Susan was a pleasure to work with and she was able to work within my rushed timeline. I had robes…read morefor my nieces embroidered and they turned out absolutely perfect!!

Really bad experience from start to finish. Susan missed meetings we set. I sent photos and…read moredescriptions of the monogramming I wanted for handkerchiefs--three letters in corner of each hanky. The finished product wasn't even close. The monogramming was basically in the middle of the hanky. Susan "offered" to redo the work but charge me again for it. Not much of an offer, especially since I'd have to buy new hankies. Would not recommend to anyone.

I am a huge Samsonite fan. The luggage that I brought with me on this trip is a Samsonite and is…read moreprobably two decades old. The fabric has seen better days, as has its handle. It has been replaced with, you guessed it, another Samsonite luggage. I am in search of a carry-on, rolling computer bag. My trusty one that I have been using for a decade no longer fits in the overhead compartment on Air Canada's aircraft travelling to and from the States. I need something smaller, but I am perfectly fine using my backpack these days. I saw this Samsonite store at Eagan Outlet Mall. I had never stepped foot in it. I decided to pay it a visit. I walked in and a European-designed set of luggage greeted me. The small one looked adorable. I rolled it around and it was incredibly lightweight that required little effort to move it. A man approached me and asked if I had any questions. I launched into one. I was looking for a computer rolling bag and wondered if he had any. He had two and led me over to them. One had two wheels and was rather large. The other was smaller with four wheels. I loved the smaller one more. His counterpart, who is his manager, pointed out some bags that were designed for women and had wheels. He showed one of them and it looked hideous. It looked like a handbag on steroids with two wheels. What caught my attention were the travel accessories. I liked the Disney tags and got a Minnie Mouse one. I also got a spinner strap that clips on to your luggage and secures your second bag. The best part of this visit was the conversation. The man asked where I was from. I said Toronto. It was interesting that the woman couldn't tell whether I was Canadian or American. She asked. I said the former. I have always felt that it's straightforward figuring out that I'm Canadian. I don't talk like a Minnesotan unless I am mimicking it. However, I am so comfortable being in this state because I used to live here. I can see why she couldn't tell. I let them know that I used to live in Rochester, which made both of them open up. They both live in Rochester. The woman used to live across from where I used to work. The man lived in Owatonna before settling in Rochester. I don't find it weird driving an hour between Rochester and Eagan for work. It's similar to my driving between Markham and Mississauga for work before the pandemic. Perhaps as I get older, connections with and stories from people make me happy. I enjoyed hearing how she and her then boyfriend drove from Rochester to Niagara Falls for the first time. She loved the charm of that city, but her cheap boyfriend found the food at McDonald's so expensive. "Are you still with him?" I asked her. "Unfortunately, yes, depending on your point of view," she said. We all cracked up! If you check in on the Yelp app and you spend $200 or more, you get $20 off. That's not bad if you get the largest piece of luggage in the store. Everything was discounted, including the two accessories that I was purchasing. I paid using a credit card. Their payment kiosk accepts tap, swipe, and chip insertion. I did tap and it works fine. They both let me know that they expect more roller computer bags down the road. Due to supply chain issues, there is a delay. I was okay with it and thanked them both for showing me what they have. There is more selection at this store than at the ones that I have frequented in Canada. They were happy to hear it. The woman told me to stay warm, as the Twin Cities is currently going through a cold snap. The man said that it's probably warmer in Toronto, but the weather right now is comparable to Winnipeg. I let him know that I used to live in Winnipeg. It was where I learned how to plug in my car on cold nights, which made them both laugh and appreciate that I am a fairly well-travelled person. I appreciated that he used to work at FedEx and knew that Canada has postal codes. I signed up to be on Samsonite's mailing list, so he made sure that he didn't ask me for my ZIP code. I was pleased with my cool purchases and how friendly both staff members were. I had an enjoyable shopping experience and chat. I'd return again in hopes of finding a decent computer bag with spinner wheels. (492)

Beware of Clearance items, they are final sale, not returnable. EVEN if you find they are…read moredefective. We purchased an electrical plug converter for a trip and when we unfolded the prongs when we got to Europe, the prongs were both defective, the metal ends detached from their posts. The thing was unusable. In addition, if the metal tips had still been on the prongs (only loose, not fallen off yet) and we plugged it in to an outlet, the metal tips could have remained in the outlet when we unplugged! That could have been a disaster. The store refused to accept a return, even of a defective Clearance item, citing that we knew when we bought them that they were not returnable, that they had no way of knowing if an unopened packaged item was defective, etc. My guess is that the Clearance items are things that they already know have a problem and they just want to get rid of them, take your money, no returns accepted. If an item is packaged so that you cannot test it out, don't buy. My trust in Samsonite is destroyed.

