This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Great service, really felt they cared. I went to the wrong location so I called to let them know I…read morewas on my way. They were very understanding and let me come. Even though I've probably had at least 20 MRIs at this point, they made sure I understood what was going to happen and that I was ok. Getting the IV was pretty painless too. This is a great and clean location.

I'm a bit of a wuss when getting bloodwork done and am very prone to passing out especially when…read moresitting upright. I also have very tricky veins and it takes most phlebotomists a couple tries but Jane knew exactly what she was doing. She had amazing bedside manners and got it first try with no pain. I was in and out within 15 minutes. Would definitely recommend.

I ordered some tests and went in to Quest Diagnostics on W Anderson on 6/2/26. it was almost 2…read morehours before my urine and blood samples were taken. A couple of days pass, I thought they would mail me my result but when I didn't receive anything I called customer care and my test result was mailed to me, only to notice that it was stated on the result that the lab spilled my urine sample and couldn't conduct the relevant test. they didn't bother to call to inform me about this. however I had a friend drive me about 8 miles back to the lab again on the 6/8/26 to give another sample. I would expect the lab would be sorry for their negligence in spilling the sample I previously gave and take my sample again without wasting my time, but boy was I wrong! the staff were borderline rude, they told every cock and bull story to avoid doing what's right. I was literally told to go call customer care again and ask customer care to reorder my test or I pay for a new test. after I challenged them, they told me to wait they wanna talk to their supervisor and I was there waiting for over an hour. after more than an hour the staff dealing with me left the lab maybe for her lunch break Im not sure, but on her way out, she told me the other staff would handle my issue. she left and came back about 30mins later I was still waiting, nobody had done anything about my test they botched! it was after almost 2 hours they called me in to give another urine sample. In all the treatment I got was horrible, you don't botch a service to a client due to your own negligence and then they come around a 2nd time to help you fix your mess and you proceed to treat them like shit! that's exactly my experience at Quest diagnostics, 2525 W Anderson.

Terrible customer service. We were told we could walk in. So we did. They said an hour wait. Ok…read morefair. Then at an hour they said they had to take all the other patients with appointments first. That would have been good information. The wait was almost 2 hours.

My experience getting an ultrasound by Abby was wonderful! She was absolutely marvelous. Everyone…read morein this facility was great and they deserve more than 5-Stars. Unfortunately I'm lowering my review to 3-Stars because of the issue I'm going to mention next. I recently had to undergo two exams over the past two weeks, and the staff at the offices were absolutely wonderful--professional, kind, and attentive. However, my issue lies with the phone scheduling experience. During the three or four calls I made to schedule and cancel appointments, I encountered significant difficulty understanding the representatives due to extremely thick accents. I often had to ask them to repeat sentences multiple times just to comprehend basic information. Clear communication is essential, especially when dealing with important medical appointments. Given the substantial costs associated with these tests, I believe the phone staff should have a level of English proficiency that ensures smooth and efficient communication. I hope this is something that can be addressed moving forward.

I requested an appointment online before coming and would be in the area. I was lucky I wasn't…read morefasting so the appointment was easy to get. I arrived early and was taken back within 15 minutes. The lab tech was efficient and not much of talker. No complaints there

Worst quest experience I've ever had. Had an appointment at 9:30 and have been waiting for an hour…read more Can hear the lady talking to the patient in the room as if she were a doctor...current patient has been in the room for over 30 minutes. Blood draws should take 5 min tops. This is ridiculous. Will never come back to this location again.

I went here to get a drug screen for employment. It was on a list of places near me printed out by…read moremy future employer. I am glad I was able to go somewhere close, but I wouldn't go back again. There's something too casual and too run down about the place where you question things. I don't know if they do blood work there, but I would never get my blood taken there. The two people I saw seemed to both be about 19 years old. They were very nice and polite, but just again like me questioning if everyone knows what they're doing. The bathroom door was supposed to be able to close and lock, but a few seconds later I found it hadn't locked and was a few inches open. I could barely get it to stay closed. It's just not one of those regular professional lab places I'm used to where everything seems super hygienic, super clean, super up to date.

