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    True Fix Garage and Mobile

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    8 months ago

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    Auto Team Service Center - Shop service counter

    Auto Team Service Center

    (17 reviews)

    I am updating this review to address the owner's response. My original review stated facts directly…read morefrom the invoice, which remains attached for anyone to read. 1. The "Air Box Repair" & Filter Charge: The owner claims the $101 was to "repair damage to the air box." As line item #5 on my receipt clearly shows, I was charged $25.91 for the filter, $26.00 for two metal clips, and $49.50 in labor strictly described as "Remove & Replace Engine Air Filter Element." Snapping on two clips during a routine filter change does not justify $101 total, nor does the receipt list any actual repair labor for the box itself. 2. Inaccurate Claims About My Review: Brake Inspection: The owner accused me of "fraud" regarding an $80 inspection charge. I explicitly acknowledged that "While they didn't charge for the brake inspection itself, the overall experience left a bad taste in my mouth." I acknowledge the $0 charge on that specific line item. Caliper vs. Total Brake Cost: The owner claimed I said calipers were $900. I never said that. I stated the total brake repairs came out to over $900--which is accurate, as the front disc brakes ($842.24) and rear drum service ($132.00) totaled $974.24. My review explicitly stated the calipers themselves were "almost $250" ($124.14 x 2 = $248.28), which is accurate to the penny. 3. Unclear Communication on Calipers: Replacing calipers isn't routine maintenance for standard brake wear; it's a major component replacement. Check with any reputable shop and they will agree. Replacing them without clearly explaining why the original calipers had failed--rather than just servicing pads and rotors--lacks basic transparency. Bottom Line: Instead of addressing legitimate concerns over high labor rates ($274 to change a single serpentine belt, $49.50 labor for an air filter element), the owner chose to misquote my original review and throw around baseless accusations. Please ask yourself if being accused of fraud is what you want as a customer before you do business with anyone. Buyer Beware: Take my situation as an example of the response you can expect from this shop if you express honest dissatisfaction. I stand by my experience and my invoice. Please review the attached image of the bill and decide for yourself.

    Wow. What a mistake to bring my car here for repair…read more Warning lights came on suddenly in my 2016 Subaru Outback at 144,900 miles; the brake and the "eyesight" warning light. After doing some research I found the Auto Team. They took the car for the day for "diagnostics". They called and informed me that i needed an oil change and a new battery. The quote was for $608.62, which did include a $160.00 charge for the "diagnosis". When asked, John told me that he was about 90% certain that the work would fix the car. I took the car to Capitol Subaru. The problem was in the braking system, and was repaired at the Subaru garage under an extended warrantee replacement. I can only imagine the hundreds of dollars I might have spent at the auto team as they hunted and pecked at different possible repair solutions. I'm not a mechanic, but even I knew that an oil change and a new battery would solve the problems. So I guess I'm reasonably grateful that the Auto Team only took $167.00 of my money, for no apparent reason other that to look the car over. A strong consideration. The Auto Team seems poised to take $160.00 from you to even look at your car and give you an opinion of a solution. And in my experience, their opinion, means squat. Shabby experience. These guys were not friendly, knowledgeable, professional, or helpful IN ANY WAY.

    Sam's Transmissions

    Sam's Transmissions

    (3 reviews)

    I was very impressed with the quality of work,professionalism ,and his knowledge ,…read moreeager to answer my questions and friendly. May not be the cheapest but this shop is the best. Just traveling thru

    3000 dollar bench rebuild of a 4L60E. When I went to pick up…read morethe transmission Sam had a torque converter to go along with it.Told him I already had one,so you would think he would take the price of the torque off the bill but that did not happen. Installed transmission and found out it had no 1st gear start until it reached 1300 rpm and 1st to 2nd would slam using a TCI controller. Took the truck to Sam to check what was wrong,he put it on the lift and connected his zoom box to the trans. and jacked up the rear wheels.He said the trans was ok and the problem was in the TCI controller an suggested I buy a different trans. controller.He had no idea how it acted on the road didn't even drive it. Got to say the people at TCI were great,I sent back the controller three times and they sent me a new one even though there was nothing wrong with any of them.After the fourth one and five months of frustration I decided to take the truck to Salem Transmission and had it repaired right.(They found transmission had wrong gear starts and missing 1st at times, problems with internal control system 2/3 solenoid installed in the TCC bore, causing major actuator feed fluid pressure loss. One shift solenoid stuck off electrically. Replaced shift solenoids.1/2 accumulator valve and sleeve stuck in VB,replaced separator plate for over drilled feed holes and worn out check ball hole with poor repair.This repair costed an additional 1,023 dollars This can be confirmed an much more from Rick Field (owner) of Salem Transmission Services , INVOICE 15002464 IS SAMS TRANSMISSION THE PLACE YOU REALLY WANT TO HAVE YOUR TRANSMISSION WORKED ON ??????

    True Fix Garage and Mobile - autorepair - Updated October 2026

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