm like OK great I will be down this afternoon. About two hrs later I received another call saying the unit was ready but the front desk would be closing soon, leaving no time for me to actually get there. Funny thing, I was quite honestly awaiting a call saying the unit wasn't available and some excuse, but that came the next morning. A different woman called me, the next morning, to say the unit was not available and that it was a "clerical error" because the tenant had paid for the whole month and she had not moved out(wait what?). Than she offered to put me on the list should a unit comes available. Umm NO Thank you! It was very disappointing considering their high reviews. This could have been a clerical error or something else not uncommon to this area. Either way, it was very UNPROFESSIONAL. I couldn't trust my belongings with someone who couldn't keep track of their units. We surely took our business elsewhere.

John was such a lifesaver for us. We needed a storage unit last minute while moving my daughter out…read moreof college, and I was honestly so stressed. He made everything so easy, walked us through the process, and helped us get exactly what we needed without any hassle. Really grateful for his kindness and patience!

I love the grounds and safety of these units. It is very well maintained, quiet, and safe. John is…read morevery friendly and easy to work with. I highly recommend this place.

This was hands down the best moving and installing experience I've ever had. These gentleman are…read moreknowledgeable, efficient, and very professional. I highly recommend them and will use their services again in the future.

They did an astounding job with my move! All the men were absolutely so extra helpful with things,…read moreand I will never use another moving company because these guys really spoiled me. They worked late into the evening to finish, and I just can't put words to the amazing jib they did!

Wow, what a great moving company! Mark and John from Hansen's recently moved my Mother and Father…read moreIn-law to a retirement community here in Redding, CA. From the time I first contacted Hansen's they treated me with courtesy and respect, and Mark and John were both so professional and pleasant during the entire move. They were both helpful with advice about furniture placement and other details that made it easier on us and my in-laws. They made the entire move enjoyable! Hansen's moved my folks five years ago and it was just the same. In fact, that's how I found out about Hansen's--through a great recommendation from my parents. Moving is always stressful and tough, but if you have to do it, use Hansen's. Their prices are very friendly and they go above and beyond to do a great job. They really do care about the customer! Hansen's will be my entire family's #1 choice when it comes to our next move. Thank you Hansen's for a job well done!

Hansen's provided everything you want in movers - easy to communicate with to arrange the plan, two…read morestrong people showed up on time, everything got done efficiently and affordably. I appreciated their calm professionalism and would recommend Hansen's to anyone looking for movers in the north state.

Worst storage place ever! The fricken owner is never there, was mailed a bill for somebody else's…read morestorage unit, went to our storage unit and there was a person/bun sleeping and smoking in the storage room to get to each storage unit. Bullshit!! Only good thing is its way cheap. Not worth it tho. We switched to AJS mini storage. Way better service!

And it just got worse. Apparently our unit was broken into and they didn't contact us at all. We…read moreleft there this weekend and moved to a hopefully better (couldn't be worse) place. Showed up at 7:30 am to get our moving done early and the gate wasn't open. Posted hours are 7am-8pm 7 days a week. Guy showed up at 8 and tried to act like he didn't know the gate wasn't working. I'm fairly sure he showed up to open it. The manager is almost never there during the hours posted. It's just a mess of a place. Don't store your stuff with them.

High quality service at a great price. The Manager, Butch, is super helpful and agreeable. I would…read moredefinitely recommend this for storage in Redding.

Currently going through a hard time and this guy saved my day so nice so through and sweet im very…read morehappy I picked Redding mini storage that guys got wings ive never met a friendlier guy great prices and even better service

Great idea with ABSOLUTELY no back up…read more It says the storage is 24 hours. When I pulled up @ 9 pm, there was some helpless guy trying desperately to get his gate code to work. No good. No gate open. Then he moved and we tried ours....1000 times. No Good. No Gate open! Tried the self serve computer. No good. Finally pushed the call manager button hoping to get SOMEONE alive on the call back phone........nope. The line goes directly into the office that is CLOSED after hours. What a poor way to service your customers. At least the last ditch effort of hitting that "call manager" button should wake some sorry sucker up some where in town and make him get his butt out of bed and down to open the gate himself.

OUTSTANDING customer service! Usually would not expect that great of service at a storage unit,…read morebut the manager is so nice and helpful!! I have not tried the automated system, but I recommend coming in the office before 3 pm so that you have the pleasure of dealing with this lovely woman. I met the owner too as he was sweeping my unit after I transferred to a different unit! If you don't want to get ripped off, go here. Honestly they should have charged me more but completely gave me the benefit of the doubt. They care more about helping you than taking your money. Highly recommend.