I love the integrity of this company!!! We contacted another company prior to MRS Restoration and…read morethey wanted to tear apart our drywall and charge us a ton of money. MRS Restoration came out and told us to try dehumidifying it first because there is no point in tearing everything apart just yet. Very honey company. Would recommend to anyone and everyone who has possible water damage issues!

This company is a godsend. I had a complicated leak in my condo and thought I would give them a…read morechance. I usually go with "the Big Guys" as my HOAs have contracts with them. Chris (the owner) and his team came out and inspected my unit only to tell me no damage had occurred. He could just as easily taken me to the cleaners. In this business, ethics mean everything and Chris has certainly earned my future business.

3.5 stars. As someone who has done many renovations, I thought these folks made a good first…read moreimpression but ultimately were not right to work with. Javier came quickly and provided a quote for a shower remodel in my new house. They were all very professional, even as I took a while to decide. But once I signed the agreement they sent an additional agreement the next day demanding 50% up front (no problem with that) and an additional 40% when only half the work was done. Big red flag. Found another company to work with.

This was my first time having a major renovation project done, so I wasn't sure what to expect. I…read morehad 2 bathrooms completely gutted and rebuilt, to include tearing down a wall and expanding a space. First of all, they showed up, and they finished the job, which is is so important! They responded to my questions/concerns in a timely manner. Pedro was my project manager, and he was very pleasant to work with. He was very concerned that things were the way I liked them. My bathrooms turned out great! Will definitely be working with them on future projects.

I flew to GA to help my nephew with settling an estate. The house had been empty awhile and the…read morewasher leaked water onto the floor, items on the floor, the walls, and more - black mold set in. The mold was horrid. I sent a request via Yelp to CAT and Roddy showed up to give me an estimate. The finished job looks wonderful. The moldy floor was replaced, and so were the walls and all appliances put back together. I'm so grateful for the quality of service, professional employees and working with me from Texas.

Great job, very reasonable price, quick to help, thorough, clearly cared about making our home well…read moreagain. We discovered mold in a storage closet in our condo after a pipe upstairs cracked and began slowly leaking. CAT Recovery Services came up with a plan, gave us good advice, coordinated with our insurance coverage, worked us into their schedule, and took care of everything. Each member of the team was pleasant and supportive during what was an upsetting time. They were professional and took great care to contain the area they worked in so that we could use the rest of our home during their work. Highly, highly recommended! Thank you, CAT Recovery Services!

He kindly explained well about the systems and provided us very nice cleaning service!read more

HIGHLY DO NOT RECOMMEND! *please read my whole review and…read moreadded comments at the end for my response to their reply* Team was friendly at first and showed me pictures of their work (which was super deceiving), however, after they left I was able to thoroughly inspect the work provided. I had a basic HVAC clean. When i went upstairs, i realized air vents on the ceiling were re-installed WITHOUT SCREWS. This was apparent in several locations. The few that had screws were drilled too far and stripped the surface therefore also making the vents loose. Additionally, work done in the attic with the hvac ducts was improperly reinstalled to the point of the ducts pushing vents out of ceilings and protruding into the room. Because of all of these reasons, and so many vents falling out of my ceiling, i had personally property that was damaged. When I reached out 7 times, they never responded until I disputed it with my bank (funny how that works, right?). Then they wanted to come and fix their issues. They gave me the "landlord special" and didnt address the personal property damaged that was caused due to their negligence. Their response when i showed them the personal property damage was "we didnt do that." I had moved into my house 2 weeks prior and none of the issues were on the detailed inspection report. I shared all of my photos, inspections, etc with my bank and finally am finished with that. All in all, I cannot recommend using LITERALLY ANYONE ELSE more. That is unless you are okay with poor service, property damage, and negligent & arrogant team members. Hope this helps. Attaching 2 out of hundreds of photos. *reply- find it so funny and interesting that you say you cannot reinstall registers without screws and yet that is exactly what occurred. I have photos, inspections reports, and a secondary company coming in to review your work and they were appalled! Your company can claim you did nothing wrong and remediated the situation but you did not. Property damage was done. You can claim it was not your fault, but clearly both our banks agreed it was from the overwhelming amount of proof provided by me. The remediated situation was a temporary fix and the second those registers need to be checked or cleaned again, the issue will represent itself. Do not claim that you guys did nothing wrong and fixed the issue when you very clearly did not. I submitted 25 pages of proof to the bank. I did call you 7 times with no response and also have proof of that. This company would be better off just admitting their mistakes rather than lying. Thanks! If anyone would like clarifying, please reach out to me by replying to this comment and I can provide the 25 pages of proof, photos, etc!*

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

I had 2 kitchen tiles removed to replace a dishwasher. They had to break them to remove them. I…read morehad 2 spare tiles and they were cut to fit and installed. I had them steam clean and reseal the rest of the 20 year old floor making it look new again. Great service by very competent people. I recommend them.

Huge thank you for the amazing work on our shower! The tile repair, resealing, and new caulking…read morelook fantastic. Professional, thorough, and such a great experience from start to finish. Highly recommend!

Mike has been super helpful in trying to get my MULTIPLE water intrusion issues resolved. Without…read moreeven having a contract in order he has provided contacts of multiple varieties to help resolve the issues I am facing. I received three quotes for my initial scope and he offered the best value, and honestly, ever since, the most responsive and helpful service.

Americas Restoration Services owner Mike went above and beyond to help clean up the mess we made…read more My washer drain came loose and flooded but our main level and basement and Mike came out quickly, quoted a fair price and worked until 10:30 at night to set up about 20 fans and 6 dehumidifiers. He came back each day to check on the drying progress and after 5 days he came back for his equipment and even mopped the floor to return the house back to where it was before the flood. Thanks Mike, you did a great job. Highly recommend.

Needed some repairs after a ceiling leak. They came in, dried everything, replaced the ceiling…read moredrywall and now everything looks good as new. Easy to work with, estimate was fair, responded quickly and the guys that came out were super nice. They even gave me tips on paint while they were here! Definitely recommend.

From the owner: Specialize in water/fire damage, carpet cleaning and repairs, tile/grout/hard surface cleaning,…read moreresurfacing counters, cabinets, bath tubs, tile and sinks, dyer and air duct cleaning, pressure washing, sub floor repair, interior/exterior painting, drywall repair, trim work, renovation and remodel including full finished basements, custom bathrooms, custom kitchens, hardwood/carpet/vinyl flooring, dustless sand and refinish.