Kiera was patient, efficient and provided excellent quality service. She took time with me answered…read moreall of my questions and provided the service requested. Thank you.

Horrible experience cancelling the service. I'm past my agreement and I'm on a month to month. Now…read moreI can't cancel

installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

Josh and Taylor are AMAZING!! They installed a huge system in our new home with well over 30 zones…read moreand I'm completely and utterly amazed at their customer service, price and personal feel they give. They live up to the southern hospitality for sure and are nothing short of professional. HIGHLY HIGHLY recommend. Look nowhere else - Safe Home Security is the only choice. They are the best game in town.

This company is the worse company for home security. they never do what they say and we be been…read morepaying for service for years without an alarm System, we've called so many times for help, can't get replacement parts that are not working unless you pay ungodly amounts of money, we have spoken to a Shannon that promises to get this fixed To use the system. This was suppose to be apparently boughy out by a another company. Do not use this company. Worthless, expensive, liars and bad customer service. We are canceling everything! Stopping payment and everything!

Went absolutely terrible. I would be very of their tactics. I called to disconnect service because…read moremy husband and I will be moving in with my daughter and I was willing to pay what was left on my monthly payment. They wanted me to pay over $2000.00they said to et of a 5 year contract I don't remember. They have no compassion at all for my situation.so please think twice before signing with this company.

RUN - don't sign. We had a salesman come to our house telling us he was from ADT and got us to sign…read moreup for their system. This was November 2021. Just yesterday, August 11, 2025, we contacted ADT to add additional services to our monitoring. That is when we found out that this is NOT ADT but Safe Home Security. We never received a copy of the contract until yesterday as well. The only thing we had was the application in which the sales man clearly writes "ADT". We've tried calling Safe Home Security only to be told we are stuck in their 63 month contract and we cannot get out of it. This is Fraud! Had we known (or even received a copy of the signed contract) we would have cancelled immediately.

Very responsive. Recommended an outdoor security camera, and scheduling was quick and easy. On…read moreinstallation day about a week later, Matt showed up on time and got it done (on a Sunday!). Great service and the price was reasonable.

Wizz kid. Quick, knowledgeable and to the point. It's as if he can predict your concerns or…read morequestions RT your PC, TV or cable supplier. You can go to him for any and all tech questions and yes, the "Express" resolution is mighty, "Impressive".

Alarming Ideas has excellent service and products. I have had alarm systems with them for 27 years…read moreat my business and home. Bob is top notch and Sid is a great technician. They treat you well with caring, local customer service, not like the impersonal big box alarm companies! Instant police response and follow up, great peace of mind.

From the owner: At Alarming Ideas, your safety is the highest priority. For over three decades, Alarming Ideas has…read morebeen providing the residents and businesses of Connecticut and Rhode Island with the security equipment necessary to stay safe. Customers in the market for security systems, burglar alarms, or emergency medical alerts will find the state-of-the-art tools they need to safeguard their homes, their businesses, and their lives. A Tradition Of Excellence: Alarming Ideas opened its Norwich headquarters in 1983. Since then, they have remained a family-owned and operated business with a deep commitment to the community and the safety and wellbeing of their clients. Products For Every Situation: At Alarming Ideas, they are on the cutting edge of the latest technologies in the security field, offering an array of products to suit the needs of everyone from single people living on their own to large companies protecting staff and property. Their inventory includes all manner of home and business security systems, such as hidden cameras, wireless devices, video surveillance equipment, and keychain remotes that will call for help in any emergency. Service And Maintenance When You Need It: With technicians on the road seven days a week, Alarming Ideas keeps on top of all repair and upkeep issues. They understand that security concerns wait for no one, and they are on hand to ensure your security tools are in top working order...

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

The staff here are friendly and offer great customer service. Will recommend to all my friends and…read morei am very highly satisfied. The office manager is very professional and courteous which was very appreciated.

I have been a customer of first choice/ vector security for more than 8 years. Anytime our system…read moregoes off it's a super quick response from them. We have also had service calls for a few battery replacements. They came out fast for the service and didn't charge us. Very pleased with them!