They successfully fixed starting issues with my car on the first go. They also replaced a serpentine belt on my girlfriend's car, and we have not had issues since. The staff assisting us was knowledgeable and kind. 4 stars instead of 5 due to the pricing being a little high compared to other mechanics in the area. It is a great option if you're a busy person and can't wait in a waiting room for too long. read more

Poor communication with staff leading to inaccurate information. The staff, in particular, the manager was very unprofessional, repeatedly calling customers "bro" when dealing with an issue. We were told by multiple employees that we could stop by on a Saturday, when we did, no one was present. Overall very poor experience and will not be using or recommending this business again. read more

The solenoid went out on the starter on my pick up truck and I didn't want to risk driving to a shop not having a starter and towing would be $100 each way. So I called these guys and scheduled an appointment. I didn't know they were located in Salem, with me in Eugene , I was ready to keep looking but they were open to scheduling for the following week, the truck had been sitting for 6 months so it didn't matter to me. They communicated and were on time with all encounters and the job was completed and all I needed to do was to replace the two batterie$. I would recommend their service and would use again. Sorry I don't remember the name of the dispatch or the mechanic who did the, both were professional and considerate. Thanks Zeph read more

Sub-par non professional service. They did not want to take my business due to their employee making mistakes, cursing up a storm, trying to over charge me, and not bringing the right tools to the job. read more

These guys go out of their way to get the job done and get you back on the road fast. Our latest was when the tail lights didn't work and they got them working. I highly recommend them read more

Great service. Friendly. Honest. Answered phone first couple of rings. Great communication from beginning to end. Brian got here and went right to work. Much appreciated. Highly recommend. read more

I was very impressed with the mobile service and how quickly our vehicle was back on the road. Definitely will calling them again for all my vehicle needs. read more

''Twas my first experience having a mobile mechanic come to the house and do repairs on my vehicle. I was surprised to see a 19 year old, as he said, show up with this huge van filled with tools and equipment. I spoke with the young mechanic and said that his dad taught him and had been doing this job for awhile. Well I had to trust the company I hired and it seemed that they've gotten good reviews. He replaced my radiator in less than 2 hours. So far so good the vehicle is functioning properly without issues. They have a 1 year warranty for the job. I may use them again!! read more

These guys are great ! Robert came out and fixed my AC unit on my 2005 Chinook Rv He met me where I choose and I was able to ride my bike as repair was done They are super easy to work with Thanks Guys! read more

I highly reccomend these guys. I had a problem with some work that was done on my car. I complained and they stepped up and fixed it at no small financial loss to them. To me it showed a lot of character. I will use them again. Rick read more

These guys came out to look at a wiring problem on an older car. Figured it out within a half hour and then looked at another car having issues. It seems as though they pinpointed both issues. They were very professional and didn't waste time, got right to work. The costs were reasonable, considering they are a mobile service provider. We will keep them in mind for future car issues and we recommend them very highly. read more

One of the mechanics came over to my house ( on A Saturday!!!) to put a new power steering pump in my Honda Accord. Guy was done in under an hour And he was here at the time they said he'd be. read more

Adam came out and handled repairs on my wife's 2001 Ford Escape which had been running rough and was in need of a tune up. He diagnosed the problem quickly and returned the next morning to make the repair. Adam was friendly and knowledgeable and the Escape has never run better. Rates were competitive with the shops I checked with, and the vehicle never left my property. I did my daily chores while the car was fixed Instead of spending the day sitting at some shop. read more

McFarland's Mobile Mechanics - Auto Repair Near Me - Salem, Oregon

Robert, the mechanic came out to my house because I couldn't move my car... literally within five minutes he had diagnosed what the problem was with my car, drove and got parts and within 45 minutes had my car repaired so I could be on my way to work. CJ. was also incredible, whose knowledge, experience and professionalism gave me comfort knowing I'd get a certified and qualified mechanic such as Robert! While McFarland is pricey, their service is well worth the money. I recommend them! read more

Spoke to one of your representatives about an appointment that never showed up. Claims that they had technical problems on trying to meet the appointment. Claims that they called multiple times to cancel and left voice messages. Seems to be all false since there are no calls and no voice mail on my phone from any number (of the three) on your email or site. I appreciate your time but don't think that I will be rescheduling. You have my number and email. Obviously neither was used to contact me. Regards Time off work just to sit around and wait all day long. Should have paid attention to some of the other reviews. Yelp got the address wrong. I'm in Bend, Or. read more

called and left a detailed message about my automotive issue. no response. not sure what to do at this point.

McFarland's advertises service 7:30 am to 6:00 pm seven days a week. I called them 7 times between 7:30 am and 8:30 am on Sunday, June 9. There was no response other than an automated message to leave my name and phone number, which I did. Very frustrating. read more

Proceed with caution. Thinking I should have taken time off work to be there and watch him work to validate all that went on. I'm sure they are professional and know their stuff (they told me several times) and I'm sure they have all the tools they need in the back of the truck ... but I'm saying, be there and stay there and watch what their doing to validate the expense. Somehow a job that should have taken less than an hour was charged at 3 hours and at 100+ dollars and hour it adds up...If your not there a shocking bill becomes a he said she said and because your not there to validate ... you loose...after all their "professionals and have done this for a long time" got it. Yes I even got the song and dance routine of "well when things are taken apart it takes longer to put it back together and the replacement part had loose parts, and it takes time to figure out where those loose parts go.....blah blah blah. Yes, as you can see...I'm not happy. When you start getting excuses for the outrageous bill it means only one thing in my book. I did some inquiring about the work with some other mechanics, each one looked it up in a book on how long it should take all said about 35 minutes, but added in putting it all back together there is a reprogramming that needs to be done that can only be done by a dealer .... hummmmm ... interesting. I even found a mechanic that had made a video and he also said it should take less than an hour. So, now I'm gonna take off work, go to where my car stopped and see if it runs. I do know one thing for sure, they can do the work but ... proceed with caution. Don't leave them there alone. read more

Technician Chris Brown arrived in a timely manner. He ran a diagnostic on my car due to loud noises under the hood. He informed me that I needed a new water pump, and thoroughly explained what was wrong with the water pump, what was needed to fix it in terms I could understand. He came back the following day as scheduled, and fixed the problem in less than 2 hours. I would recommend Chris to anyone who needs work done, especially since the work was done at my home, by a knowledgeable, professional technician! read more

Very good company that will take care of you and make things right, recommend you to give this company a try. Honest and caring.

I called Mcfarland's to put a new power steering pump on my jeep. Adam came out to my house and fixed it in just a little over an hour. He was friendly, knowledgeable, and explained everything to me in terms I could understand, and the cost was really reasonable. I really appreciate Adam and Mcfarland's Mobile Mechanics. Thanks to them, I'm back on the road again, without dealing with the hassle of towing my car across town and waiting all day in a stuffy waiting room of an auto shop. I will definitely call them again any time I need help with my car. read more

We are new to the area and were worried about finding a mechanic we could trust. McFarland's far exceeded our expectations. We had been told it was the fuel pump by two other mechanics (not McFarland's). Turned out the fuel pump was fine and it needed a computer. They did the research and found me a great price on the part. Everyone was very knowledgeable and friendly even the tow truck driver. We will use them for any future repairs and recommend them to everyone. read more