We rented a raft to float the river. It was easy to book online and pick up. The price was fair…read more The people were fine that were helping us. The only thing I'd say could have been better was the pump they gave us didn't hook on so we had to hold it to pump the raft.

Walked in looking for a reasonable ski set up for my 14 year old. Bootfitter Caley jumped in and…read morehooked us up, gave lots of helpful info. Awesome!

I went there for renting skis to go to NorthStar…read more It was open from early and closes at 7pm, so I could pick up and drop off before going to skiing. I was there on Sunday and it had few customers, no wait time. I was in and out with 10 minutes. Everything was very quick and clear. Return was the same, very quick agian. No wait time. The price was much cheaper than at the resort and service was better.

Great service and friendly staff! Very helpful. We have rented from her for a couple years.read more

Came here today with my family. I ended up spending about 20 minutes looking at all the socks…read morebecause they had such a great selection! The two employees were super helpful in helping me figure out my size. (I liked the kids patterns better but I'm an adult so had to double check they'd fit). Thanks for the awesome service! Super happy w my purchase :)

Local board shop! Great selection and lots of fun stuff in downtown Truckee. They sell out of board…read moresizes so be sure to hit the em up at the beginning and f the season.

I brought in a board I thought was headed for the trash after severe damage. They were able to fix…read moreit to my surprise! Saved my board and I've been back several times to grab snow gear. Excellent selection with very knowledgeable staff. An excellent shop that deserves high praise. Keep up the good work!! I'll be back many times.

Truckee Boardhouse is a hidden gem! I just got back into snowboarding after 15 years. Last Monday…read moremy wife and I went in looking for a new pair of snowboarding boots for me and ended up with boots, a new board, helmet and goggles. My wife also decided to get back into snowboarding and got herself a complete set up. We would have not bought that much if it was not for the attention and guidance we received from Shane. He spent time learning about us and figuring out what would be the best fit for both of us. Not only does the Truckee Boardhouse have a great selection but most importantly they know what they are talking about. I was looking at other places before walking in last week and within the first 10 minutes I knew I wasn't going to look anywhere else. You cannot put a value on customer service and expertise. We now will only go here for our snowboarding needs. They are also a full service shop where you can get your boards waxed, edged and repaired. We currently live down the hill from Truckee about 1.5 hours. I feel comfortable knowing if something goes wrong with my equipment on the mountain I am within 20 minutes of the Truckee Boardhouse to get something fixed or replaced. Hands down this is the place to go if you want a great selection, service and knowledgeable staff. They also have a killer deal during summer months to clear last year's products to make space for the new season as well as a great selection of summer goods and accessories.

This is an awesome place to get cycling or ski gear in Truckee. I visited in summer, they had a…read moregreat selection of both acoustic and electric bikes, as well as lots of skis. I also used the bike service department and they were top notch.

I just had yet another great experience with Start Haus and their wonderful staff. My son's…read moremountain bike had mechanical problems during a race, so we dropped by Start Haus afterwards for a fix. We were greeted in the parking lot by Greg who gave us some quick advice, and then we went inside and were helped by Jeremy, who managed to squeeze us in on a Sunday afternoon, even though he was busy with other stuff. And then Susie later helped with a super friendly and helpful checkout. And the bill was so reasonable (low dare I say!). And this comes on the heels of other expert and friendly help from their crew in both the ski and bike department (thank you, Stan, for excellent ski advice during the annual swap!). There are so many options in Truckee for ski and bike sales, service, and advice, but Start Haus has become my default!

Solid store with the brand hailing from Venice, CA. They're selling snow and skate boards and gear…read more I didn't look too much into quality. I picked up some sunglasses from an Australian company on a Black Friday deal. My husband really wanted a shirt, but they didn't really have any inventory or really any interesting apparel, which was definitely a missed opportunity. Definitely some great designs in their boards, so if you're searching for a new ride, not a bad spot to pop in and check out.

Only bought a couple of smaller items in here, but the service has always been great, the people…read morepolite and knowledgeable, and the vibe right. Thanks for everything!

The customer service and selection are fantastic. I called to rent a kayak for a half-day and they…read morewere so helpful, the price was better than I anticipated and was actually able to keep it for a full day. When there are numerous options to rent/purchase similar items customer service and friendliness will always win!

The people here are really nice and incredibly knowledgeable. We showed up right before closing to…read moreget rentals and there wasn't a single peep about staying late. They were patient with sizing and not trying to oversell either. Rental prices are fair but gear seems expensive. But it's Tahoe and I bet the property is expensive to maintain.

This was my first trip on this side of town. And I'm very happy to have the experience to eat at…read morethis unique restaurant/bar. When you walk in there's a sign stating come to the bar to order food/drinks. Also sit wherever you'd like. Okay cool did that some tables were dirty but still plenty of space to sit. Staff were very nice and friendly. We arrived in time for happy hour and I'm glad I did. I ended up getting their burger from the happy hour. It was hands down the best burger I've had in a looonnng time. If you're in the area stop by to try the burger. Also the duck fries were also very tasty and unique. Will be stopping here every time I'm in the area. Thanks RMU for the great experience!

