This imaging center is very clean and the staff is super friendly. I was surprised that I didn't…read morehave to wait long at all and the got me back so quickly. I had an Arthrogram and MRI on my shoulder and the doctor that did the arthrogram was very nice and very skilled. I was glad that it was so quick and easy.

It takes weeks to get an appointment, and then the day before, they left a text message and gave me…read more2.5 hours to let me know they were cancelling my appointment because of not having the right paperwork. I called twice and left messages after sitting on the phone for several minutes. I also called my dr. who said they had sent it over that morning. Longhorn went ahead and cancelled my appt, anyway.

I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

The staff at this facility always make me feel welcome and cared for. I have NPH which requires…read morebeing monitored carefully and often. Touchstone south Austin location gets the highest ratings from me!!

Receptionist was a little unwelcoming. As a front office person, I know how important first…read moreimpressions are. The person running the scan was friendly and helpful. She cared about my wellbeing during the scan. I think that in the initial phone call, it would be nice for them to let one know what kind of clothing to wear (no metal buttons/zippers etc) so that it would not interfere with the scan. Overall, it was a quick and easy process.

Every visit to ARA Southwood has been great. They are on the ball, usually very little wait time…read more They go out of their way to be kind, and professional. And they let me know exactly what they were doing, what I would 'hear' and feel (I had an MRI for 3 spots) ... If I'm ever forced to work for a living again, I would love to work at this office. They are serene, thorough, and haven't hurt me once!

Never ever ever ever will I choose to do business with ARA again. I had an appointment, they sent…read moreme a bill ahead of time to pay my copay, I paid it, and ended up having to cancel. How hard is it to get refunded? Apparently impossible. The best advice I can give is go elsewhere if you can, and most importantly- NEVER pay a bill ahead of time. Everyone you call is out of the country, the audio between parties is delayed 1 second, so people keep talking over each other. Most people are short with you, hard to understand, and zero empathy. 99% of them have a monotone voice and do not give a crap what your issue is. 1 very friendly person helped me, I think her name was Margaret; sadly the info she gave me was not helpful. You'd think if I was having an issue getting reimbursed, I should call the BILLING dept right? No, they have no record of a payment I made on a BILL. Another person tells me I have to wait 30 business days for the credit card transaction to be processed, they even claimed to put a note in my account, and now magically nobody sees that note. As of today, it has been 44 days that I have been trying to get reimbursed for this payment. They are now "escalating the issue", which, guess what, "will take 4-5 days to process". "thanks for calling, have a nice day". This company is either trying to make life as difficult as possible for people in hopes that people will give up, or they are a classic case of the left hand having no idea what the right hand is doing. They send you back and forth saying they are not seeing the information, or it's someone else's problem, only to be given a new piece of info, but I need to call this dept, and the next dept says that information is not right. It's absolute insanity. Never again. I am actually shocked how bad ARA's customer service and billing is.

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Great service, really felt they cared. I went to the wrong location so I called to let them know I…read morewas on my way. They were very understanding and let me come. Even though I've probably had at least 20 MRIs at this point, they made sure I understood what was going to happen and that I was ok. Getting the IV was pretty painless too. This is a great and clean location.

By far the best experience I've ever had getting imaging done. Very professional when they called…read moreto schedule. Took the time to explain everything to me and what to expect. When I arrived staff was very pleasant and helpful. Radiologist was very thorough yet efficient. Techs were kind and very patient. I wish I knew about this place before. Would recommend to anyone needing imaging.

This is the worst imaging place I've had the misfortune of encountering. They had me told wrong…read morearrival time. They then took someone who arrived later than me for an MRI when I was ahead of the queue. Never bothered to explain why I was being kept in the waiting room for TWO hours. Finally walked out and they did not bother to apologize or explain their actions. Can't help but wonder if the person who came later but taken first was of the right color persuasion. There does not seem to be another explanation for them being so blasé. My business is going to ARA next. They have always been efficient and polite in processing patients. Preferred imaging has no justification in being in business.

Central Park Imaging is how health care services should be. A human being actually answered the…read morephone, was polite, and clearly wanted to earn our business. They treated me like a person (not a faceless #). Go CPI Team!!! If you take your imaging biz elsewhere, you are making a mistake :)

Love this place!!! Prices are very affordable, everyone is so friendly and made me feel very…read morecomfortable during my visit. The quality of care is amazing. I will be going here for any future imaging I might need, and I would recommend to all!!

I came in for my first DEXA scan experience, and it was a positive one. I was in and out in about…read more15 minutes, and appreciated that they talked to me about what to expect without trying to sell me too much on future sessions or anything. I got the results within a couple hours, and plan to maybe make this an annual thing that I do for tracking my fitness goals.

Went in for my second dexa scan. Loved working with Otho as the tech. He took the time to make sure…read morei was aligned properly for a great scan. Will be back!

DO NOT RECOMMEND! Came to this location for MRI (3 body…read moreparts) i was in there for 2HOURS! Just for them to come tell me i have to come back another day for another part, because " my time ran out"! As if it was my fault they were training a new employee! Out of everyone they know how uncomfortable an MRI machine is. Today, i came back to my appointment, and in fairness i was 11 min late. They didn't allow me in because my time slot was only booked for 30 min... Acted like nothing they can do, as if they are not wasting my morning because this should've been done in one session! WILL NOT BE COMING BACK TO THIS UNPROFESSIONAL FACILITY!

Each interaction from the initial contact phone call I had with this office was professional and…read moreaccommodating but above all friendly, never rushed. that says alot about Patient care. The nuclear technician Brian who administered my test was so kind and explained the procedure to me step by step which was so helpful and made me feel less anxious. The radiologist, Dr.Patel, who began the test was also very nice and diligent in her approach and I barely felt the injection. I would return here in a heartbeat.

Free pregnant test great service they are Christian they believe and a baby is a gift from God what…read moreis true , they had programs for 1st time mom , I'm very happy that places like this are available for low income people,

BEWARE: they will try to preach Christianity to you for about 45 minutes before they even screen…read moreyou (which takes about 2 minutes, you even do it yourself). They are extremely sexist!!! If a male tries to make an appointment, they will only allow them to come if their partner has been there within the last month. If you are denying to screen someone for stds, you are the epitome of the healthcare problem in America. Jesus loving freaks, they will also try to give you ten bibles before you leave and make you pray with them. Hahahaha