I am so glad I found Stan's card in my drawer when I needed help with my 5th wheel. We are full…read moretimers and normally you get put out a week, or more for service. I called Stan on a Saturday and he was there in about an hour. He tried every way to save me money, and in the end saved me a lot! He always answered my calls, or returned them within a reasonable amount of time. He seems very knowledgeable, and did a great job of making sure it was done right. He's my new go to guy.

My RV had a busted slide out couldn't get it in place so he came out and he helped fix it so we…read morecould get it in place and move it. Otherwise it would've been stuck and I would've known what to do. Very helpful very kind and I will definitely use them if I need them again.

Our 2003 24' RV broke down near the Oregon coast due to a bad fuel pump. Tim was able to bump some…read moreclients around to get us back on the road the next day. They did great work for fair price. Couldn't find anyone else to do this work this quick in the coast or Salem area. Saved our trip and a tow bill back to Bend!

We needed a oil change in our motorhome, searching the internet we found fleetwise services. Great…read morefind, I highly recommend Tim and his brother. They were quick, friendly and very professional. They even checked items I didn't know needed to be checked. I will go out of my way in the future if needed repair to see them!

My slide on my rv wouldn't close so I brought it to them totally in a panic being a single older…read morelady on a solo trip with my mom the service manager came out right away and looked at it then called a tech in and he diagnosed the problem and fixed it so quickly!! They were honest friendly and upfront about everything I wish I lived in Oregon I would come back here every single time!

Not great selection at this lot and I understand that the inventory is low right now but trailers…read moreon the lot were mostly all used and very dated. (At least the ones that we were shown) Even the newer ones that were used were not in the greatest condition and prices still pretty high. Sad but they only carry 4 brands of the company's that they want to deal with directly. Saul was very nice and was able to answer most of our questions. We drove over an hour to this lot and I wish we would have just gone elsewhere! I literally did not take any pics because they were so bad. I only snapped one pic as we were leaving to check in SMH

Lenn surpassed our expectations. Diagnosed and repaired an electrical problem on our Monaco…read moreDiplomat diesel pusher. No one else could figure it out. Was extremely fair on pricing. Won't hesitate to use him again and recommend him to all our friends.

If you need mobile RV repair service do not hesitate to call Oak Park RV. Lenn has been doing this…read moresince 1965 working with his father. Professional and follows through. For me it was a water heater replacement in my fifth wheel. Completed the work onsite and cleaned everything up. Works better than new! And his charge was less than three dealers I checked with (where I would also have to bring the rig in). Great service as promised and on time.

Don't ever, ever, ever get work done here if you value your trailer…read more Don't let this group work on your trailer. Go somewhere else. We brought our trailer in for basic repairs. Agreed jobs: install a new ladder on rear of trailer, install a water pump, replace a plastic red tail light to the upper rear of the trailer, plus evaluate our hitch connection. The hitch scrapes in our driveway. Results: the finish is apparently destroyed on the outside rear panel while installing a new ladder, they claim the brake cable was broken when the trailer was dropped off so they fixed it and billed without getting our permission, the cable was still intact when we dropped off our trailer; Our refridge, stove top and kitchen floor that were clean when we delivered the trailer were returned dirty AND THE POOP TANK that was empty and dry was RETURNED FULL! They did not disclose the change in the poop tank to us when we picked up the trailer. Company did not address the hitch scrapping and they installed a complete new red light on the upper rear of our trailer. The red plastic cover broke, the bulb was still intact and still worked. We wrote a letter of complaint Dec 15, 2019. Today is Jan 9, 2020 and company has not replied. Go somewhere else if you value your trailer. Ours was not yet 2 years old!

