Scam, never showed up or contacted to update. Answered phone but never turned into anything…read more Noticed his info has been updated a week ago, wouldn't recommend.

my steering wheel didn't lock on place, and feels very dangerous every time, will i was driving on…read moremy 2019 Nissan Sentra; dealer ship quoted me $5000 just for the steering column, plus labor; so, i call Mr. Lugo and ask if he can fix it for me; he come to my place, take the steering column apart, find out what was wrong, then he when to the Yonk yard-auto salvage and abracadabra, he got it fix good as new and i only pay $500 including parts and labor ; very good quality work, highly recommended, excellent price , Mr. LUGO thank you !!

My first two encounters with this shop back in the winter of 2025 were good. The first time, a…read moreblond, kind mechanic did some troubleshooting due to a noise I was hearing but wasn't able to find anything, and didn't charge me. The second time, in December, my check-engine light went on due to the EGR system. I had had work done on this system before, so it was troublesome that the check-engine light was illuminating yet again. When I brought it to this shop, I was hoping to see the same mechanic who helped me before (Isaiah?). I didn't, but another mechanic did, a tall, dark-haired man who was also kind (Joel?). He replaced my EGR valve. The check-engine light stayed off for 2-3 months; then, it tripped again (not a commentary on "Joel's" work as I know the fuel/air intake can be an issue). So, I took it back to this NRH shop (7659 Blvd 26), hoping to see "Joel" again and see if he could remedy the problem, hopefully for minimal or no cost since I'd already paid $225 to have this repaired. Alas, "Joel" was not there. Nor was "Isaiah". Only one guy I'd seen before in my previous visits was still there; I assume he is the manager, perhaps the owner. All other personnel I didn't recognize, including a stocky guy in black sweatpants whom I'd never seen before. The "manager" and a very young man, perhaps his son, told me to come back the next day because the "main" mechanic (I assumed "Joel") was out sick but would be back tomorrow. The "manager" told me to bring my receipt; I don't mind that, but with the work having been done recently, in December, couldn't they verify it via their computer system? I showed up the following day, receipt in hand, and showed it to the "manager". He went in the shop to talk to the "stocky guy" and returned a few minutes later, stating that the part that was installed was defective and that he'd just charge me for labor. What I'm wondering is how he was able to determine that the part was defective so quickly if that was really the case. Things didn't add up in this and subsequent situations. On 02-28-2026, I wish I'd never handed over my keys, that's for sure. Sitting in the waiting room for 90 minutes or so, seeing more customers come in one after another, gave me time to think. "Isaiah" is gone. "Joel" is gone. All new people. They said their "main" mechanic would be here today, but he's not. No computerized system of tracking receipts/work. I really doubt that EGR valve is defective. I started to have a really, REALLY ... REALLY BAD FEELING. It was one of those kinds of 6th-sense feelings that you should NEVER ignore. So, I got the ball rolling ... With some resistance, I was able to get my car back. I also had to ASK for my receipt. That was another red flag. Anyway, as soon as I left, something was blatantly not right. At first, I thought, "Oh it's just me." I had to push the brake pedal really hard to get my vehicle to come to a ROLLING stop, not an on-demand stop. It wouldn't do the latter at all. So I drove it around this strip-mall parking lot for a bit. There was no way I was going back to that stocky guy and risk more damage. I managed to get on the highway, but the problem was becoming more difficult to manage in busy traffic. I exited as soon as I could. I took it to a Discount Tire out of not knowing where to take it because I'd been a customer of theirs in the past. Well, THAT didn't do me any good! Then I saw Mavis across the street had "brakes" on their sign, so I took it there. At Mavis, two up and coming mechanics came out, to help me, James & Mustafa. Colton assisted as well. I popped the hood. Lo & behold, a Wal-mart plastic shopping bag was deliberately stuck and clamped down between the air filter and the intake duct. Then James found that my nearby brake line had been disconnected and that a pair of channel locks were still lying near one of my hood-locks, under the hood during my unexpected trip to Mavis. That explains why that hood-lock now sits incorrectly above the hood and the hood lock pin is broken. Gee, thanks Stocky! All of this to say this: I think what's going on here is the "manager" of this 7659 NRH Auto shop on Blvd 26 is probably either not paying his qualified mechanics enough and/or not giving them enough time off (They're open everyday, not that that matters unless you want to increase your auto repairs and waste your precious time.) To deal with not enough mechanics, he brings in a willing party ("Stocky") who is obviously not qualified (ASE certified). So, James and Mustafa got me safely back on the road, and Colton helped smooth out the rough spots in my shaken-up state upon seeing the damage done. It became apparent that when James and Mustafa were taking off the Wal-mart bag, that Stocky had already damaged the edge of the intake duct. So, Stocky has costed me $30 for a new intake duct and $100 for the broken hood lock, not to mention wasted time and the frustration with a business/persons that lie.

