I ordered the Oreo Galaxy Crème, I had a feeling it would be sweet and it was - it felt like I was drinking a dessert! While it was quite sweet, it was really good but I couldn't drink a whole one myself. It is a bit on the heavier side for a drink due to the cream part, so I would say to get this if you basically are looking for a drinkable dessert. The servers were really friendly and even though I didn't stay inside, it seemed like a good place to sit and chat while enjoying your drink. They did have a claw machine at one point, but I am writing this review quite a while after I visited so it may be gone. I would recommend to visit, and I want to try some of their slush drinks next time! read more

TRU TEA 初茶 - Oreo Galaxy Crème - Bubble Tea Near Me - Richmond Hill, Ontario

Sakura coconut slush was great. It had a mix of different textures from the slush, oreos, Sakura jelly & water chestnut popping boba. The taste was also fantastic with rich coconut. Peach Oolong with mozzarella foam was bad at 30% sugar. This is partly my fault for the sugar level but they should recommend a minimum of 70% sugar. While there was some peach fragrance it wasn't strong & there was almost no peach taste at all with the Oolong overpowering it. The foam had a nice texture & salty-sweet flavour but needed a sweeter drink to contrast with. read more

TRU TEA 初茶 - Bubble Tea Near Me - Richmond Hill, Ontario

TRU tea has some of the most aesthetic & dessert-like flavour bbt combos that I've seen! I opted for a classic - mango passionfruit but totally wish I tried one of their snow cap drinks. The flavour is very concentrated, sweet (even at the less sugar level), but not artificial tasting. Interested in trying their roasted milk tea next time that I've heard great reviews about :) Service is average, but I do like the comfy velvet couches inside. read more

TRU TEA 初茶 - Mango passion fruit tea - Bubble Tea Near Me - Richmond Hill, Ontario

Introducing some new flavors and summer drinks from Tru Tea! They'll be doing a summer BOGO on these beverages from now till June 19th, so this is the best time to try it out! SUPER KIWI SHAKE: This is made with real kiwi fruit that you can truly taste and feel (like no kidding, not throat tickles, which is uncomfortable but affirmative proof!) Though I got this at their regular sweetness level, it was actually perfect - tasting like golden kiwi almost. I love the addition of the lemon slices which added a touch of brightness and made the drink super aesthetic (4.3 out of 5.0 stars, I love the taste, I just can't drink it because of my throat tingle). OSMANTHUS COCONUT: If you're looking for a more unique and topical beverage, this is the one! It's very smooth to drink thanks to the coconut milk but then you get a contrast in texture from the osmanthus jelly which had a good chew to it. I'm not usually a huge coconut fan, but maybe it's growing on me 'cause I quite liked this. Again, this was ordered at their regular sugar levels and though trending on the sweeter side, it actually worked perfectly (4.9 out of 5.0 stars) PREMIUM GRAPEFRUIT SHAKE: Another refreshing option for you! It is very strong in grapefruit notes without being bitter. The regular sweetness level was actually perfect. Again, great use of fruit slices to make an aesthetic drink! (5.0 out of 5.0 stars) read more

TRU TEA 初茶 - Super Kiwi Shake, Osmanthus Coconut, and Premium Grapefruit Shake. - Bubble Tea Near Me - Richmond Hill, Ontario

Parking is limited because it's in one of the busier plazas on hwy 7, but it's super cute and has a claw machine inside! The drinks are priced a little higher than other places and the variety is not too bad. The mango tea is delicious and probably the best thing we ordered. The milk tea slush isn't bad, good flavor. It's a good alternative to the other bbt shops around read more

