​ We are first time homeowners. Right after we purchased the home, we needed to do some repairs which included replacing the wood floors. Not even 6 months into our first new house, the laundry room washer floods and soaks about 3-4 rooms. Lots of water. We didn't know what to do nor did we understand at that moment what had just happened. We just soaked up as much of the water as we could, and tried to dry things up. Went to Home Depot to try to get some things to help, and ran into someone there that recommended Chris. Serious god send right there. We talked to Chris and made time to come over immediately. His knowledge in the water repair and adjuster world is vast. Super confident and works very fast. Nice and personable person as well. Chris quickly educated us on what had just happened and how this story was going to play out. He talked some numbers (big numbers) in terms of insurance coverage and what they pay for things. I had not even considered insurance being new to homeownership. Chris followed up with his team to take measurements, etc., and gave me an adjuster's estimate for a significant amount. Chris was confident that the insurance company would pay this amount and offered to come and be onsite for the insurance company's adjuster to determine how much the insurance company would pay. Well the insurance company came, looked at the damage for like 1 min, and just before Chris got there gave us a VERY low ball number. Chris arrived and promptly reconciled the adjuster's notes and work. In the end, the insurance company ended up paying MORE than Chris predicted for the repairs. If Chris had not come to sort out the insurance company's adjuster, we would not have been able to afford the repairs. Chris was so straight on this process that he didn't even make me sign a contract to begin with him. Honestly it was all a bit too good to be true, but this story is coming to an end, and it played out exactly as Chris described. It was true, and it was good. I can't say enough about Chris and his team for helping a young couple in their very first new home deal with a disaster. Chris was easily accessible, trustworthy, confident and simply helpful. I feel so lucky that I got his contact info by way of a random referral while at the hardware store. Thank you! read more

MRS Restoration really saved me a lot of headache and trouble with my house, and educated me on what needed to be done thoroughly. Honestly when the pipe burst upstairs in my bathroom caused water damage in my house, me being a hands on kind of guy, I figured I can do the work myself and save time and money. Wow am I glad I called a professional. They showed up with some electronic moisture meters that could see the water within the walls, floors, ceiling that I did not see with my naked eye. Given their wealth of knowledge and the high tech tools they were using, I decided this job was beyond me just ripping dry wall and doing it myself. I probably would have never realized how much water was actually in the walls and left them, allowing mold to grow and create a hazard to my families air quality in the home. I'm really glad I called these guys for an estimate. The tech who came to write my estimate had all the fans and equipment in his van already. As soon as I told him lets go, the work was started. I had them in and out of my house in 3 days, which is fantastic. Like I said I was contemplating doing the repairs myself, and it would have taken much much longer and would have just been a headache looking back on it. They did a very professional job, my adjuster was happy with their estimate as well. All the work was approved and the best part is, I didn't pay a dime until everything was finished and back as it should be. I am writing this review because I really feel this company cares about its customers and they really did go above and beyond to offer a quality professional service. Very professional, clean, honest, and educated on what they are doing. Hopefully you wont need them, but if you do, I'd recommend you give MRS Restoration a call. read more

Hands down an incredible company. My aunts is an elder women and I live 4 hours away from Smyrna,GA where she lives. Knowing I couldn't be there for a week due to work l, Christopher said some very incredible things to me. I was stunned. Christopher had his guys leave drying equipment in the wet part of the house, they built a really interesting plastic wall to divide the area, Christopher told me and my aunt that he would wait until the adjuster was satisfied with the value before he would even have my aunt sign a contract for his work completed. Our adjuster with State Farm said he has heard some "pretty nasty things about other companies not coming back and completing their work". Christopher asked me to be certain to quote the adjuster in my review. Amazing team, Christopher is an outstanding young man and I really believe he has the kindest heart. I would recommend FMS CAT my friends and my family. Wells Fargo Personal Banker. read more

These guys are lifesavers! Professional, very timely, and are incredibly knowledgeable. Last year, our rental property that we own in Smyrna, got flooded from a ruptured pipe. Not knowing where to turn, we luckily found FMS CAT while researching online. Being that we were 6 hours away, you would think it would be a very stressful situation to not physically be there, but with FMS help, it was the complete opposite. They were in constant contact with us, and worked with our insurance company directly. After speaking with our tenants, soon after the flooding, I found out that they did not not have renters insurance. FMS CAT, went above and beyond by moving their belongings to safety. The best part is our tenants were able to move back in within 15 days of the incident! Our property was as if there wasn't any water damage in the first place, and we were VERY happy with the outcome. read more