My review is for fastest labs in south Austin on packsaddle pass…read more I see now why the lady was so defensive when I asked about when results would be in telling me 24hours like I told you on the phone .and why Elisha knows nothing about anything. He doesn't want to be held to any kind of expectations. wish I could go below zero. When someone is adopted and has had a deep longing to know who they are where they come from and find the family the belong to. That is a deep emotional part of them that you should never be allowed to toy with. I told u why I was buying this for my husband. Sixty years he's wanted to know where he came from. I asked you many questions and you led me to believe that this would tell him things like 23and me advertises . REPETEDLY ASKED U. and u led me to believe that he would know things about himself . WE GET ONE HALF A SHEET OF PAPER THAT HAS ABOT TWENTY NUMBERS ON IT. IT IS COMPLEAT GIBBERISH TO ANYONE EXCEPT SAYS HES Caucasian WHERE IS BLOOD LINE IS FROM. if I could stand in front of your building and tell people who u are I would .but I have a job.i have to make up the 200$ i threw away when I paid your company for trash. U SHOULD BE SHUTDOWN. U SHOULD BE FINED. U SHOULD BE SUED. AND U MAY STILL BE toy with someone's heart like that u could cause a suicide. You certainly caused a horrible Christmas present and made our Christmas very disappointing and very sad. You have no right to hurt people this way I paid $70 than other company's charge,more to ur company for the ability to get me info by Christmas . As it WAS A GIFT. He was so excited like a kid thinking he would know his nationality and things about his genetic markers Instead it says CAUCASION and a bunch of gibberish. I'm reporting you to every agency I can. I'm reviewing you any website I can find. U made misleading assurances to get our 200$i will be sure that everyone knows ur a rip off u are going to loose way more way way way more than $200 dollars I promise u that . U ruined Christmas and broke someone's heart. Proud of yourself?

I saw Dr Binh Ta- he and the staff were so friendly and welcoming. They got my history, took X-rays…read moreand got me into a boot and on my way to healing within an hour. Dr Ta didn't push the most expensive option. He told me his diagnosis and suggested treatment and gave me options. I felt I was in control of my treatment plan. I would recommend SW Austin Foot & Ankle to anyone!

1) I am over 65 and retired. I live on a very fixed income. Like a lot of retirees, my budget is…read morelimited. 2) These podiatrists have been treating me for a severe chronic ankle wound and I have no complaints about their care. My issues began after several weekly visits. I was seeing Dr. Adams at their Dripping Springs office once a week. She is no longer with the group. They also have another office in Oak Hill. The first thing the front desk clerk says when you walk in is "you have a balance of $XX. Can you take care of that today? It's very uncomfortable, as there are usually others in the waiting room. They state loudly that they will not see you if your balance is over $200. I had to skip a couple weeks and start going to the Oak Hill office, where I had never been before. When I walked in and sat down the clerk said, "You have a balance of $195. Can you take care of this today. I told her I could pay $100. People were in the waiting room. It was embarrassing. When I saw the doctor, I told her I couldn't afford to be seen every week. We agreed that I would start coming every 2 weeks to lower my costs. When I checked out, the same clerk pressured me to pay the full amount plus $56 for that day's visit. I told her $100 was all I HAD at that time. She said if I didn't pay the full amount before my next appointment or they "couldn't" see me. Again, embarrassing! Also, just for the record, I have only received one statement from SWF&A, which I ignored, because it was dated several weeks in the past, I had already paid part of it, and I knew I'd be in their office in the next few days. I was paying my full balance every week, until it suddenly went up. After Dr. Adams left I couldn't get in for a couple weeks. I have never received an explanation of benefits of any kind so I really have no idea what procedures are being done and what the actual charges afor those procedures. I'm not going back. I don't think any of these doctors were going hungry because I couldn't pay $95 for a week or so. I'm not going through that every time I have a visit. It's upsetting and demeaning. This practice appears to be much more concerned with money than with my health. And people wonder why we need healthcare reform?

