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    Tuff Boy Sales

    4.0 (1 review)

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    4.0
    (235 reviews)
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    Trucks Max USA

    Trucks Max USA

    2.2
    (39 reviews)

    don't buy car from there bought a truck there and 1 day later making a weird noise from the engine,…read moretook it back to them and he said it was 's OK. Everything's month later got way worse so I took want the They didn't long story short I had to put a brand new engine a car. I just bought not even a month ago. Which costed $20,000 for a brand new engine the that I want my money back I wish they didn't wanna help me out payment or anything like that so I got $20,000 for a brand new they don't care about their cars just trying to sell them as quick as possible. They don't even do maintenance on it so don't buy a car from there.

    I recently bought a used car from there and paid in full. Javier, the salesman, promised to get the…read moremissing trunk cover on April 1,2024. To this date, he hasn't sent it to me. He says his Manager, Agustin Ramos, still has to purchase it. I kept texting with Javier asking when i will get the missing part & he kept saying he has it but waiting fir the DMV to send the registration & title so he can send it to me all at the same time. I drove there a couple of times to pick up the title of the car part. Finally on June 11,2024, I drove there to pick up the papers but the part wasn't there. This time, Javier made sure he wasn't there to talk to me so i had to deal with Agustin Ramos. He looked very bored at me & didn't really want to hear what i have to say. When i told him that Javier promised to send me the missing part. Agustine said, we don't send to customers. Ok, I'm fine picking it up even if I've been there a couple of times before expecting to get it but will get empty promises from Javier instead. I just wanted to get Agustine can't even guaranty that they will order it. He just said "whenever". After that, i received a text from Javier apologizing & making excuses why he's not there (to lie to me? ‍)

    Phil Waterford's Manteca Ford

    Phil Waterford's Manteca Ford

    3.6
    (350 reviews)

    I feel obligated to update my previous review. Let me tell you why . . …read more Paul (Service Director) took what I said seriously and called me the next morning to make things right. I gave them another shot since my first pick-up experience was honestly seamless and I'm glad that I did. Paul came through to rectify the mix-up which I really appreciate. I'm a firm believer in loyalty and taking care of your customers so not only do they return, but they are willing to spread the word and bring new business where deserved. I can say with confidence they have earned my business and I do appreciate their efforts. They have a good team and it seemed to be a simple mix-up, simple as that. Thank you!

    I brought my vehicle to Manteca Ford Quick Lane and had a very disappointing experience with…read morecommunication and follow-through. When I picked up my vehicle, it was late in the day, and the Quick Lane employee who gave me my keys said she would send me the part number and information I requested the next business day. I understood it had been a long day, so I said no problem. The next business day came and went with no follow-up. I called again and spoke with the same person, and I was again told I would receive the follow-up regarding the part and cost information related to what my vehicle needed. Once again, days went by with no email, call, or update. It ended up taking me physically driving back in about a week and a half to two weeks later just to get the part number. What made it even more frustrating was that the information appeared to already be written down and sitting near this employee's computer. As a customer, that was very disappointing because I had already followed up more than once and still did not receive the information I was told I would get. On top of that, I also tried scheduling a valet pickup/drop-off service for a recall inspection through Quick Lane. I was told they would come pick up my vehicle, but the scheduled day I was told on the phone came and went with no pickup and no call. When I called on Saturday, I was told they were closed, even though I had previously been told they would be open for servicing. I have never had a bad experience here when purchasing vehicles, which is why this Quick Lane experience was so disheartening. I expected better communication and follow-through from a dealership I have trusted in the past. As someone who works night shift in healthcare and has a busy schedule, it is a major inconvenience to have to keep chasing basic updates that should have been handled correctly the first time. Based on this experience, I would strongly recommend considering another service option for Quick Lane type work unless it is something that specifically needs to be handled by the dealership, such as a recall or dealership-specific inspection. I hope management addresses these communication and follow-up issues.

    Tuff Boy Sales - car_dealers - Updated July 2026

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