FMS CAT solved our mold problem! This company responded quickly to our need while some others were hard to get to answer our calls or come out and give us a quote. FMS gave us a plan to fix the mold problem that was reasonable and only targeted the specific area than needed to be treated rather than a larger area that did not. FMS staff were courteous, professional, and neat. They cleaned up after each trip. When they finished treating the areas needed, they did an amazing job of finishing and painting the walls to the point that they looked brand new. You couldn't even tell there had ever been a problem. We have had no further mold problems in the area treated. We would recommend FMS to any of our family or friends who have a mold problem. Drs. Stephen and Marianne Garber Sandy Springs, Georgia read more

I made the mistake of not contacting Chris at FMS CAT first after I had a pipe burst in my upstairs bathroom which caused extensive damage to my home. Instead, the company that I chose to come out took their time and did a horrible job and then even expected me to pay an outrageous bill, which included services that they did not even perform. That then was the point at which I contacted Chris. He ran me through everything I needed to do to resolve the issue and not be ripped off by the original contractor. He was very professional and thanks to his help everything was quickly resolved to my satisfaction. He didn't charge a dime for his advice, and was selfless as could be. I definitely know who I will contract in case I ever have a water issue again. A+++ read more

My fiance and I had a water leak in our laundry room, which soon spread to our dinning room. It took forever for us to get someone to find the source of the leak, so mold formed. We contacted Chris with Mrs-Restoration, and they immediately, came out and helped us start the process. They did an amazing job getting everything cleaned up and completed. We were kept in communication on how everything was going and the expected time frame for it to be done. If we ever have a leak again I will for sure be contacting these guys again! I would recommend them as they are great people, are willing to work with you as a person, as they are not just looking to get paid, but they actually care about their work, and want it done correctly the first time! A++ people read more

Chris and his team are life savers. First, they are available at all hours for emergencies. We called him late, after business hours and his answering service took our information and promised a call back. We we surprised when the owner called us personally as he lives nearby. He was at our door within an hour to evaluate the water damage and figure out best steps. He had water drying equipment in that night, and managed everything from working with the insurance company to ensuring that repairs were fast. He even goes to bat for you with the insurance company to dispute unreasonable short cuts and ensure they pay for what's right. Don't trust anyone else! Fast, honest and reliable. read more

thank you fms cat for coming to my mothers rescue in marietta, ga when a huge tree fell on her house in a storm! you came so quickly and made my mother feel like family! you helped us understand the claim process and educated us on what needed to be done to get her home back to normal as quickly as possible and kept us informed every step of the way, even though i was in michigan! we were so lucky to have had such a great restoration company like fms there to help! you never know when disaster strikes, but when it does i know chris and his amazing team will be there to help in any way they can! thank you fms for saving us! read more

FMS provided immediate response and excellent service, We had sustained major damage to 90% our home from a storm. The scope of clean up and restoration work was beyond the capabilities of the other companies we called. Chris was knowledgeable and professional, which added a degree of comfort and confidence to our situation. The work was performed quickly and carefully, which was a crucial factor for saving our valuable personal property. Our home home is now ready for the rebuilding phase. I would like to thank Chris and the whole FMS team for helping us through a difficult and stressful event. Nice Work FMS !!! JS .& SS read more

Chris and his team were extremely helpful and responsive. One of them was present during my walk through with the insurance adjuster and, although they adjuster denied my claim at first, Chris asked questions and explained things which resulted in them approving the claim, saving me thousands! Thank you!!! More importantly, I trust them to tell me what is truly a problem and not try to sell me on services or things I don't need. I've identified other areas in my house where I could use their assistance and will absolutely be using them again. read more

MRS Restoration should be your first phone call for mold remediation. They've helped us twice with mold issues, and we've been impressed with their responsiveness, efficiency, and meticulous approach. Chris listens to his clients and provides a thoughtful assessment of the situation. His crew carefully seals off the job area to contain mold spores, thoroughly treats the area, and removes contaminated material and demo waste. I give them top marks for timeliness, cleanliness, courtesy, and honesty. Very highly recommended. read more

I first found Mrs Restoration on google when I came home and discovered my kitchen with water everywhere. Christopher came to my home within an hour and walked me through calling my insurance company and started the process of cleaning up the water immediately. The approval from Nationwide happened almost immediately, he explained everything that needed to be done and kept me in the loop the entire time. Fast,thorough,and Honest! Highly recommend. read more

FMS CAT came to my rescue after a plumbing disaster which flooded my rec room last Thanksgiving. They came immediately and cleaned and dried the room and contents. They removed drywall and flooring to prevent mold accumulation. As a result I had no mold damage which could have cost thousands of dollars to repair. They worked closely with my insurance company satisfying me and them. I recommend calling them first without hesitation. read more

These guys were great!! We had a flood late in the evening due to a pipe bursting. They brought Gatorade, bottled water and great attitudes! Even with all of the turmoil and our frustration, they put our family at ease. Any more emergencies - we are turning to them! They walked us through the process and were accessible 24/7! They are our first choice should anything occur in the future. read more