Was pleasantly surprised with my experience at CPL -- the lady at the front was very nice and…read moredirected me to the check in area. Didn't take more than 10 mins after that to be seen and get my blood drawn. The nurse who drew my blood was also very nice. Something I noticed is the needle they used was a lower gauge (bigger needle) than what I'm used to; it was a little painful while waiting for my blood to drain and left a good sized bruise on my inner arm afterward, but otherwise my experience here was good! Plenty of parking right out front in the shopping area as well.

I went to CPL on Brodie Lane to get some blood work done…read more I parked in the parking lot and then walked in. I didn't have an appointment but luckily they take walk-ins. I spoke with the person working at the front desk and she told me to sign in. They would call me when they needed my information. So I signed in on the tablet and took a seat. After about 5 minutes the person working at the front desk called me up. She took my insurance and Drivers license and made copies of them and then returned them to me. After that I sat down and waited. I waited for about 10 minutes and then a woman called me back. She did an excellent job getting my blood. I didn't feel the needle at all and felt comfortable because she talked with me throughout the process which made it go really fast. Overall it was a good experience. Plenty of parking, very friendly service, and an excellent phlebotomist.

I have had mixed results with getting bloodwork in the past so I always go into it a bit on edge…read more Yong Ki did a great job & was very fast with my blood draw. Very quick experience in and out overall

I ordered some tests and went in to Quest Diagnostics on W Anderson on 6/2/26. it was almost 2…read morehours before my urine and blood samples were taken. A couple of days pass, I thought they would mail me my result but when I didn't receive anything I called customer care and my test result was mailed to me, only to notice that it was stated on the result that the lab spilled my urine sample and couldn't conduct the relevant test. they didn't bother to call to inform me about this. however I had a friend drive me about 8 miles back to the lab again on the 6/8/26 to give another sample. I would expect the lab would be sorry for their negligence in spilling the sample I previously gave and take my sample again without wasting my time, but boy was I wrong! the staff were borderline rude, they told every cock and bull story to avoid doing what's right. I was literally told to go call customer care again and ask customer care to reorder my test or I pay for a new test. after I challenged them, they told me to wait they wanna talk to their supervisor and I was there waiting for over an hour. after more than an hour the staff dealing with me left the lab maybe for her lunch break Im not sure, but on her way out, she told me the other staff would handle my issue. she left and came back about 30mins later I was still waiting, nobody had done anything about my test they botched! it was after almost 2 hours they called me in to give another urine sample. In all the treatment I got was horrible, you don't botch a service to a client due to your own negligence and then they come around a 2nd time to help you fix your mess and you proceed to treat them like shit! that's exactly my experience at Quest diagnostics, 2525 W Anderson.

I have been using this CPL location for several years, twice a year. Always receive great, kind…read moreservice and the technicians are excellent. They never bruise me. They are always well staffed and only once when the waiting area was packed as I watched it fill up very quickly, I had approx. a 20-minute wait. Everyone seemed to have the same scheduling needs, and they were handled well.

The sloooooowest of all locations avoid this one and go to Brodie lane instead! They move like…read moreturtles. Brodie lane 5 mins away has a fast and efficient team.

I really liked everything--the fact that I could get seen on a walk-in basis, the registration…read moresystem, and the doctor who drew my blood (it was completely painless; I usually get bruises). That cheerful elderly lady with gray hair was especially great !!! 2025 W Ben White Blvd Austin, TX 78704

Went here twice…read more Theres a gray hair lady who hates life and therefore wants everyone to be miserable. Waited 90 minutes for my blood to be drawn. Every 30 mins or so the gray hair lady would come out to the waiting room and go on a long spiel on how she'll stop taking patients soon, so most of us need to go home. It felt like she didn't want to do her job and was just trying to waste time instead of seeing patients. I was the last patient apparently and the entire time, the phlebotomist complained about how she didn't want to be there and she was notified on Wednesday that she had to work that Saturday. I've never met a more miserable person. Will go to a different lab next time

I went here to get a drug screen for employment. It was on a list of places near me printed out by…read moremy future employer. I am glad I was able to go somewhere close, but I wouldn't go back again. There's something too casual and too run down about the place where you question things. I don't know if they do blood work there, but I would never get my blood taken there. The two people I saw seemed to both be about 19 years old. They were very nice and polite, but just again like me questioning if everyone knows what they're doing. The bathroom door was supposed to be able to close and lock, but a few seconds later I found it hadn't locked and was a few inches open. I could barely get it to stay closed. It's just not one of those regular professional lab places I'm used to where everything seems super hygienic, super clean, super up to date.

