Went in 20 minutes before close (which I try not to!) and the staff was still so polite and…read moreunderstanding! Got a spray and it was so simple and clean!!! they had a great deal going! Definitely recommend!

I heard something about a red light treatment so I wanted to check it out while visiting the area…read more I came across this place & I was happy I stopped in. First the staff was amazing. They were very informative and professional when asking about the treatment. The facility looks well maintained. It is very clean & they appear to have a variety of bed and skin products if those services are needed. I am not sure if anyone from the business checks these but thank you all for your help.

cassie was so helpful and knowledgeable - top tier service and facilities at this location !read more

Love this location. Always had great customer service. Clean spa. Friendly staff. Smells good insideread more

I pay $15 per month for a monthly spray tan, which is an awesome price. Light, medium, or dark…read moreoptions, which I love and they usually last me 2 weeks. Add ons like the color accelator and scents are a few bucks extra. Everyone I have encountered at the front desk is so sweet and they run monthly promos too so if one tan is not enough, you get VIP pricing for additional tans. I don't use tanning beds (sorry, but they just aren't good for your health!), but the entire facility appears to be very clean. If you do the membership, just remember if you don't use it, you lose it!

I've been going to PBT on and off for years, mostly for spray tans. Last year I tried their 4-pack…read moreof sauna sessions with red light therapy and really enjoyed it -- it was warm, relaxing, and close to home. That's what made me decide to join a membership when I got an email deal in August. On 8/22 I signed up for the $49.95/month wellness membership, thinking it included the same sauna with red light I had enjoyed before. I was clear to "T" when I signed up I wanted what I used in the 4-pack and repeated to her that I was buying the membership with red light sauna and she confirmed with me that I was. Unfortunately, I never got to use it once. My first visit, the sauna wouldn't turn on at all and I was told a manager would call me (no one ever did). When I came back, I found out my membership didn't actually include the red light sauna at all -- and the one that does is $69.95/month, a price that isn't even listed anywhere. I was told "they don't really advertise it" by the Manager. Luckily, the manager was there that night and since I hadn't been able to use it at all, I cancelled that night and was told a refund would take 10-14 days (still waiting to see if it covers both partial August and September). The employees I interacted with were all friendly and tried to help, so I don't blame them. But the memberships are very confusing, and management really needs to train the team so customers know exactly what they're buying. Disappointing, because I was excited after trying the 4-pack, but never got to use the membership I thought I was signing up for.

Kora is awesome! Super knowledgeable great at her job! Signed up new full membership because of her.read more

Walked in today wanting a spray tan from a new place every other place i went hasent had a issue…read morewith me being 15 they said they could not spray me never going again wouldn't recommend

(Interesting that I couldnt find a yelp for the west end location.) NOT FULL SERVICE. This used…read moreto be 'Club Tan' on Watson in Buckeye, a wonderful salon. It WAS a full service salon then, with full size hand towels and clean goggles ready for your session. They USED to have a little boutique with really cute clothes and cute jewelry to browse if you were waiting for a bed, but no more. I had a membership for 3 years before the new owner took over in 2023. First she stopped supplying goggles, then she took the towels away. That's when I quit. The first time i had to put my clothes back on my sweat dripping skin with no way to dry off, I was done. She doesn't keep the bulbs swapped out like the original owner did. The fact that the original owner had a service company come in regularly to change out bulbs BEFORE they burned out, so his clients always got what they were paying for, has been lost on the new owner and under her management was the first time I experienced a session without the full lighting I paid for. She also raised the prices by a lot for newbies. Why 2 stars and not a 1? Because the girls who work there are great, they get 5 stars!

This business is not worthy of even 1 cent of your money. I requested back in 2024 to cancel my…read more"membership." In March 2026, I received a collection notice claiming I never canceled. This is a horrible way for a business to conduct itself. Of course when I called, they wouldn't speak to me and I don't think I'm alone. I can't be! If a business is reputable and conducting itself in such a way, they wouldn't have to extort people to earn revenue! I won't stand for it. BBB will hear all of it and so will my attorney. SAD!! Btw, They are now called Palm Beach Tan at their Chandler location. BBB gives them a D.

Laken helped me at the front desk when I explained what my goals were and what I was looking for…read more She took her time and explained all the options I had to choose from. She gave me tips how to get the most from my tanning and walked me back and explained how the bed works and made sure it was cleaned before I got in. Only negative I have for the location is that is seems old and needs updating, however the customer service was great and I got my tan in!

I would absolutely suggest this tanning salon. Very friendly and knowledgeable. She answered all…read moremy questions and can't wait to go back!

Getting good customer service is so appreciated these days and I wanted to acknowledge Taylor at…read morethe Ahwatukee location for this. She's been working there longer than most and always has such a pleasant disposition about her no matter what time of day it is. She's warm and welcoming, she remembers you by name, she's very knowledgeable about the products and services they provide and patiently and thoroughly answers any questions you might have. I trust her expertise completely and really appreciate the person and employee that she is. My day brightens up when I walk in and see her at the front desk so I wanted to give her a shout out. :)

This is my favorite tanning spa in the whole world. I have been tanning for years & nobody takes…read morecare of me like Bre & Taylor. They helped me with my lotions & got me into red light. I come here 4-5 days a week, they make me part of their family.

Walked in today and needed somewhere to tan since I needed a new place. Employees were very…read morewelcoming and felt like I was at my tanning place at home. Very clean and organized. Will keep coming here.

I love Sunchain, always clean, super nice staff & perfect tan to get you ready for the summer!!…read moredefinitely recommend getting a membership

The young lady at the front was super nice :)). She gave me a tour. I was impressed with all the UV…read morered light and spray tan extras! I will try them all. I already have color for the simple bed and feel my face tan! I can't wait till tomorrow for another relaxing time!

Girls are nice, helpful, & knowledgeable. Wish they offered weekly or monthly tan only pricesread more

I love this location! The girls are so super sweet every time!! I recently left my wedding ring in…read morethe booth and didn't even realize until the girls called and told me!! They reassured it would be safe until I got there to pick up! Unfortunately I feel this type of customer service has gone down the drain, so it's a pleasure to see it still exists! Thanks a bunch Ladies! You always make my day!

we have been to this business for two years now and paid for the luxury tanning beds. We do not get…read moreall of the features that comes with a tanning bed. We have asked and asked for them to take care of that and they have not. I would use a different tanning salon.