I needed two studs replaced on my 2008 Acura MDX. Joseph was communicative and helpful when…read moresearching for an auto shop. I drove from Lewisville for this repair. Him and his brother were cool guys to do business with. The pricing was definitely reasonable. If I need something else done, I'm coming to them because they perform quality work.

In August 2025 I got a thermostat housing component replaced for a coolant leak about $600…read more It is now 3/6, my car has still been hitting the hot mark for a couple months since back in Jan 2026 too but I just got the chance to take to a new mechanic who gave me the run down that the housing component is massively leaking still. Called up there and they said "thats 6 months, our warranty is like 5 months"; Of course I'm being told the warranty is shorter than the period since they've "repaired it". The mechanic I just went to (Bk auto repair) insures a 2 year warranty or 10000 miles. So I guess pick your mechanics who will actually fix things, and if something goes wrong on their part, fixes it right again.

I walked into Richland Auto Care expecting at least a simple "Hello" or "We'll be right with you."…read moreInstead, I stepped into a wall of silence. The door chime rang loudly, yet every staff member kept their heads down as if I didn't exist. I stood there for what felt like an eternity--long enough for two different employees to walk past without so much as a glance. It was awkward, frustrating, and downright rude. If a shop can't extend the most basic courtesy of acknowledging a paying customer, how can I trust them with something as important as my car? I walked out feeling invisible and disrespected, and I will never return.

I'm out 2k because they busted my radiator during a coolant flush. I am now being completely…read moreignored by them. I have submitted a claim and have heard nothing. It's been a week. DO NOT GO HERE.

I have used this business a few times over the years for tasks I am not equipped to do myself,…read morealways quoted fair price for what I need Always pleased with service I also have observed staff explaining problems to other customers not in the know so they understand better what is wrong and how to repair the problem I have over 10 years in aircraft repair, 20 years repairing industrial manufacturing equipment, and experienced in doing most of my auto repairs all my life I recommend this business

Walt is great! Friendly, honest, affordable and reliable service. He also had my vehicle fixed…read moreearlier than expected. What else can you ask for?! Thanks again Walt.

Walt is the BEST!!! He can diagnose things that the service departments at the dealership can not…read more He does not depend on the "code" from the computer, he actually drives the car and diagnosis it himself. He has worked on our Dodge, Jeep, Toyota and Fords. His prices are far more reasonable than the dealership as well.

Requested to have timing set on a 1975 Oldsmobile Cutlass Supreme …read more I was quoted $225 I was not home at the time . mechanic sent video confirming the car was running . Once I arrived home realized the Job was not completed as the main adjustment bolt for the distributor wasn't tight and did not the timing adjustment. The guy claimed he'd come back to rectify the situation, but since I paid him on Venmo friends and family he no showed me and ignored all further contact. Pick a different guy this company has bad practices and shady customer service. Don't waist your time and money

From the owner: First Choice Mobile Auto Repair Same day service…read moreExcellent customer care Ase certified master mechanics No job to big or small We treat your car like it was our own Thousands of satisfied customers We give lifetime warranty Over 35 years experience

I took my car in for an engine light flashing and warm air con…read more He looked at it, lifted good and checked codes. Said it was thermostat and emissions codes and safe to drive. Came back on day off and was told I'd have to wait understandably for two cars in front. I took it to another shop and immediately they looked under hood and said I just needed water. Put water in and it fixed all problems. This would not have been safe to drive doing damage to my engine. J and M exhaust was great. Won't go to Charlie's again

Best mechanic in town wont screw you on prices or suggest unnecessary repairs. As a woman I trust…read morehis recommendations and am always satisfied with my service.

I absolutely recommend Doug to anyone looking a for a honest mechanic!!!…read moreHe will be our go to guy and we have already recommended him to our neighbors & family!!! Thank you so much Doug!!!

Great service. Very nice people. I'll definitely go back...if necessary and I'll certainly…read morerecommend them.

Don't go here...They replaced my complete Honda CRV A/C system with cheap parts and shoddy…read moreworkmanship that barely lasted beyond their one year warranty period...a repair that should have lasted many more years than it did. I brought the car back a month after the repair with noises coming from the engine compartment and was told "Don't worry, you have a one year warranty." A year later I had to replace the whole system again, but for less money and with genuine Honda parts.

I went there in 2007 and my last name has changed. You threatened to call the cops on me and my…read moreone year old daughter when you didn't abide by the price I was quoted and charged me double. You then said "Oh well we will take a few dollars off because we are nice like that". Your wife who was working the front kept telling you that I was quoted a price and you told her you didn't care. I am not confused. I wouldn't forget that, sorry.

These guys are great! Great service. I'll probably keep going back for any transmission or…read moredifferential concerns or issues. Or even maybe upgrades!!

From the owner: Free consultations read more