My review is for fastest labs in south Austin on packsaddle pass…read more I see now why the lady was so defensive when I asked about when results would be in telling me 24hours like I told you on the phone .and why Elisha knows nothing about anything. He doesn't want to be held to any kind of expectations. wish I could go below zero. When someone is adopted and has had a deep longing to know who they are where they come from and find the family the belong to. That is a deep emotional part of them that you should never be allowed to toy with. I told u why I was buying this for my husband. Sixty years he's wanted to know where he came from. I asked you many questions and you led me to believe that this would tell him things like 23and me advertises . REPETEDLY ASKED U. and u led me to believe that he would know things about himself . WE GET ONE HALF A SHEET OF PAPER THAT HAS ABOT TWENTY NUMBERS ON IT. IT IS COMPLEAT GIBBERISH TO ANYONE EXCEPT SAYS HES Caucasian WHERE IS BLOOD LINE IS FROM. if I could stand in front of your building and tell people who u are I would .but I have a job.i have to make up the 200$ i threw away when I paid your company for trash. U SHOULD BE SHUTDOWN. U SHOULD BE FINED. U SHOULD BE SUED. AND U MAY STILL BE toy with someone's heart like that u could cause a suicide. You certainly caused a horrible Christmas present and made our Christmas very disappointing and very sad. You have no right to hurt people this way I paid $70 than other company's charge,more to ur company for the ability to get me info by Christmas . As it WAS A GIFT. He was so excited like a kid thinking he would know his nationality and things about his genetic markers Instead it says CAUCASION and a bunch of gibberish. I'm reporting you to every agency I can. I'm reviewing you any website I can find. U made misleading assurances to get our 200$i will be sure that everyone knows ur a rip off u are going to loose way more way way way more than $200 dollars I promise u that . U ruined Christmas and broke someone's heart. Proud of yourself?

Went in for a drug test, it's chill, fast and they seem to have some good deals for other stuff…read moretoo . The place was clean too .

Great place to get a rapid test for travel - $89- and Raul was very helpful. Much appreciated.read more

go here for my blood tests. walk ins accepted and there's always a wait, but not excruciatingly…read morelong. the blood tech person always does a good job and she's fast and doesn't hurt me.

Horrendous system, inefficient, slow. Not well staffed and existing staff don't take you in order…read moreof when you checked in. Even though everything was done including my paperwork & insurance steps, I literally saw five others who came in /checked in/ did paper work after me be called before me. Deeply frustrating. And during a Sat rush they had not enough people in the back to draw blood compounding wait times. This place is the pits and the people have no empathy either. Zero stars.

I've been a patient of Dr. Honles for almost 10 years, which is why this experience was so shocking…read moreand upsetting. At my most recent visit, I attempted to discuss a recent ER visit, and before I could even explain, I was told to "shhh" and informed she "didn't have time for a conversation." I was rushed out of the appointment and dismissed entirely. I left in tears. I understand practices are busy. I understand scheduling constraints. But demeaning a patient, refusing to discuss relevant medical history, and rushing someone out after almost a decade-long relationship is unacceptable This is not a one-off. This is the third time I've been rushed and treated dismissively, including during a prior telehealth visit. Historically, this doctor was thorough and took time with patients, which makes the sudden change in behavior even more concerning. The medical assistant mentioned they have new management. If you're looking for a provider who listens, shows basic respect, and doesn't make you feel like "cattle," this is no longer that place. I'm actively seeking a new PCP and would not recommend this provider based on my recent experiences.

They do not answer their phones ever. It's completely unacceptable. Getting any kind of contact in…read morea reasonable amount of time is impossible