Worst possible service department I've ever seen. Many of the warranty fixes took several attempts…read moreto get it right. That is after waiting 6 weeks to get the RV in then it would sit for a month to get repaired. Some of my warranty repairs took 3 visits to get it right. One was never corrected. The worst example is the black tank value. It leaked from Grand Design. Al's Trailer replaced the valve under warranty. I didn't dry camp again until after the warranty period. Recently came back from a dry camp to a local dump. When I opened the tube to connect my sewer hose the tube was full of black water which ran over both legs. Not a pretty sight. I took it to a different RV repair outfit who stated that the valve Al's put in was the wrong valve and tightened to the point where the valve was actually cracked. Al's didn't test their repair, sent me on my way only to have a lap full of black water in my lap. STAY CLEAR of this place unless you want a pile of black water in your lap.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

Great response time. Good communication throughout the process. Clean, professional and…read moretrustworthy. Will definitely call upon Great NW RV again in the future.

Justin is the real deal. His decades of experience in RV service was immediately known. From his…read morewell-equipped service trailer, to his fast troubleshooting. His wealth of knowledge and willingness to provide tips alone made choosing him worth it. I had a challenging electrical issue with my 2023 travel trailer. I spent several hours trying to figure it out, only to get increasingly frustrated. Within about 30 minutes, Justin had discovered the issue, tested the parts (converter), and came up with a game plan to get it fixed before my upcoming camping trip. Justin was able I locate the part I needed the next day, and squeezed me in to his schedule to install it that evening. I'm thrilled to have my RV back to working like new. However, I appreciate the professionalism, customer service, and great personality that I got from Justin even more. Without a doubt, I highly recommend using Great NW RV for your maintenance and RV repair needs. I assure you that you will not find better.

We have owned our travel trailer for about 6 years and thought it was time to have our tanks…read morecleaned. We have had no issues but saw their sign while they were staying at the Bend/Sisters Garden RV Park. Kevin arrived on time and wen to work while explaining what he's doing the entire time. Believe it or not, our grey water tank was worse than the black water tank. He was done with our tanks within an hour but Kevin did say, it really depends on the amount of stuff in your tanks. We will be doing this again in a year and he recommends Liquify for your tanks. We have been using Liquify for a while so it helps keep our tank clean. Remember, your tank valves should be kept closed unless your going to dump them. Don't get a poop dome!!

From the owner: Our RV Tank cleaning process removes years of sludge and odors to restore your tanks to factory…read moreclean. Before, during and after your Tank Rangers Ultimate RV Tank Cleaning we give you the knowledge to maintain and keep your tanks in top working order.

AVOID AT ALL COST. YOU HAVE BEEN WARNED! After a two months…read moreof no shows and many excuse he finally showed up late. He couldn't figure out why I had no head lights. So he cut the wires and removed the regulator that controls them and my rear backup camera. He spliced the headlight wires together to make them work. I now have lights but no rear camera to see behind me. He also left grease and dirt all over the floor where he was working. He said he would lookup the electrical schismatics and get back to me to fix everything. That was months ago. This is the most irresponsible company/RV technician I've ever delt with.

He came by for a travel safety check. What a joke! I could have walked around the trailer like he…read moredid and say it looks good. Told me months ago he would be back to caulk around rubber seals and fix some dangling wires. I fell for this scam but hopefully this review stops you from doing the same.

This was my second appointment with this business. My first visit was a five star visit and my…read moresecond visit was a 10 star visit. Brandon and his crew respected my appointment time took care of my tire which had to be replaced and gave me a comfortable place to wait for the service on my Honda CRV. Their customer waiting area offered coffee, tea, snacks, and I believe a television. Who could ask for more? Also, I had five lights on my dash that came on when I ruined my tire hitting a curb. The guys reset the warning lights and replaced my tire with a newer tire. I was out of there in 45 minutes. Typically in my old place of business that I used I was there 3 to 4 hours waiting for similar services. My time is precious just as theirs is. Brandon was polite. The customers service was important to him. Thank you, Brandon and guys in the shop who took care of this customer. As I was ready to leave and pay my bill, Brandon said "No Charge". What? Wait I need to write you a check no ma'am no charge today I was blown away. This business is my new go to for tires repairs, and anything else my Honda will need in the future.. thank you guys I'll be back

Really outstanding service and communication with the multiple staff I worked with. They went above…read moreand beyond to make sure my repairs were thoroughly addressed and were fair with their pricing.