My daughter bought a very cute pair of pale pink Steve Madden shoes from an outlet store 40-50 miles from our house. She wore them a couple of times, and noticed that black dye was beginning to leak out from insides the shoes at all of the seams. We contacted the outlet store and they told us that we had to bring the shoes back in person. They wouldn't allow us to mail them, send photos, or handle it any other way than drive back to their store to return a defective product! This is ridiculous, because almost any other store on earth will allow you to return merchandise by mail and there are all kinds of ways to verify identity, including providing the 3-digit code on the back of the credit card. The defect was Steve Madden's fault, but we are the ones being punished. We will never buy Steve Madden again because their customer service is terrible. read more

Eh, I'm not impressed. Yeah, the options for stores are there, but without the outlet pricing (or at least that's how it feels). The mall seems legitimately huge, especially because it's outside and it gets cold here; Like really really cold! I don't know who's idea it was to forgo walls, but it makes me disappointed when it's 30 degrees or colder out. They do have covered sections of walking space, so at least it's not constantly snowing/raining on you, but this covered space then acts as a wind tunnel and you regret getting out of your car... Anyway, we stopped here to look at shoes, because it's hard to find a place that has size 14 shoes for my spouses abnormally large feet; we were disappointed in their options. Yeah, they had size 14 at Nike and puma, but they were the ugliest gosh forsaken shoes I'd ever seen. I spotted a nice pair on a mannequin and luckily they were his size, but they wouldn't let us purchase them as they would have to "move the mannequin" and that's just too much work... Will I be back? Probably, it's an outlet mall. read more

Nicest outlet I've been to. All the major brands and very well designed with a modern outside courtyard feel. We spent most of our time in the Nike, under Armour and Converse stores, got huge deals on back to school tennis shoes. read more

My mother and I went here last week and it was such a beautiful fall day, so being outside did not bother us at all! But I can imagine it being a little bothersome when its raining or snowing outside. They had about every store you can think of, but the prices were a little higher than other outlet malls. Thats why my rating was a little lower. read more

This place is big...came on Sunday and it wasn't too busy. Everything is pretty reasonable. I've been to a lot of the premium outlets and this one by far has a lot more clothes along with varieties of different styles. Best part is it's tax free read more

Unfortunately I don't think I can give more than two stars to this outlet. Space is nice and new, design feels average but clean. And while some of the stores are intriguing (Adidas, Nike, Pendelton) I can't get over the fact that this is an OUTDOOR mall. In theory I have seen this work in many places, however, Minnesota is NOT one of those places. I'm sure there are some people who wouldn't mind shopping in sub-zero temps, but I am definitely not one of them! Summer, sure no prob, but 6 months out of the year I don't think it will happen. read more

Store selections are becoming lax, no healthy food options that don't consist of sub par overpriced salads. Parking is increasingly difficult and few options to stop and entertain children. Outdoor doesn't really fit MN weather either. Used to love, highly disappointed. Retailers may be as well as several stores are currently for lease. read more

This is the place to be! They have pretty much everything you can think of; clothes, shoes, purses, accessories, food and so much more! I enjoy coming here with my faves and doing what I love to do: SHOP!!!! I have a really hard time leaving this outlet with just one bag of stuff! I usually had an arm full of bags. So I don't come here as much as I'd like too! Good luck finding your treasure! read more

Lots of good stores covering a wide range of products. The food court leaves something to be desired but not the end of the world. Lots of restrooms too and well laid out. Worth a trip. read more

Absolutely love having a outlet mall so close to me! most of the stores have great prices and friendly staff. My favorite stores that I visit frequently are Nike, Express, Coach, and a handful of others. Nike has EXCEPTIONAL Staff, they are there to help and aren't overly pushy to get a sale. They are genuinely trying to help and get you the best product. I was about to get a shoe but there was a guy that helped me to find an even better shoe based on asking me a few questions. Really appreciated that. One of my other favorites is Express again the staff is much like Nike. Seems like they genuinely have your best interest in mind. Coach, I love coach and I love the prices. However, the staff makes me chuckle. My favorite thing to do is walk into coach in sweatpants and a sweatshirt, I won't get talked to at all. When I wear jeans and a nice jacket or shirt I get followed around and every time I pick something up a staff member will be very complimentary and almost push me that I "need that bag" best part is I've only bought when I am in my sweatpants. Maybe it's my way of proving a point. Seems as if they target shoppers who look like they have money to buy stuff. Still absolutely love the place though. read more

Some of the outlets are great, LOVE the Steve madden store, and the J. Crew factory store. HATE the Michael kors store. Get new team!!!!! Also, GET more food options, smallest food court ever! read more

A great alternative to Mall of America. Some great shops with decent prices. Love Saks Off Fifth. Highly recommend

When it comes to outlets, this one falls short. I haven't been to a premium outlet recently but just went here yesterday. One thing I don't like is where is the food at?! 4 fast food court places is not enough for a mall this size. It should be a one stop destination. Please eat before you come here. read more

What is it about that Gap store at the Outlet.... The clerk didn't dare look up for fear she would see three of us standing there to check out... Do they get in trouble or something calling for a back up to wait on customers.. or maybe they just don't care.. I hate to complain cause its your job to look see three in line, two ( mother and daughter ) checking out.. with five or six items each.. I just toss my stuff and walked out .. good for the two waiting behind me.( they would only have a 10 minute wait) . So if you aren't in a hurry or care about customer service .. be sure and stop at the Gap outlet store in Eagan.. bring a lunch cause you will have to wait.. read more

great outlet mall, good for shopping, great stores, also good place for hangout, restroom very clean, very easy to find from the hiway..

