installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

Every time my alarm goes off, they send a text and somehow that text is canceled. It's been three…read moretimes now. Police are not called. You call you can never get in touch with the supervisor. There's always an excuse and now they're being sold to ADP figures

This company has huge customer service issues. In my previous home I had them for 5 years and when…read moreI decided to sell the house thinking the 5 year contract was up, they found a way to say that because I contacted their technician for repairs at some point, the contract got extended for 5 more years, and I couldnt get out, or I would have to pay 2 years of fee to get out. What the hell!!? They said dont worry, we can transfer your service to the new home at no additional cost. $3k later with non-stopping last minute fees, I have a downgraded service and devices from Alarm.com, and got yelled by the technician Scott in my own home for complaining the keypad was crooked. The technician also lost my second keypad in his second visit, and blamed us, so I had to pay $200 for it again. I am trying to call customer service to resolve the issue for months now, and no response, and I am stuck to a ridiculous 5 year contract. I am very fed up with this company after being a customer for more than 5 years. Absolutely unacceptable!

Went absolutely terrible. I would be very of their tactics. I called to disconnect service because…read moremy husband and I will be moving in with my daughter and I was willing to pay what was left on my monthly payment. They wanted me to pay over $2000.00they said to et of a 5 year contract I don't remember. They have no compassion at all for my situation.so please think twice before signing with this company.

RUN - don't sign. We had a salesman come to our house telling us he was from ADT and got us to sign…read moreup for their system. This was November 2021. Just yesterday, August 11, 2025, we contacted ADT to add additional services to our monitoring. That is when we found out that this is NOT ADT but Safe Home Security. We never received a copy of the contract until yesterday as well. The only thing we had was the application in which the sales man clearly writes "ADT". We've tried calling Safe Home Security only to be told we are stuck in their 63 month contract and we cannot get out of it. This is Fraud! Had we known (or even received a copy of the signed contract) we would have cancelled immediately.

Very responsive. Recommended an outdoor security camera, and scheduling was quick and easy. On…read moreinstallation day about a week later, Matt showed up on time and got it done (on a Sunday!). Great service and the price was reasonable.

Wizz kid. Quick, knowledgeable and to the point. It's as if he can predict your concerns or…read morequestions RT your PC, TV or cable supplier. You can go to him for any and all tech questions and yes, the "Express" resolution is mighty, "Impressive".

Alarming Ideas has excellent service and products. I have had alarm systems with them for 27 years…read moreat my business and home. Bob is top notch and Sid is a great technician. They treat you well with caring, local customer service, not like the impersonal big box alarm companies! Instant police response and follow up, great peace of mind.

From the owner: At Alarming Ideas, your safety is the highest priority. For over three decades, Alarming Ideas has…read morebeen providing the residents and businesses of Connecticut and Rhode Island with the security equipment necessary to stay safe. Customers in the market for security systems, burglar alarms, or emergency medical alerts will find the state-of-the-art tools they need to safeguard their homes, their businesses, and their lives. A Tradition Of Excellence: Alarming Ideas opened its Norwich headquarters in 1983. Since then, they have remained a family-owned and operated business with a deep commitment to the community and the safety and wellbeing of their clients. Products For Every Situation: At Alarming Ideas, they are on the cutting edge of the latest technologies in the security field, offering an array of products to suit the needs of everyone from single people living on their own to large companies protecting staff and property. Their inventory includes all manner of home and business security systems, such as hidden cameras, wireless devices, video surveillance equipment, and keychain remotes that will call for help in any emergency. Service And Maintenance When You Need It: With technicians on the road seven days a week, Alarming Ideas keeps on top of all repair and upkeep issues. They understand that security concerns wait for no one, and they are on hand to ensure your security tools are in top working order...

We had a wonderful service with True V security over the past 8 years or so! Punctual, trustworthy,…read morereasonable pricing. We are moving and highly recommending this company to anyone without reservations!

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!