TRU TEA 初茶 - Bubble Tea Near Me - Richmond Hill, Ontario

I find their roasted milk tea to be better than most bubble tea stores. My go-to is usually their double roasted milk tea with barley. I find their normal sugar level is quite sweet so you may want to consider less sweet if you're getting toppings. I wish they do 50% sugar level as I find that to be the sweet spot. I tried their Tru Coffee Boba which is milk tea w/ fresh tapioca and coffee jelly, currently a promo ($4.99 for Large). I was really excited to give their coffee jelly a try and it did not disappoint. Really great combination even though I'm not big on tapioca. I opted in to 70% sweet level, regular ice and found it a bit too sweet for me (probably bc of the tapioca). Their drinks are a bit more pricier but the flavour is definitely there so it's worth the extra cost. The staff are quite friendly as well so definitely go check out their location. read more

TRU TEA 初茶 - Tru Coffee Boba: milk tea w/ fresh tapioca and coffee jelly ($4.99 L) - Bubble Tea Near Me - Richmond Hill, Ontario

I only come to tru tea for one drink because once I find something good, it's hard to explore other drinks but it's not a bad thing LOL. I order the créme de la créme and this drink is a dessert in a cup!! The cream part tastes like a cake icing/cream. I know it sounds filling or maybe even too much but it's GOOD! The mixture between the sweet cream and milk tea go so well together. I would say this drink it's a heavier drink so it's not as "refreshing" as just a milk tea or even fruit Tea but as like a dessert, highly recommend! read more

TRU TEA 初茶 - Regular size créme de la créme - Bubble Tea Near Me - Richmond Hill, Ontario

Finally got to try TRU tea Loved both flavours equally it was so refreshing despite the low sugar level we got! They have a variety of flavours from milk tea, slush, fruit tea and desserts! read more

TRU TEA 初茶 - Left - Icy Strawberry Yakult Right - Lychee Dragon Fruit Miracle - Bubble Tea Near Me - Richmond Hill, Ontario

The packaging of TRU tea is what caught my eye on Instagram so I decided to put aside my regular chatime and see what the hype was about. I ordered the Taro and Taro with taro tapioca. I love taro boba in general so when I saw three taros in the name of this drink I was like say no more. Unlike other taro milk teas that I've gotten in the past, I can't customize the sugar level only the ice level. The wait was quite long, about 15 to 20 mins and there were only 2 people in front of me. When I got my drink I was initially disappointed cause it did not have any hint of purple at all! I thought I got the wrong drink at first but nope it was the right one. I took the first sip and couldn't taste taro at all. I can tell that the tapioca was taro but it was super mild. The rest of the drink just tastes like a creamy milk. Very good milk but not taro in anyway. I really really wanted to like it but it wasn't what I expected at all given the name of the drink. I would say that if you're a taro fan then skip the Taro and Taro and try some other drink. Other than that, I did see other cool interesting flavors on the menu so I'll be back to try those. read more

TRU TEA 初茶 - Taro and Taro - Bubble Tea Near Me - Richmond Hill, Ontario

Edit: I won't be visiting this location ever again. I've been a loyal patron, I've redeemed over 8 cups of drinks and still have over 5 cups to redeem. I am EXTREMELY disappointed with the service I JUST received. I can put up with your drinks not being as tasty as before. I can put up with your drinks being watered down, but I CANNOT AND WILL NOT put up with bad customer service and the willingness to accommodate and customize drinks for patrons. I'm not a once in a blue moon patron, I'm someone that visits regularly. I'm someone that people come to ME and ask me for advice and suggestions on what to get at what bbt shop. And from now on, I am boycotting you like I did with The Alley. Unacceptable service. I've never had an issue with ordering my lychee dragon fruit without that slice of lime. But TODAY. I was told that it's NOT an option. That they CANNOT and will not customize that drink for me. That's POOR CUSTOMER SERVICE. Don't tell me that two slices of lime will make my drink a completely different drink. RIDICULOUS ________________________________ 4.25 stars - there were two reasons why I deducted 0.75 stars: 1) Parking at this plaza during lunch/dinner time is a pain - people, it's ONE WAY and turning on your emergency vehicle lights doesn't mean you're waiting for parking spots on your left AND on your right. LEARN HOW TO DRIVE. 2) once they get backlogged in the store, the wait is forever. MINUS those two minor set backs, their drinks (in Markham/Richmond Hill is pretty much the best - today is Nov 4th. I haven't come across any others that tasted this good in the area. Their milk teas are smooth, silky, and milky (and I'm not even a fan of milky stuff at all)! My favorite milk tea here is their Fresh Taro Tru Tea (with sweet purple rice) - I'm very particular when it comes to taro milk tea - i'll order it once from every store, and then stop ordering it - i find that most places...make it very nasty (watery, tastes like powder, and way too sweet even without sugar). Like Yang Teashop and Coco, it's made with fresh taro mash & sweet purple rice!! But the thing that made us fall in love was their fruit teas! My favourite one is their mango green tea - bits of mango (yes, real mango) with a couple slices of thinly sliced lime mixed with green tea. Even if you leave it overnight in the fridge, it still tastes as amazing as when it was just made! read more

