Very helpful and friendly staff. Grounds are kept clean. Prices are competitive and reasonable…read more Been a customer for over a decade with no issues.

Friendly staff excellent customer service. Very clean facility. Reasonable rates. The climate…read morecontrol is great keeps everything safe and no worries.

They have a secure location. The people are friendly! I've had stoarage here for 7+ years & never…read morehad one problem!

I attempted to be a customer here about two weeks ago. Probably the worst services I experienced in…read morea long time. I called in to see if they had any units available. The lady on the phone tells me they have two, I'm like great can I reserve one, I will be there after work (few hrs from then). They said sure, took my name and quoted me the price. I get there after work and the lady at the front desk tells me, they actually didn't have any units available and it was a "clerical error" and she wished she could have called me back, but did not have my number. I'm like well... OK mistakes happen, can you call me when one comes available. The next morning, I received a call from the same lady saying "hey a unit will be available within the hour, someone is moving out." I'm like OK great I will be down this afternoon. About two hrs later I received another call saying the unit was ready but the front desk would be closing soon, leaving no time for me to actually get there. Funny thing, I was quite honestly awaiting a call saying the unit wasn't available and some excuse, but that came the next morning. A different woman called me, the next morning, to say the unit was not available and that it was a "clerical error" because the tenant had paid for the whole month and she had not moved out(wait what?). Than she offered to put me on the list should a unit comes available. Umm NO Thank you! It was very disappointing considering their high reviews. This could have been a clerical error or something else not uncommon to this area. Either way, it was very UNPROFESSIONAL. I couldn't trust my belongings with someone who couldn't keep track of their units. We surely took our business elsewhere.

John was such a lifesaver for us. We needed a storage unit last minute while moving my daughter out…read moreof college, and I was honestly so stressed. He made everything so easy, walked us through the process, and helped us get exactly what we needed without any hassle. Really grateful for his kindness and patience!

I love the grounds and safety of these units. It is very well maintained, quiet, and safe. John is…read morevery friendly and easy to work with. I highly recommend this place.

I have been renting through twin view storage for the past 2 years and have always found them to be…read morereasonable with prices. However, I've had the price get raised up three times on me, and I do not think it will be worth it much more if the prices keep rising up. I truly would like to keep renting through twin view as I feel like it is secure, I do not appreciate every six months my price elevating up on me. I am going to have to start clearing out my storage and not have one anymore with the rates going up consistently.

They did an astounding job with my move! All the men were absolutely so extra helpful with things,…read moreand I will never use another moving company because these guys really spoiled me. They worked late into the evening to finish, and I just can't put words to the amazing jib they did!

The move was flawless, which was amazing because it poured down rain the entire 3 hours. (Estimates…read morewere 1-1.5 inches of rain in those 3 hours.) The guys were drenched but didn't slow down or complain at all. My shoes were slipping on the wet tile but their shoes/boots had better traction so they were steady as they moved the heavy furniture. Nothing was broken, dented or scratched. Or ruined from the rain. I was happy that they used moving blankets instead of plastic wrap which would have ended up in the landfill. I appreciate their hard work & outstanding attitude. On a scale of 1-10 they are 100.

Hansen's has moved our family members several times over the years. Most recently handling our move…read morefrom Lake Almanor to Redding. They were great to work with and very reasonable for the service delivered. They show up on time, work quickly and were very flexible with last minute changes we made. Highly recommend the hard working folks.

Hansen's provided everything you want in movers - easy to communicate with to arrange the plan, two…read morestrong people showed up on time, everything got done efficiently and affordably. I appreciated their calm professionalism and would recommend Hansen's to anyone looking for movers in the north state.

Worst storage place ever! The fricken owner is never there, was mailed a bill for somebody else's…read morestorage unit, went to our storage unit and there was a person/bun sleeping and smoking in the storage room to get to each storage unit. Bullshit!! Only good thing is its way cheap. Not worth it tho. We switched to AJS mini storage. Way better service!

And it just got worse. Apparently our unit was broken into and they didn't contact us at all. We…read moreleft there this weekend and moved to a hopefully better (couldn't be worse) place. Showed up at 7:30 am to get our moving done early and the gate wasn't open. Posted hours are 7am-8pm 7 days a week. Guy showed up at 8 and tried to act like he didn't know the gate wasn't working. I'm fairly sure he showed up to open it. The manager is almost never there during the hours posted. It's just a mess of a place. Don't store your stuff with them.