My mom and I had been wanting to try Tulum for a while, and on a whim, we decided to see if we could snag a reservation. While already in the area, we called, and the receptionist mentioned that if we could arrive in five minutes, they'd have a table for us. We made it on time, and when we walked in, the receptionist greeted us. She told us we'd be seated upstairs and that we had exactly one hour to eat. Once other parties arrived, we were told we could finish our drinks downstairs at the bar. We agreed to the time frame, and I have to say--she was very strict about sticking to it!
From the moment we sat down, it was clear they were trying to get everything out quickly, and sure enough, they made sure we were done within that time frame. Although we felt a little rushed, the overall service was fair.
Now, onto the food. We ordered the chips and salsa, and while the salsa seemed fresh, it was quite bland. Honestly, we'd recommend skipping it, especially with how quickly the food comes out and the almost $8 price tag (or $13 if you go for the guacamole). We weren't sure if the quick turnaround was because they wanted the table, despite there being 6 or 7 other tables available, or if it's just how they operate.
However, we do recommend the street corn, which we'd give a 4/5--it was a standout! We also tried the margarita flight for about $26. The coconut margarita was a hit--5/5, as was the mango margarita--5/5. The strawberry margarita, on the other hand, lost points for flavor, so we'd rate it 3/5. The passionfruit margarita 0/5, extremely bitter.
My mom ordered essentially sides for her meal. She had the shrimp from the appetizer section ($15.99 for Shrimp de la Casa) since the shrimp in the main menu was too spicy for her. She paired it with a side of rice and beans ($5.50), and with all came out to the portion sizes closely resembling that of a normal plated meal. She rated everything a 5/5 and was really glad that the waitress/receptionist recommended this alternative.
I went for the Birria street tacos ($18.00), and I'd give them a 4/5. They were good, but not particularly memorable. I ordered them because the waitress recommended them, saying that many patrons specifically come for it.
We really enjoyed the vibe, especially the quieter atmosphere upstairs compared to the downstairs area. The waitress did mention that they mainly seat couples upstairs, so if you make a reservation, just specify which area you'd prefer.
A quick note for those considering accessibility--there are a few stairs at the front entrance, so if that's a concern, you might want to ask to be seated downstairs, because there are even more steps going up to the second floor.
Overall, we had a good experience and would definitely return, but we'd make a reservation next time to avoid feeling rushed or pushed to hurry. read more