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A great addition to the plaza! I was a bit skeptical of the pricing of some of the drinks (as it is on the higher end), but the taste and quality of their drinks definitely made it worth. I have been here a couple times, and my favourite drink is their original Tru Milk Tea ($5.2 L with no toppings) - it is silky, smooth and has a strong tea taste. I also enjoyed their Lychee Dragon Fruit Miracle. They also have a unique feature - trupioca. They made a comparison of their trupicoa and normal tapioca in which trupicoa is healthier due to significantly less calories intake. If you're a fan of BBT, I definitely say Tru is worth a try! read more

If you like your milk tea with NO sugar, look elsewhere as they use condensed milk with loads of sugar! I asked for no sugar and after one sip, I could feel my blood sugar go through the roof! The staff should be trained better. If someone asks for no sugar, it shouldn't take a genius to figure out that the person doesn't want sugar, whether it's from additional syrup or from any other ingredients used, in this case the condensed milk. Why not give a simple warning letting customers know when ordering that the milk tea is pre-mixed with sweetened condensed milk? After I got my drink and questioned them on why it's so sweet, their response was that they have to add the sweetened milk or it would taste too bitter and affect the flavour. Some people like their tea bitter! What about people who are diabetic and can't take sugar? Why don't you let the customers decide how they want their milk tea made? I don't recall McDonalds forcing people to get pickles on their Big Macs because clearly it makes the burger taste better, ugh, except for the people that don't like pickles... For a place that offers healthier low-calorie versions of tapioca, can't imagine why they don't have sugar-free or sugar-reduced alternatives for their milk tea. At least have an option to use cream or even regular milk (although that has some natural sugar, way less than the sludge that comes from a can). Hope they can make this change as the roasted tea flavour itself was quite good. read more

TRU TEA 初茶 - Double roasted milk tea with NO sugar, ugh, except for the loads of sugar in the condensed milk they use. Way too sweet for my taste! - Bubble Tea Near Me - Richmond Hill, Ontario

First time trying this bubble tea shop in Richmond Hill. The shop itself is cute with modern decor and fairly big in comparison to other shops (can easily fit 30 people). We ordered the taro & taro drink (around $7), which comes with taro tapioca. It's only available in regular size and you can't adjust the sugar level. We waited around 15 minutes to get our drink, which seemed pretty long, and were kind of disappointed with the taste. It pretty much tastes like whole milk with taro tapioca. There wasn't a lot of fresh taro, unlike other shops that carry fresh taro bubble tea. The taro tapioca was pretty good - chewy and tasted like real taro. But it wasn't enough to get us to come back and order this drink :( We haven't tried their other fruity drinks, so we're hopeful those are better! read more

TRU TEA 初茶 - Taro & taro drink - Bubble Tea Near Me - Richmond Hill, Ontario

With so many foreign bubble tea brands entering the market, is difficult to find one that started domestically. Look no further, TRU Tea is your answer. The Deluxe Purple Yam was filled with a variety of ingredients; including purple yam, cheese foam and of course tapioca. Surprising, the assortment of ingredients worked very well together. Deluxe Purple Yam ($6.75) @TruBubbleTeaTO Price Range: $4.50 - $6.95 IG: #The_Yum_Report read more

