I had an excellent experience with Bright Transmission. Ms. Julie provided outstanding customer…read moreservice from beginning to end. She was professional, knowledgeable, patient, and genuinely cared about helping me understand my transmission concerns. She took the time to explain what could be causing the issue, answered all of my questions clearly, and kept me informed throughout the process. I especially appreciated that she didn't just discuss the problem she also provided helpful resources and explained the options available to correct it. That level of honesty, communication, and customer care made me feel confident and respected. It's rare to find someone who goes above and beyond to make sure customers are informed and comfortable with their decisions. I highly recommend Bright Transmission, and I want to sincerely thank Ms. Julie for making my experience such a positive one. Her exceptional service truly stands out.

I had a transmission installed by them and after a few months I started to have a bad vibration, i…read moretook it in and they found the rear mounting bolt was not tighten and had come loose. Avoid them!

I have not had the opportunity to have him service my vehicle yet but I have felt very confident…read moreand having him come out as a mobile mechanic and be able to resolve my issues without having to take it to a garage and leave it for days which is very inconvenient. I find it refreshing when I see someone make a house call.

spent about 600 bucks for carb and fuel pump repairs...repair lasted about 1 day before carb broke…read moredown and flooded out....this guy never returned my call or made ANY attempt do me right...went to freedom auto and got another new fuel pump AND a new carb [apparently old carb was badly damaged form this guy's repair] at a MUCH cheaper rate than this guy....i started asking around and basically got same answer from other people as well as poor reviews online about this guy and his poor work...truck runs good now that a decent mech did the job....this guy is overpriced and does not back up his work....avoid...

Finding a good car repair shop is a lot like trying to find a unicorn in the dark while…read moreblindfolded. However, you can take the blindfold off, turn the lights on, and gaze upon the unicorn that is the masters touch. These guys are the kind of guys that I'd trust watch my newborn baby. Affordable, knowledgeable, and technically competent, are a few words that come to mind when describing TMT. In all seriousness, the best car repair shop in cowtown.

Used The Master's Touch for the first time and was very impressed. The communication was great and…read morework was done in a timely manner. I think this will be my go to for vehicle maintenance in the future. Thank you guys for the great service!!!

This is my third vehicle I've taken to ATW and Terry is "The Man"! He's fixed my BMW and two Ford…read moreF150s. From complete overhauls to Valve body repairs he knows what he's doing and very OCD to get the job done right! Honest and straight shooting mechanic. Hard to find these days. Better than a dealer hands down.

My first week in Fort Worth coming from Houston and the gears on my wife's Durango start slipping…read more One of those newer cars that doesn't have an ATF dipstick on it so i don't even know where to start. I don't have a local guy for anything yet - including transmissions. I took a chance that the few Yelp reviews regarding transmissions were accurate and dropped into this place. Terry pulled a car off of a lift to get mine fixed up while I was waiting. He did all of this while teaching his apprentice how to pull a transmission out of a Buick. Nicest guy in the world, honest about what was wrong, didn't overcharge me, didn't make up stuff that needed to be done. Terry's one of those guys that just knows what he's doing and will bend over backwards to help you out. I got a transmission guy in Fort Worth now.

New ownership and management-- Highly recommend them! They have poured a lot into this place and…read moreyou can tell as soon as you walk in.

Premium service with reasonable prices. Serpentine belt needed to be replaced, called multiple…read moreplaces but this was the only place that gave me a very reasonable price and got it done quickly. This is the second time I've come to them and had such a good experience. They are my go to mechanics in this area.

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.

I checked the reviews after I had dropped off my suv to have the transmission repaired, and the…read morereviews were not good. I was worried, but should not have been. Garry was the guy I turned my car in to, he gave me an estimate, and a time he thought it would take. I picked up my car a week later, on the day he said it would be ready, it runs great, and he gave me the senior discount. Very friendly, and he had suggestions about a different engine problem I was having. He even had done some research on what the problem was and what was needed to fix it. I asked him to do the work, but he said they specialize in transmissions and it would be better if I took it to a mechanic that works on engines. Very friendly, and I think very honest. I will go back, and recommend them.