Love the layout of twin cities premium outlet. It's not spread out , the stores are across from one another. Good selection of stores: coach, MK, puma, Nike, kitchen collection, etc. Plenty of parking, just gotta go around if the main lot is full. read more

I love this place! It has a nice exterior and lots of merchandise. It also has a food court which serves delicious food! This is where I got my Nikes and Puma hat and employees were nice like any other employee would be. This mall is also very packed so it does get crowed most of the time. Overall, this is one of the best malls I've been too! I recommend coming here and checking out some of the stores! read more

Lots of stores, competitive pricing, and convenient. Only draw back for me is it will be cold going from store to store in the winter.

If I was not committed to buy at Pendelton, their sales people would have pressured me right out the door. I am driving away regretting not buying more, but who can think with pressure sales tactics? read more

Great outdoor mall! It was planned out very well so that you can get from one store to the next very easily. My one beef with this outlet mall is that it's not an outlet mall, it's a mall. Which is fine, but when you go in expecting outlet prices and they are regularly priced it's pretty disappointing. read more

How does this place remain standing? The mall is okay, don't get me wrong; I love that I don't have to drive to the MOA to buy something as small as a pair of socks, but when I go there, it feels like I'm the only one there! Maybe it's an illusion because the parking lot always has some cars in it, but when I visit the stores, they seem empty. I'm not sure how long a place like this can last given the lack of traffic. Perhaps it's the lack of actual deals? Maybe it's because the mall is labeled as a "premium" destination, yet there's still a GAP and even an Old Navy? Or, maybe it's because this is an outdoor mall in MN, where it snows, is cold, and people just don't want to be outside? Regardless of my opinions, the mall exists, shopping is easy here, deals aren't great, but better than the MOA, so it's satisfactory, I guess. read more

Beware!!! These stores don't take kindly to returns or exchanges! I bought a bag from Michael Kors and the strap broke after a couple of months. They told me that it was "normal wear and tear" and there was nothing they could do for me. Don't waste your money on inferior products from these stores! read more

Don't go to @express!!!!! I opened a card and paid CASH and now they are charging me for my purchase... with interest rate and Late charges. But I paid cash so I literally owe them nothing. Every other store here I have had a good experience but it has been the biggest hassle dealing with express so seriously my advice is stay away!!!! It's the biggest run a round I have ever experienced. Now they are threatening my credit and they want me to double pay. Not worth it! I wish someone that could actually do something would call me and help me figure this out. I've been a loyal customer for 18 yrs. read more

This "outlet mall" has a lot of stores that are not actually outlets, so it becomes more of a regular outdoor mall, which is great for sunny days in the summer. But this is Minnesota, so having an outdoor place when it is minus 25 degrees out is not going to attract people to come shop at the place, especially when the deals aren't really all that great. read more

Service sucked in the Puma Store also in famous footwear. The prices were very comparable to the mall and some things were more expensive. My 13 year old was disappointed with the lack of choice in stores and the store overheads don't have heaters although its winter 9/12 months in MN. #notworththedrive read more

The parking situation and traffic flow was not executed well. Expect major delays getting in and out, even at presumably low volume times. The typical, enervating outlet fakery is in effect full time here. The only places out of the fifteen or so I visited that had real-store, discounted merchandise were Pendleton, Filson, Armani and Saks. Low quality for low information shoppers. read more

Okay, right off the bat, I want to see a show of hands - who here has been to a mall recently that DIDN'T have several storefronts available to rent? Even big anchor stores are failing. Minnesota has a pretty healthy kind of mall economy, what with the Mall of America and Burnsville Mall nearby, but even these bastions of capitalism have more empty stores every month. Malls are dying. So when I go to the Twin Cities Premium Outlets just off of Hwy 13, I'm not exactly thrilled by the beautiful open design or the sunny plazas. I see those things and think "gosh, I bet it costs an arm and a leg to rent a shop here!" All it takes is a trip inside one of the stores to verify this - even with frequent BOGO sales and other incentives, the prices here are EXORBITANT compared to other retail stores - let alone online options like Amazon! I mean, I got a pair of Crocs from Amazon for under twenty bucks for free shipping - I checked the Crocs outlet here, and the same pair was going for FIFTY DOLLARS. A bag of Lindt truffles goes for just over four bucks at Target - guess how much they charge at the Lindt outlet here? Just guess! It really is a beautiful venue - but that beauty comes at a price, and the price is being passed along to the consumer. Avoid. read more

Parking is inadequate during the busy times. They lost a make shift parking lot since last year due to construction. The only thing that partially saved the outlet mall on Thanksgiving night 2017 was that many of the surrounding businesses were closed and thousands could park illegally. I know what you are thinking, it is one night per year....be careful. I live a few miles from the outlet mall and normal weekends are becoming very crowded. The parking ramp traffic flows are not well marked, the exits are not well marked and the aisles are not generous (drive the smallest vehicle you own). Many also took to parking in the transit lot across the street on Nicols road which is also parking illegally if you are not using public transit. I will admit the deals can be good, but the parking hassles are beginning to out weigh even the best deals. The private security company that directs traffic during the busy times really needs to get a clue. They restrict traffic to some areas but not others and end up congesting the ramp even further. I would say your best bet for times to go would be Tuesday evenings during January! read more