High prices and worst cuatomer service !…read more I called them this company is very expensive.

Excellent customer service and excellent speed. Recommend Vegas Wi-Fi for everyone. They have a…read moregreat referral program and their prices are great.

Beyond shady company that's not to be trusted. The owners pretending to be "concerned neighbors" on…read moreRing posts any time someone makes a report about their internet service being down is massively sleazy. They know fully well that personally soliciting your business on the Neighbors app is against Ring's TOS and yet they continue to act as if they're sweet and innocent in all of it. Anybody that has to be a predator to drum up business that way is bad news!

Ok, my internet was down. Went on line to the provider for help. They tried, but no, not fixed…read more So I'm trying to stay positive, but did I mention my internet was down. Now going on a week. So I go down to Modern Utilities. Milan helped me. I actually sincerely thought, this guy knows what he is doing and going to get me a good deal. I walk out with a new modem and "Man, I hope this works." Everything Milan promised worked. Everything! This is my place. They know their sh*t! The whole office are positive, can do folks! They turned my frustration into success. I highly recommend!

Quality - There internet worked pretty well. It did cut out sometimes early in the morning around…read more01:00-03:00, probably due to system updates. They raised their minimum speeds, initially, I was on a 50Mbps speed, but my last speed test showed I was around 80-85Mbps. This did come with an increase in my monthly bill (from $50 to $65) and there is now a fee ($3) that I'm not sure what it is for. Value - The price per Mbps is good. Based on the numbers above it was about $0.75 per Mb. Compared to Cox which offers 50Mbps at $50 is $1 per Mb. So it really depends what you need the internet for and if you prioritize value or overall cost. Service - When I call Century Link, I'm usually on hold for 25-35 minutes when I call in the morning. I couldn't use their website to perform what I wanted so I had to call, but there is no call back option. I also did not have one of my signals when I got set up initially. One of the cross box connections was wired incorrectly so I was only getting one signal. It took a few visits from a technician to figure it out. When I check their website for internet plans, I see there there are two options for a monthly price of $55/month so I don't know why I was paying $68/month, but I wasn't even offered that when I wanted to cancel service. Also be aware that if you cancel one day after the start of a billing cycle, they will not prorate it. You will need to use their service for the remainder of the cycle even if you already have a new provider.

Their customer service is awful. I called to have my late fee removed because they increased their…read moreprices and I had auto pay through my bank. They would only remove the late fee if I did auto withdrawal run by them. That doesn't work for me and my budgeting when they can decide it's time for a rate increase. They absolutely have zero human ability to not read off of a script and listen. It's the script it or nothing. Then I googled locations in town to return their equipment asap and was met with equally rude people that just hang up on you (twice) when they don't know the answer! Awful customer service. Just awful. The internet did work well though. Back to cox I guess.

Shoutout to Marvin for his fantastic customer service, great energy and overall support! He was…read moreincredibly helpful and nipped my internet issues in the bud.

Anthony was super helpful! Thank you so much. It was a very great experience! Absolutely great…read morecustomer service.

Clear Airport Security: When "Fast" Became a Memory…read more I've been a Clear member since the early days, back when it actually felt like a superpower. You'd stroll up to a pod, scan your eyes, and a friendly ambassador would whisk you straight to the front of security while everyone else was still fumbling with laptops and belts. It was glorious. Now, in 2025? The magic has quietly evaporated. Clear has aggressively grown its membership over the years, which is great for business, but they've failed to scale the one thing that matters: operations. Inadequate stations, same (or fewer) staff at many airports, and procedures that haven't evolved to handle the crowds. The result is almost comical if it weren't so frustrating: the Clear line regularly takes 2-4 times longer than the regular TSA line. I've stood there watching the standard queue move steadily while Clear members shuffle forward in a sad, snaking herd, waiting. I only still have Clear because it's a free perk with my credit card. Otherwise, I'd have canceled long ago. These days, I'm seriously considering just walking past the Clear lanes altogether and using regular TSA Pre-Check, because at least that line actually moves. Here's hoping they reinvest some of those membership dollars into actual speed someday. Until then, "Clear" feels like a very expensive misnomer. Photo shows the super long and stagnant Clear lane...with only one TSA Agent/lane and a single "Ambassador." Next to the TSA Pre-Check with 4-5 TSA Agents and lines.

Avoid at all costs! I let their aggressive rep con me in signing up about a year ago, every time I…read morehave gone to my local airport since, the CLEAR line has been closed. Now, I find out that they auto-renew, so I have to go through a whole process to re-enroll and avoid getting scammed out of another $250.00.

I attempted to opt out of a bulk‑billed internet service that is not installed in my unit, yet I am…read morecharged the same rate as residents who receive full service. This provider relies on mandatory billing and restricted consumer choice, rather than competing on quality or price with mainstream options like Spectrum or AT&T. Billing residents regardless of access or use raises obvious concerns for anyone paying attention to competition and consumer protection in broadband.

I've had a hard time dealing with many ISPs customer service centers. I get passed off to this…read moreperson, and that person, and it just reached a point when I couldn't take it anymore. And as a business owner, I can't spend time on the phone when I have business to drum up. Fortunately, I met a representative at a random bar on Fremont. He gave me his card and i decided to give them a shot. What did i have to lose. Not only is their customer service impeccable, they help me understand what all of my options for tech services are, without forcing my hand just to gauge me for money. It was nice to feel like I can trust them.

Yes until now we have Had Cox but they beat Cox by a long shot price and service they have some…read morespecials and we have always had connection problems with cox so this is a Big relief.

Bad experience! Technician could not install as he said…read morethere was a tree interference. That they would have to contact our neighbor about moving their antenna receptor in order for us to receive service. On top of that I mentioned to Christian I was skeptical about someone on my roof. Famous last words, "we do this all day, no problem ". I highly DO NOT RECOMMEND. The damage the tech made, small but significant for Las Vegas when it rains. Needless to say, will not be going with this company.

I have been working with Ricky at Bel Air internet for the past two weeks. This is not my first…read morerodeo when it comes to internet providers. However I am very happy to say that this is BY FAR the best experience I have ever had. Yup. That's 5 bright red stars up there... for an internet company! Verizon, Time Warner, Comcast, Frontier? All get a huge "boo" in my book. Ricky in particular has been incredible; helping me to set up service and being there through to the end of the set up process to make sure that everything has been taking care of. Seriously, if you are in an area that Bel Air services get it. You would be a silly person to do otherwise.

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.