I've been into Erik's several times over the past few months, and I finally decided to purchase my…read moree‑bike from them. Each visit, I was able to test ride multiple bikes so I could be confident I was choosing the right one. Every time I walked in, I was greeted right away and asked if there was anything specific I was looking for, which made the whole experience feel welcoming rather than feeling rushed or like I was being pressured to buy something I didn't want. I went in on a very busy Saturday to make my purchase, and the team still took their time with me. They adjusted the seats on the bikes I was test riding to make sure it was going to be comfortable, let me wander the store as long as I needed to make my decision, and answered every question thoroughly when I asked. Mark, Mason, and Tyler were the sales staff I worked with that day, and they took great care of me and everyone else in the store. Once I chose my bike, checkout was quick and easy. They sent it to the service area to mount my new seat and water bottle holder while I ran a few errands, and I got a text when everything was ready. When I came back to pick up the bike, Tyler walked me through all the features, helped me set up the app, and made sure I left with no unanswered questions. From start to finish I felt like the team was there to help me, not pressure me. A few days later, I noticed a small vibration in the bike--nothing major, just something I wasn't used to as a first‑time e‑bike owner. I brought it back in, and Nate in the service area checked it over right away. He test rode it, made sure nothing was wrong, and explained what I was feeling (just the motor revving up). He was patient, thorough, and never made me feel silly for asking. I would recommend this shop to anyone. They know what they're doing, they take care of their customers, and they make the whole process easy and enjoyable.

I stopped in to purchase some new sunglasses. I know they sold Tifosi glasses that I like for…read moreoutdoor activities. I used to buy super expensive sunglasses and they would inevitably break or I'd lose them so I like these because they fit nice, are stylish, block sun and run about $80. I walked into the store and was immediately helped. I tried on one pair of lens adjusting glasses and he told me to go outside and see how they darken. He was knowledgeable about how and when they darken. He checked into glasses similar to what I had at other stores. In the end I bought a different style from what I had and am happy with my choice. I then walked around the store. They have tons of bikes but also many clothes and accessories. I liked all the Mn themed bike shirts they had available. I'll definitely be back to shop some more. Great experience.

Great spot to catch up with a friend. There's plenty of comfortable seating available and seating…read moreis spread throughout the shop. Espresso drinks are strong. The Verona latte (pistachio and vanilla) was delicious and not too sweet. They also have food available for purchase. It's also part boutique, with knick knacks, clothing, spices, and jewlery available for purchase. There are also small conference rooms that you can pay to reserve. It's located in a strip mall so there is plenty of parking in the lot.

I used combination of Yelp and some ai to figure out that I should give this place a try. They did…read morenot let me down in any way. If I could give it a higher than 5 I would! I had one item off the Top Secret menu and one off the regular menu. A drink and a very scrumptious open face. This place is kind of far away from me but worth it if ever in the area!!

Love this place- Really great for "grown -up" shoppers!…read moreWonderful sales too! You can find everything basic here and great bathing suits.

Very disappointed. I have been a Land's End customer since the 80's. Quality at that time was…read moreamazing and they stood behind every product. With my allergies I purchase the men's cotton socks. Over the years they have become thinner and not as good of quality. They also used to have fun patterns and now it is the boring neutrals. The coats used to be excellent and we own several jackets and parkas. Now the quality is much worse. I purchased a parka and the hood was defective. The only thing that I still consider very good is the supima towel bath sheet. Out of all of the items I purchased in the last few years, I have returned about 75%.

I saw this Claire's store at the Twin Cities Premium Outlets and decided to stop by. I can't recall…read morewhen I last stepped into a Claire's store anywhere. I was immediately greeted by a woman who asked if I was looking for something specific. I wasn't. She didn't tell me that everything in the store was 30% off until I was at the back of it. Weird. You'd think that after hearing my response that she'd rattle off promotions. Not here. This store has Squishmallows. They are the larger ones, which was nice to see. I saw a cute koala with a purple bow. It was a sight for sore eyes. I also enjoyed looking at a bunch of non-Squishmallows plushies. What shocked me was seeing the Hello Kitty-Pusheen collaboration in full force at this store. From water bottles to bath balms, it was cool to see all this merchandise. Heavily discounted items are at the back of the store. I managed to get a mini wallet (getting into a major venue for concerts or sporting events require that you carry a wallet that fits in your pocket) and a keychain. I had the same woman help me out at the checkout. I signed up for Claire's rewards. It will likely take me a long time to get anything out of it because I'm not a regular customer, but I can always chip away at it. My items were indeed reduced by 30%. I paid with my credit card. All went well. I thanked her and left with my purchases. This store is cool to get earrings, plushies, and more. When I'm back at this outlet, I'd drop by and check this store out again. (437)

Rude cashier i didnt like her attitude i will never go back there again .. i wasnt there to say hi…read morei was there to buy stuff with my money

Kiliaha , Ziyah and Indrid were were amazing they were very attentive and polite and even made…read moresuggestions. Calvin Klein is very lucky to have them I would give all 10s if I could

The Twin Cities premium outlets is a great option if you're looking for affordable clothes/gifts…read more We typically come here around the holidays to do Christmas shopping. However; I also love coming randomly throughout the year to get updated clothing items. I typically like to check out under Armour and Nike, the Columbia store also has a separate outlet location as well. Recently, I feel like prices haven't been nearly as good as they used to, but in this economy, who can blame them. I would love to see a little bit more variation in the food court, it's mostly Asian cuisines and Cinnabon. All delicious but would love to see some more options. There's a ton of parking, but if you come on a busy weekend, you may not notice and still have to park far away. Bummed to see some recent retailers, leaving, they've been replaced with stores that my opinion were is great. Overall, a decent shopping trip, it's also in a great location. There's plenty of other stores/eating nearby. I recommend checking out the Twin Cities premium outlets if you haven't been there before.