Having some trouble with my truck, I pulled into this Autozone location on the way to a job…read moreinterview. Dressed as nice as I could be, I was in no shape to do car maintenance. The young man who helped me, Ricardo, offered to replace my battery. He even replaced the leads, which I had become corroded due to negligence on my part. This place was a God send. I cannot thank them enough. Highest recommendation.

Great customer service Rapid service…read more Clean environment Friendly employees Keep up the good work

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Maryann was extremely helpful for us while looking for used cars. She responded quickly to our…read moreemails and confirmed our test drive's date and time.

Don't buy from this guy, Daniel "Danny" Posada! I inquired about a 2024 Certified HR-V online. The…read morenext day, I received two text messages and two back-to-back calls from Daniel "Danny" Posada. I knew from the back-to-back call that he was not someone I should deal with, given my several years of sales experience. I gave him a chance because he seemed like a great guy, but I later discovered otherwise. The car was for my young daughter. We flew in from New Orleans to make this purchase. To keep this review brief, I will give the remainder in bullet points. **Questionable Transparency:** Before the purchase, he was very responsive, but afterwards, he became unresponsive. **Dishonest Practices:** When the final amount was added up, we noticed a charge of $2,153 for dealer-added accessories (specifically for LoJack and Zak Tek). The dealership and salespeople automatically add these fees to the cost of the car, but the website indicates these are optional. I had requested that this be removed from the cost, as Zak Tek is a clear-coat paint protection applied by the dealership. Website: Available Packages & Options Optional Accessories ZakTek $1,098 *(This is optional so don't let this dealer or saleman include it to the cost of your car) *-- Unknowledgeable or unskilled salesperson *-- We were not given a comprehensive walkthrough and demonstration of the vehicle's features before we drove it off the lot. I was asking questions, trying to get him to start the process, but he seemed clueless. *I asked questions to prompt him, but he seemed clueless. Instead of sitting in the front seat and showing my daughter the features of the car she was about to purchase, he sat in the back seat and said nothing. **Frustrating Experience:** During our 8-hour drive home, it was difficult not to contact the dealership while my daughter was on YouTube trying to learn how to use the features of her new car. This was the most bothersome part of the entire experience. **Recommendation:** Please avoid dealing with this careless, unknowledgeable, and deceptive sales associate. I will also be writing another review about the finance director, who was excellent and deserves recognition. Do yourself a huge favor and do not purchase a vehicle from Daniel "Danny" Posada.

Great place I have been bringing all of my vehicles for the past 2 years here never had a problem…read morealways great customer service and don't mind answering any questions you may have

These guys are great. I came to get a replacement battery, and they installed it for me for free. I…read morealso came for wiper blades, and they installed those too for free. It's great to have a place to pick up a few things for the car, and have great customer service too!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

So with the state of the world the way it is right now, I was on a wait list, but they were able to…read moreget me in sooner than I originally thought an honored a coupon for some $$ off! That was amazing. And the whole time I waited they kept me updated as I moved up the list. Once I showed up a gentleman came out did a super thorough inspection of the full truck. If only the dealership could be this good when you go in for service. Lol. But they did the bedliner, they called me when they had a concern with the power tailgate and the gap from bed to tailgate, everything was rectified, they even sent me photos after it was sprayed! The product looks great I had the truck back within a few hours of initial drop off. Awesome location, awesome staff! Super happy!

The staff were super friendly and helpful. My appointment needed to be rescheduled because of…read moreinclement weather, but they were very accommodating. They called me before my rescheduled appointment and let me know that someone had cancelled their appointment. They got me in for my truck liner and I couldn't be happier with the finished product.

Norman in sales & Ron in finance provided a great experience. I reached out about a vehicle, and…read moreclosed the deal next day. I spent less than an hour in the dealership! I appreciated the ease of the process, fair negotiations, and no pushy behavior. I would highly recommend reaching out to Norman for any car needs, you won't be disappointed!

My experience with Hiley GMC has been extremely frustrating and disappointing. I have a 2024 GMC…read moreSierra, and the rear sensor is malfunctioning. I first contacted the service department about a month ago and was told it could take approximately three days to diagnose and repair the issue. I was also told to call back the following day to see if they could get my truck in sooner. I called on three separate occasions and left three messages but never received a return call. I eventually went back to the dealership in person and spoke with another service advisor about scheduling a time to drop off my truck. Because they told me they would need my truck for several days, I explained that I would need a loaner vehicle. I was told they only had a limited number of loaners and that those were being prioritized for customers with transmission problems and other more serious repairs. I completely understand prioritizing major repairs, so I asked if I could simply be placed on a waiting list. I made it clear that I did not mind waiting a few weeks or even a couple of months as long as I could eventually get an appointment with a loaner vehicle. I was told I would be put on the schedule. However, when I called the next day to confirm, I was told I was not on the schedule and that this arrangement was not available to me. To make matters worse, when we purchased this truck from Hiley Used Cars, it was a Certified Used Vehicle and we paid the over $900 "dealer fee" which we were told included the certification fee. After checking on the GM website it is not listed as certified and only has a warranty to 60,000 miles. This is a big deal since certified cars get a 100,000 mile warranty and the reason we did not purchase an extended warranty. We sent multiple emails shortly after the sale asking Hiley Used Cars and our sales person to address and correct this issue, but those requests were repeatedly ignored and went unanswered. This issue is still not resolved. Since then, I have continued to get the runaround. I even called to make a complaint about the lack of communication and professionalism and was told someone would contact me. Once again, I never received a call back. The sensor issue itself may be relatively minor, but that is not the point. This is a 2024 GMC Sierra that we purchased with the understanding that it was a certified used vehicle, and it is still under warranty. A dealership should stand behind the vehicles it sells and make a reasonable effort to take care of its customers. Customers should not have to make repeated phone calls, leave multiple messages, visit the dealership in person, and send multiple unanswered emails just to get warranty service or concerns about their purchase addressed. Another issue was with the financing department. I came in pre approved through my credit union and I specifically said I didn't want my credit run again to avoid another inquiry on my credit report and the finance manager ensured me it would not be run. However, they did run it and I've disputed with the credit bureaus and Hiley will not take it off. It has caused a "ding" on my credit for too many inquiries and 2 of them were from Hiley and GM which I did not agree to. Also the truck was in a previous wreck which was not disclosed. I found this on a carfax report. Based on my experience so far, I cannot recommend Hiley GMC and will be taking my business to Sewell.

Best Honda dealer around. Get an owner's manual A few more…read morethoughts . Bring you own tie- downs.

Michael and Austin were terrific. They were responsive, attentive and helpful when I had questions…read more I really appreciate their level of customer service which helps you understand why they are one of the top Royal Enfield dealers in the U.S. I just wish they had a location somewhere like Frisco. It's a long way to their shop.