My health provider uses Lab Corp and I went here for a urine test. It was fast and friendly but had…read moremultiple computer issues causing delay. I had no other option per my heath provider. It's tucked away by the pharmacy.

The very worst experience I have ever had. I didn't get the woman's name, she wasn't wearing a name…read morebadge. She had an attitude the second I walked in. Wouldn't take my lab paperwork and then got mad when I said you haven't done anything I needed. She took blood from the arm I asked her not to, she had to redo the bloodwork because she didn't bother reading the paperwork, took her FOREVER to process the sample bottles I needed. She has nothing to put a huge amount of sample bottles and I had to walk out with a toilet hat and stool sample bottles piled in my arms. I get the email my results are ready, days I have to do them ALL OVER because the 5 vials of blood she collected wasn't a sufficient specimen. This woman should not be working with the general public or in any type of healthcare setting. I'm making an appointment to go back and tell her exactly how I feel and I am in the middle of reporting her. I'm goin to do everything I can to get her fired.

Solis Mammography is AMAZING. I've been a patient for three years and enjoyed the wonderful…read morefacilities and every interaction with the staff. Three years following breast cancer surgery, my incision site is still tender and painful. Every technician has been made aware of this condition and of my severe lower back pain, which makes it difficult to stand up straight. They take these conditions seriously and do everything possible to make my imaging experience as comfortable as possible. The waiting room is comfortable and relaxing. Wait time is minimal. The facility is spotless. The use of 3D technology and updated equipment makes this practice state-of-the-art. During 74 years of having annual mammograms, I've used countless imaging facilities. None compares with Solis Mammography. Thank you, Solis, and your staff, for consistently delivering quality care.

I have been working with solace for a few years now. Their staff is very professional with great…read morebedside manner. They put you at ease and answer your questions. I really appreciate the level of service they provide.

Sprout chiropractic was a lifesaver for our senior dog, helping his last year be more comfortable,…read morewith better movement and mobility, and they were so friendly and caring with him.

Can't speak highly enough of Dr. Morgan. She's worked with both of my babies (starting at 6 weeks)…read moreand we've had a phenomenal experience. I love the fact that I can even text her questions after our appointment and she's quick to respond with helpful information. I recently started seeing her for my own treatments and I really appreciate how she tailors each session to my specific needs, not just a routine "cracking" like some other chiropractic places.

My father recently had his defibrillator battery replaced at this hospital. We've spent a lot of…read moretime here over the past 16 years. They've made improvements to parking and the rooms, but the café and food options still need some work. The check-in process for day procedures could also use improvement. It seems they are updating the lobby area as well. The staff is attentive and does their best, and I had a great experience with the ER staff during my last visit. However, the follow-up care after the ER visit could be better. Overall, this hospital is one of the better options in the Austin area. After reading others' reviews and their experiences, I've realized that many of the issues are common across hospitals in the US medical system, not just this one. I am glad we have the doctors of St David's South on my father's medical team. They have given us 16 and counting bonus years.

My mother was brought to the ER after suffering from severe diarrhea for two weeks. At the time of…read moreadmission, she was extremely weak and unable to retain any liquids. Despite her visible dehydration and the difficulty staff had establishing an IV, she remained in the ER for approximately four hours without receiving any IV fluids. Before being discharged, she suffered a physical setback, yet she was still sent home. The following day, we were notified that she tested positive for C. diff. It is deeply concerning that a patient in her condition, with what turned out to be a serious infection, was brushed off and discharged while still thirsty and weak. We now have to wait several days to see her primary care physician for follow-up care that should have been initiated or supported by the emergency team. I am disappointed by the lack of effort and the dismissive attitude we encountered during this visit. I would appreciate a review of her case and an explanation as to why standard interventions, such as administering saline fluids, were not provided given her symptoms. We can do better for all patients.