Really appreciate the quick service for snowshoes today. Very simple process with $15 for the…read moresnowshoes and $10 for rentals. Equipment was good and we enjoyed a solid first experience on the recommend Emigrant Trail. Very fun day - THANKS

Good selection of products and the staff is super nice and knowledgeable. Bought a bike rack from…read morethem and they had it unboxed and ready to go when I arrived.

Walked in looking for a reasonable ski set up for my 14 year old. Bootfitter Caley jumped in and…read morehooked us up, gave lots of helpful info. Awesome!

I went in looking for new ski boots and Keith helped me find the perfect pair. Caley was also in…read morethe boot area and these two made buying boots the most fun ever. I was super happy with how many options they carry, how Keith made me try a couple of pairs to find best fit, and his knowledge and help making a choice. I would suggest this place to anyone looking for ski gear. I only wish I knew of this place sooner!

Visiting Backcountry was such a refreshing experience. From the moment I walked in, everyone was…read morewarm, friendly, and genuinely happy to help. You can immediately feel the good energy in the space. The team was not only knowledgeable, but fun and engaging to be around. They took the time to answer questions, offer guidance, and make sure I felt set up and excited for the adventure ahead. Nothing felt rushed or transactional. It felt like being welcomed by people who truly love what they do and love sharing it with others. They made me feel comfortable, included, and ready to get out there and enjoy everything Tahoe has to offer. In a mountain town, places like this really stand out. Great people, great vibe, and the kind of shop that makes you want to come back. Highly recommend supporting them.

Great service! They really worked with us to help solve a problem with one of our bikes.read more

Start Haus is the best. We've been going here since at least three location changes by them, and…read moreit seems to keep getting better. The number of StartHaus ski wraps we have in our ski locker tells me how much we love the place. They routinely take really good care of us getting bindings mounted or doing slight tune ups to our gear. You can tell they know what they are doing and take the time to do things right. We've never bought gear from them directly (as I often get last years gear on sale) but they don't seem to mind. My brother-in-law says their boot fitting service is top notch.

Best in the business, super helpful and love that they are always open and servicing snowboards…read moreyear round!

I stopped in at BlueZone the other day as my ski boots had become exceedingly painful and was fully…read moreprepared to buy a new pair. As it turns out, thanks to Nate's help, the boot that was the most painful had an extra footbed in it. Nate had me try on the boots after removing the footbed and gave me a few tips when putting them on. He then helped with sizing me for custom insoles, which were likely to help even more (and were a fraction of the price as new boots!). Bonus: Nate was also very helpful when I struggled to get the cuffs of my slimmer jeans down past my calves. We definitely had a good laugh and workout in the process.

The people here are really nice and incredibly knowledgeable. We showed up right before closing to…read moreget rentals and there wasn't a single peep about staying late. They were patient with sizing and not trying to oversell either. Rental prices are fair but gear seems expensive. But it's Tahoe and I bet the property is expensive to maintain.

I love companies that make efforts to minimize we humans' negative impact on the world... And this…read morecompany does that, by repairing and rejuvenating and maintaining outdoor equipment and gear... And the owner, Jason, seems really concerned about doing good in the world... Which I really appreciate. Plus, Jason seems to be very knowledgeable about how best to preserve/repair/maintain gear, which avoids it being thrown out and replaced with expensive new purchases.

Daniel and Jason are mostly helpful in saving my Big Agnes tent zippers, I almost resigned to…read morepurchasing a new tent for this 10+ years 100+ days well-loved Copper Spur but they gave it a new life. Thank you so much. Daniel also replaced a Thule ski/snowboard bag strap that was pretty beaten up from weekly use in Sapporo subway a few years back. It's still going strong! Truckee is such a fantastic community because of shops like Daniel's.

This place is a gem! Good service and excellent fried chicken sandwich location was also great with…read morenice views if you sit by the windows

What a great find here in Truckee! We happened to stumble upon Alibi when another beer hall ended…read moreup being closed for the night and were happy we did. Alibi was a cool spot with awesome wall art inside their bar and in the adjacent dining area. You order at the bar and can choose either scene to enjoy your food and drinks. The dining hall was more lit and made a cozy spot to catch up with friends without too much loud noise. I ordered their seasonal Asian Wonton Salad ($15) with a sweet dressing and loads of cabbage, carrots, and onions, and it was a refreshing bite to pair with my draft beer. Drinks were fairly prices and had a great selection of local choices. If I'm ever back in warmer weather, would definitely enjoy checking out the outside patios.

I was moving into a new apartment and was furnishing it with furniture from thrift, ND and…read moreCraigslist. I found a lot of great pieces that needed a little TLC. I was in Ace wondering thru an aisle full of paints, stains, finishes...OMG! I was about to go back to my Cave and read and YouTube for a few days when Nate walked up and asked "What's your Project?" It went on from there. He was genuinely interested in my projects. He walked me through the processes, options, basics and pitfalls. He did a sample stick that I've used routinely in the last few months. Nate is knowledgeable and passionate about his work. I highly recommend him. He's a credit to Ace.

I was visiting Northstar, and my driver side windshield wiper broke. With a big storm coming in I…read morehad to fix it, and I didn't have the right tools, so I came to Mountain hardware. Nate came up with a creative makeshift solution that got me back on the road safely. Excellent customer service!

I brought in a board I thought was headed for the trash after severe damage. They were able to fix…read moreit to my surprise! Saved my board and I've been back several times to grab snow gear. Excellent selection with very knowledgeable staff. An excellent shop that deserves high praise. Keep up the good work!! I'll be back many times.

I came in close to closing and Shane was able to wax and edge the board i brought in even letting…read moreus stay a little past closing so we can take the boards back with us!