This is a review that was done way too late, it has been a few years but I constantly steam over…read morehow bad of a scam this place is. I brought my 2000 F150 in for transmission repair back in 2020. It was the original transmission in the truck but it had a bad kick and I knew it needed rebuilt going in. This is when the continued nightmares with my transmission began. They "rebuilt" the transmission in around a week Christmas break and I got my truck back but noticed a slight kick when I got it back when letting off the gas and then back on. So they had me bring it back and they confirmed they noticed the issue. They flushed the transmission fluid and gave it back to me. It did the same thing so he said it was probably the transmission valve body. I took it back and this is a couple months by this time. I got it back couple weeks later and same exact thing. They had my truck, no joke for close to a year. Finally, he couldn't figure it out and told me he would get me a "new" transmission. So I was like great, now I feel like it will be good now. I got my truck back, it is so much worse than even before I originally brought my truck in. They not only made it worse, they slipped the shift cable off my truck so I had to be in 3rd gear on my dash to be in drive. I was livid, they said I brought it like that and it was on me. I'm beyond fed up so I took it to my known local mechanic and confirmed they didn't put it back and I paid him for his time. My transmission would randomly slip and rev up so I videoed it and took it to them. I would drive with them but since it was intermittent at the time it wouldn't do it. At this point I am just fed up. It shifts horrible, it shifts hard and it slips and randomly shoots up to five thousand RPMS when I slowly climb. Shortly after, I was servicing my truck and I had before I brought my truck to them, put a drain plug on my transmission so I could drain it without getting nasty. They had the audacity to steal my transmission pan I custom built and swap it out. So they swapped my good transmission with a trashed one, swapped my transmission pan with one that looked even more used than mine and now doesn't have a drain plug and they told me the reason if shifts hard is bc I had slack in my rear differential. I took it to my mechanic and he said almost every Ford has that amount of slack and that was not the issue. I finally just was done with them after over a year and dealt with the hand these thieves gave to me. $1800 scam. DO NOT do business with these guys or you'll regret it. My truck is a weekend truck and I am just driving it until the transmission blows up which it's getting close. The transmission kicks even harder, slips more often and harder and squeals and screams if I get it in overdrive. Take my review and stay AWAY!!!!!

I've been a customer for years and trust my family's cars to Joe and his team for all of my…read moreautomotive issues. I have had Joe rebuild transmissions, repair air conditioning, inspections, etc. for my Ford, Kia and Nissan with complete satisfaction. Joe and Anna are always polite, friendly and very attentive to my concerns. They have something that is sometimes hard to find these days...a provider/customer caring relationship. I will not take my family's auto safety to anyone else!

DO NOT GO HERE!! Joe has absolutely no idea what he's doing or talking about!! ( unless that's part…read moreof his scam!! ) that part he has down!! Service requested was a transmission rebuild, my partner was a mechanic but had knee surgery and just can't do it. Joe was talking about things that weren't accurate and was extremely rude!

My transmission was having issues and several other places couldn't diagnose the problem. I took it…read moreto Marty and Son's, they found and fixed the problem. I was not only impressed by the professionalism of the owner, I was very impressed with his communication and detailed explanation. I'm not an expert in transmissions and they were able to break down a complex issue into words I could easily digest. Bottom line; great service, on-time, throughly communicated and affordable. Thanks for the great work!

Amazing work, service and communication. They followed through on every aspect of the job. Enjoyed…read morehow educational they were as well.

Great place EVERY time!! Most recently for my 2004 Jeep's ac. Running nice and cold now!read more

This seems to be a really great shop They're very honest and…read morestraight forward and don't try to sell you things or service you don't need. Would highly recommend this shop.