We got charged almost $1400 for a battery and alternator. I expressed to them the positive cable…read morefor the battery was melted and cororded. They did not fix that , the car still jumps and loose power. Held my car for 5-6days for what lol . Definitely never recommending them to anyone.

This is the most unethical mechanic shop in the state of Oregon. They will overcharge you and then…read moreunplug something in your vehicle so that you can bring it back to be fixed again. Bad customer experiences and under investigation

I was ripped off. I was charged over $450 to replace a Mass Airflow Sensor - a part that costs $40…read morenew and takes no more than 10 minutes to switch out (I later found out). The guy behind the desk buys "only a certain brand) due to lifetime warranty. You could buy 10 of this and never need that many in the lifetime of the car. It didn't even fix my problem, car ran worse than before. I felt cheated and stolen from besides being violated. The religious paraphernalia at the desk is to suck in believers like me. They may have my money but the Lord knows this great deception. I forgive them, but will never go back or recommend them to ANYONE!

was given a timeframe in which my vehicle would be done. They rebuilt my transmission and they…read moreexceeded my expectations and gave me my car a day early. I would definitely recommend this place to a friend speak to Tony. He was amazing.

These guys always try to fit me in asap and don't bullshit me on anything. They have been very…read morehonest with me and have worked hard to help me keep my lemon functioning. These guys are great. I feel like they honestly care. I've come to them for piston replacement, engine replacement, and wiper motor issues and they have always been there for me.

I've been taking my vehicles there for over 10 years and won't take them anywhere else. The quality…read moreof the work is excellent, the staff highly knowledgeable and the manager keeps it all very organized. They keep me in the loop every step of the way, offer options to lower cost and don't try to sell me anything. I completely trust this shop to do right by me and my vehicles. Not to mention they are all very nice people.

Jose was by far one of the best experiences that I've had with a mechanic. He patiently listened to…read moreme describing the issues and treated me with respect through the entire process. I'm going to recommend Capital Transmission Center & automotive service to my friends and family.

Capital Transmission has been working on my 4Runner for several years…read more Jose and his team provide excellent work at a very fair price. If there is a surprise issue or work that we have not already discussed, he calls to get my ok. Very personable and professional shop. I don't plan on trusting my vehicle repairs to any other shop.

Dan was very cool to work with. He took the time to understand what…read morel needed in the transmission rebuild. I am very happy with the whole process. I am 67 and now have a truck that will last with no worries. I Highly recommended Salem Transmission for all your transmission needs. They did me good. I will definitely go back for my all my transmission care. Thank you Mikel

These guys were the best price in town and did a great job on my 2013 Honda Pilot. They used…read moregenuine honda parts and fluid.

I recently had my turbo go out & they were able to get my car serviced in a timely manner. My turn…read morearound time was quick and their communication along the way was very efficient. They also addressed a wheel bearing issue they could take care for me- which was an already known issue to me, but I wasn't certain if they were able to resolve it during the same appointment. Between the diagnosis of my turbo & wheel bearing, ordering & delivery process of the parts, and service, I got my car within 2 days. They were absolutely great & transparent about anything they came across or might have issues with that may change the estimate. I was very pleased with their customer service, ability to provide proper care to my car, and their mechanic who did all of the work. They were absolutely amazing & I would trust them with any future services I get with my car. I couldn't recommend them any more ! Thank you guys !!

I am updating this review to address the owner's response. My original review stated facts directly…read morefrom the invoice, which remains attached for anyone to read. 1. The "Air Box Repair" & Filter Charge: The owner claims the $101 was to "repair damage to the air box." As line item #5 on my receipt clearly shows, I was charged $25.91 for the filter, $26.00 for two metal clips, and $49.50 in labor strictly described as "Remove & Replace Engine Air Filter Element." Snapping on two clips during a routine filter change does not justify $101 total, nor does the receipt list any actual repair labor for the box itself. 2. Inaccurate Claims About My Review: Brake Inspection: The owner accused me of "fraud" regarding an $80 inspection charge. I explicitly acknowledged that "While they didn't charge for the brake inspection itself, the overall experience left a bad taste in my mouth." I acknowledge the $0 charge on that specific line item. Caliper vs. Total Brake Cost: The owner claimed I said calipers were $900. I never said that. I stated the total brake repairs came out to over $900--which is accurate, as the front disc brakes ($842.24) and rear drum service ($132.00) totaled $974.24. My review explicitly stated the calipers themselves were "almost $250" ($124.14 x 2 = $248.28), which is accurate to the penny. 3. Unclear Communication on Calipers: Replacing calipers isn't routine maintenance for standard brake wear; it's a major component replacement. Check with any reputable shop and they will agree. Replacing them without clearly explaining why the original calipers had failed--rather than just servicing pads and rotors--lacks basic transparency. Bottom Line: Instead of addressing legitimate concerns over high labor rates ($274 to change a single serpentine belt, $49.50 labor for an air filter element), the owner chose to misquote my original review and throw around baseless accusations. Please ask yourself if being accused of fraud is what you want as a customer before you do business with anyone. Buyer Beware: Take my situation as an example of the response you can expect from this shop if you express honest dissatisfaction. I stand by my experience and my invoice. Please review the attached image of the bill and decide for yourself.

I was very impressed with the quality of work,professionalism ,and his knowledge ,…read moreeager to answer my questions and friendly. May not be the cheapest but this shop is the best. Just traveling thru

3000 dollar bench rebuild of a 4L60E. When I went to pick up…read morethe transmission Sam had a torque converter to go along with it.Told him I already had one,so you would think he would take the price of the torque off the bill but that did not happen. Installed transmission and found out it had no 1st gear start until it reached 1300 rpm and 1st to 2nd would slam using a TCI controller. Took the truck to Sam to check what was wrong,he put it on the lift and connected his zoom box to the trans. and jacked up the rear wheels.He said the trans was ok and the problem was in the TCI controller an suggested I buy a different trans. controller.He had no idea how it acted on the road didn't even drive it. Got to say the people at TCI were great,I sent back the controller three times and they sent me a new one even though there was nothing wrong with any of them.After the fourth one and five months of frustration I decided to take the truck to Salem Transmission and had it repaired right.(They found transmission had wrong gear starts and missing 1st at times, problems with internal control system 2/3 solenoid installed in the TCC bore, causing major actuator feed fluid pressure loss. One shift solenoid stuck off electrically. Replaced shift solenoids.1/2 accumulator valve and sleeve stuck in VB,replaced separator plate for over drilled feed holes and worn out check ball hole with poor repair.This repair costed an additional 1,023 dollars This can be confirmed an much more from Rick Field (owner) of Salem Transmission Services , INVOICE 15002464 IS SAMS TRANSMISSION THE PLACE YOU REALLY WANT TO HAVE YOUR TRANSMISSION WORKED ON ??????

Based on past satisfaction, drove 50 miles (x2) to get a comprehensive inspection of my 30-year-old…read moretruck. Got moved up in line to help me get ahead of rush hour traffic returning to Portland. No charge, but a calendar of recommended services. Trinity deserves my loyalty.

Made a 7:00 am appointment for routine annual service online. Received a text confirmation. Arrived…read moreat the appointment time just as they were opening. Was told that they don't make 7:00 am appointments. Guy at the service desk knew nothing about the appointment, fiddled with his computer for awhile, didn't seem too concerned that they apparently screwed up, didn't offer a solution. Will be looking elsewhere for service.