TRU TEA 初茶 - Interior - Bubble Tea Near Me - Richmond Hill, Ontario

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Wow! The fruit tea here are so refreshing! I got their special lychee dragon fruit tea and on the first sip it blew my mind! The chunks of fruit in the drink just make the drink that much better! Come check this place out! They have great tasting fruit teas! read more

TRU TEA 初茶 - Lychee dragon fruit tea - Bubble Tea Near Me - Richmond Hill, Ontario

Came here to grab some dessert and enjoyed this matcha treat very much. They also have some great slices of cake. read more

TRU TEA 初茶 - Bubble Tea Near Me - Richmond Hill, Ontario

I finally got to stop by to try Tru tea after hearing about it from my friends. I came at around 12:15 noon on a Saturday and there were already a few people waiting for their drinks and only one worker. The menu looked super interesting with non traditional boba items such as their new cookie butter drinks. I do have a milk allergy so I was sad to see that there were no options for substitutes such as oat milk. I ended up ordering the strawberry peach fusion, which only comes in a large. As usual, I got 70% sugar and less ice with tapioca. The drink itself is quite expensive given that I couldn't get regular and the tapioca was extra. I ended up waiting for around 10 minutes for the drink to be done. The interior is very cute with lots to look at so the wait was pleasant. The drink was super refreshing with huge chunks of peaches inside and getting less sugar was the right call. I can tell that high quality ingredients were used. I'll definitely be back more often once they include milk substitute options so I can try their milk teas. read more

TRU TEA 初茶 - Strawberry peach fusion with tapioca - Bubble Tea Near Me - Richmond Hill, Ontario

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Having heard about Tru Tea by several foodie friends, I was extremely excited to check out their innovative drinks and witness its hype in the GTA. I tried the Cookies and Cream drink (right side of the pic). Tastewise, the drink did not disappoint; the brown sugar tapioca was soft and chewy which paired surprisingly well with the crushed cookie pieces. That being said, the wait for these drinks were ridiculously long. I waited around 15 minutes for these two drinks even though there were only 2 orders in front of the queue. Moreover, I had really wanted to take photos of the drinks but the cups they gave on that day didn't have to logo :( read more

TRU TEA 初茶 - Bubble Tea Near Me - Richmond Hill, Ontario

I wanted to try their double roasted milk tea as I'm not sure I've seen that anywhere else. Unfortunately the girl gave me their regular milk tea in error! So we called and she offered a free drink for next time. The double roasted is really interesting. At first it tastes like the Chatime normal roasted but then comes a second surge of tea flavour! Can't wait to get this again. read more

TRU TEA 初茶 - Double roasted bubble tea - Bubble Tea Near Me - Richmond Hill, Ontario

Love love this new boba place, I love the tru tapioca, it's remind me of crystal boba from ding tea (in us and Asia). I've been trying to find a place has tapioca like that in Toronto, and they have so many choice to choose from! It was basic at all, I have tried fruit tea the kiwi and the dragonfruit one, and mango coco pudding one! The kiwi and mango were pretty good! Can't wait to try the rest of the menu!! read more

TRU TEA 初茶 - Dragonfruit lychee - Bubble Tea Near Me - Richmond Hill, Ontario

I have high hope for their bbt since I have seen so many post about this place. In fact, I am really disappointed. I came on a weekday around noon time. Their tapioca was undercooked and hard in the center. You can see from the photo that the color of the tapioca was solid white in the center. The tea was average. I have ordered OSMANTHUS FLOWER OOLONG with cheese foam. I paid for cheese foam but they forgot to add it. The packaging was below expectation without their logo looks like a no name brand bbt. read more