I had quite literally the worst experience I've ever had at any establishment in my life at this…read moreplace on Thursday, July 9th. My fiancé and I were celebrating our ENGAGEMENT with a party of 9. We had been looking forward to this place for SO long and were so excited to spend an entire evening here. For VERY important context, both my fiancé and I were restaurant and bar managers for several years. Neither of us have ever raised our voice at anybody working at a restaurant, bar, etc. We are literally an entire crew of service workers or former service workers who are very respectful of the entire industry and its practices. When we walked up, the older blonde woman working the front was extremely hostile and rude from the jump. I was trying to ask questions about the venue, food options, etc before we went in, and she began barking at us for IDs immediately. Not a single hi, welcome in, etc. Just immediately aggressive. My fiancé, who is 27, gave her his Oregon ID. Considering this state is literally a few hours away, you would think they are fairly familiar with this ID, but apparently not! She began aggressively and repeatedly bending the ID to the point we sincerely thought it was going to snap it in half. Despite it being obviously real after looking at it under a light (Oregon has very specific and complicated patterns, it's widely known as the hardest ID to make a fake of), she said she didn't believe that it was real. We were a bit baffled, and insisted it definitely was. She asked my partner what his zip code was, and because we had just moved, he gave her our current zip before realizing she meant the one on his ID. She laughed and said "nope, i'm keeping this! This is a fake". She said because he said the zip code wrong, she wasn't going to give it back. At this point I got angry. I told her that 1. It is 1000% a real ID and 2. It is completely illegal to hold somebody's ID hostage. Her and her coworker got really defensive and told me to "just calm down" despite her continuously bending it and laughing. She kept saying "I'm allowed to keep it if it's fake" which it WASNT. It is completely illegal what she was doing. This is THEFT OF PROPERTY, so I was absolutely not going to calm down. My fiancé called his parents to hopefully get a photo of his passport to diffuse the situation. The older woman who was holding us hostage demanded to TAKE HIS PHONE and speak to his mom. She then grabbed it and walked all the way down the sidewalk, spinning around and giggling. It was one of the most bizarre things I had ever witnessed, and frankly, we believe she was intoxicated. Her coworkers looked incredibly embarrassed and wouldn't even make eye contact with us. She finally came back and we took the ID and phone back from her. She never once apologized for stealing our property, almost breaking it, and falsely accusing us of committing a crime. Not even an inkling of remorse. Just giggling. I told her how absolutely unprofessional and illegal everything she just did was. Luckily, we have legal resources that we will absolutely be exploring this week, because no patron deserves to be held hostage, have their property stolen, and not even receive an apology. Not only did RMU tarnish what was supposed to be one of the happiest nights of our lives, they lost out on thousands of dollars (that we spent elsewhere that night) from our party because their hostess had a major power trip. To make matters even worse, we had other folks join up with us later that night who also stopped by RMU and had equally unpleasant experiences. They all said that the same rude hostess was bending the ever loving life out of their IDs and being incredibly snarky.

First (and best) chauffeured ski rental experience I've ever had. I have skied in Italy many times,…read moreColorado and now California for the first time. Usually I get skis from the base of the mountain, but I read great reviews about this place and they were everything people said they were. They showed up right on time and we didn't feel rushed, brought two pairs of boots and skis and it really felt white glove throughout the whole process. We opted to pay extra for the performance skis but I believe they give everyone two options of equipment. Quality of gear was great. We needed to return our skis a day early and they were so accommodating. This service saves you SO much time. My husband and I truly felt like we were in great hands the entire time. I hope to use them again! Thanks so much Ski Butlers!!! Special shout out / thank you for Sean (Shawn?), Mackenzie, and the young woman who helped fit our skis at the house. Pro tip : book early to get the best delivery window times and let them know the days you are not skiing - they accommodate for that and have the best attitude.

I am not sure who idea this was, but they deserve a prize. What a joy to be privately fitted for my…read moreskis and boots without the hassle and chaos of getting fitted for rental equipment at a resort. The ski butlers came to my townhouse to fit me for my skis. They were on time and the fitting took about 10 minutes. The gentleman who fit me was very knowledgeable about the area and gave good advice regarding navigating the different resorts in Lake Tahoe. Once I was done with the skis I set them out on the back porch and they picked them up that evening. What could be easier? Ski Butlers is the only way to go for rental skis!

This place is awesome! I found the prices to be reasonable…read moreand comparable to Facebook Marketplace. Keep in mind the owner has to be selective in his collection and product hunting, so you're also paying for the convenience of having everything you possibly need in this store. The store does a great job at keeping clothing and items clean and separated. There are a few brand-new items, but mostly second-hand. The parking is a bit confusing because there are signs for it to be an exclusive parking lot. However, if you plan to be quick you can get away with it like I did.

This store is small but mighty. It's packed with good stuff and the selection changes daily. I feel…read moregood about buying stuff from here because everything is high quality, useful and well priced. There is a ton of winter snow sports stuff, wet suits and camping stuff. The selection also shifts with the seasons. I really like the date specific pricing. If something suits around for a while, it's automatically discounted. I'll definitely be back