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Happened to be in the plaza and noticed this really cool and modern looking bubble tea store. Came in 15 minutes after opening (~12:15pm) and the interior was very spacious, tons of seating and had really delicious looking drinks. Tried to order the silk oolong that was heavily advertised around the store and was told it is not available, will be available in January...? That's a month from now.. why is it on the regular/permanent menu and on ads everywhere? Proceeded to order a bunch of other drinks.. was told the Tru Tea was not ready and would not be for another 10 minutes. Wanted tapioca and was told it would not be ready for another 20 minutes.. ended up ordering the double roasted oolong milk tea, added fresh taro in one drink (extra $1.50) and taro tapioca in another (extra $1).. two drinks came to be almost $16.. daylight robbery. There was so little taro tapioca in my drink it was embarassing. The drink itself was decent... fragrant tea taste and nice high quality plastic cups with the new sturdy lids. The staff there just couldn't be bothered.. I do not see this place sticking around for long. Why open your store at noon when you don't have half the menu available? read more

No taro at all in the "fresh taro tru tea" very impressive. I came to other tru tea before, but never experienced such irresponsible service

My wife and I always buy bubble tea here after having food in this plazas. I strongly recommend the fruit tea here, the taste is really special ! read more

TRU TEA 初茶 - I really love the fruit tea here. The taste is very special! - Bubble Tea Near Me - Richmond Hill, Ontario

Tru Tea was another one of those bubble tea shops made for the aesthetics. The cup was nice however the order sticker was over the "art" of the cup. Despite the appetizing look of the drink, the bubble tea in reality was mediocre and not worth the price of the drink. read more

went in after seeing the pictures of their drinks posted all over the doors and exterior of the store. we ordered the 'fresh taro tru tea w/ sweet purple rice' and the 'strawberry peach fusion'. both drinks were good, but nothing spectacular, especially considering the high price compared to other bubble tea stores around the area. would not go out of my way to visit again, but wouldn't mind if i was passing by once in a while. read more

TRU TEA 初茶 - left -- strawberry peach fusion right -- fresh taro tru tea w/ sweet potato rice - Bubble Tea Near Me - Richmond Hill, Ontario

Went to the store while waiting for hotpot place near by. Tru tea makes such different and interesting drinks. I'm so impressed with their purple yam series omg! I can't get enough! Hope there will be more stores near by me :) read more

I like their creativity. But their price point is definitely high. I think if I chose another drink, maybe I'll enjoy it more. I ordered the kiwi/citrus drink with tapioca and it was a little sugary. It was mediocre. If I go back I'll probably try one of their creative teas. read more

We bought two milk tea and one taro milk but taste just was not good. Tapioca too soft and no taste, also free for this month so just a little not too much. So far, very hard to survive in this area if the taste like this. read more

The bubble tea I ordered there "delux purple yam" has no flavour. It was bland and creamy. No tea flavour. Pricey and smaller size than usual bubble teas in the area. The selection of bubbles teas are not that vast. The people working there are very nice. read more

I really love the Oreo galaxy cream. It's the best bubble tea I have ever tasted. Recommend it!

The drinks I've tried so far were pretty decent and would've given a substantially higher rating. However, the lady there has one of the worst customer service ever. Doesn't greet nor smile. I did not feel comfortable nor welcomed. I'd rather order via UberEats instead of seeing her. Love the drinks though. read more

I just discovered Tru Tea last week and I was very impressed with how delicious their drinks were (the Lychee Dragon Fruit Miracle and the Tru Milk Tea are phenomenal). I've been there 4 times in one week. Tonight, I went there to grab two bubble teas before a team meeting I had (one for tonight and one for tomorrow, as the closest location to me is still quite a far drive). After paying, the girl told me that it would be a ten-minute wait. That should have been communicated to me BEFORE I placed the order. I was in a hurry and would have left if I'd known there would be an unnecessarily long wait, but I had already paid so I waited. There was one other guy waiting for his drink but NO ONE ELSE had ordered anything else. I ended up anxiously waiting for 16 minutes for my two drinks and was late for my meeting. I've never waited more than 5 minutes for a bubble tea when there was no line whatsoever. I could see the guy taking his time making the drinks. It completely ruined my experience there. I'm deeply disappointed and will not be back for a while. read more