The KM paint store is traditionally set up to provide paint and supplies to pro painters. However,…read moreI've never been disappointed by their service to designers and the average Jane. I needed an old color and Stephen, the store manager, jumped right in to research it. He got briefly off track spelling it wrong but steered back on course quickly. They always deliver helpful and professional service. And once offered me a breakfast taco!

Being a painter , this place has been such a big part of my career …read more Always been top notch service . Their products are by far the best on market . They keep me in business cause I can rely On them .

I had never been to this location before I walked in. I was greeted Genesis helped me out. She was…read morea great help. The store didn't have any Loxon material for stucco. She asked if I would like her to place an order at a nearby store, which was less than 10 minutes away. Thank you!

Got my paint in less than 15 minutes. Quality of the paint and service is way better than the other…read more2 big box home improvement chains. They have frequent sales (like once every 2 weeks) so just wait for those 30-40% sales to get the deal.

PPG Paints fo' life, amiright??? (#iykyk) PPG Paints is a…read morecontractor shop, however, they have paint available for residential purposes as well. We've been considering repainting our bedroom because, ew to white walls (SO basic & boring). Narrowed my initial 17 color selections down to 4. I am sure the folks at PPG thought I was a maniac going home with so many swatches, lol. Nonetheless, we're down to the 4 choices and swung by today to get the colors in actual paint form. Going to be painting some small test squares on one of the bedroom walls. Anyhoo, I ramble because it's important to know the type of customer the employees were dealing with and how their assistance and service impacted the visits. Extremely professional (these guys know their stuff and have great taste on top of that), friendly, and helpful in making my choices. It was absolutely the right decision to stick with a company I know and trust. Thanks for the help, PPG!

Jeff gave me free a free pint of whiskers touch up paint that came from a broken 5 gallon bucket of…read morewhiskers paint! This location is the industrial contractor location but they do sell to residential. Even at the residential stores, whiskers only comes in the 5 gallon jugs, unless you want it custom mixed.

PJ was super helpful in helping me match old paint from my house; both times I went into the store,…read morehe was patient, considerate, and helpful. If you prefer to have things mansplained to you, try talking to Jeff.

They are not friendly. At least the bearded guy at the register wasn't a friendly greeter. It…read morealmost felt like I was disturbing him. Also I only needed a quart to sample but that wasn't an option or it wasn't worth him time to prepare. Either way they should take notes from the RR location. They are very friendly and helpful.

They matched the paint color so well!! I trusted their…read morespecialty and skills. I am so glad to visit this shop.

They do not need your business. Wanted to place an order…read more Described to the Manager what I needed over the phone and that I was five minutes out on a short lunch break. He walked out as I walked in and there was nothing, no record of my call for his staff; no paint samples as I had requested. I fought traffic to get there. Staff said they were busy filling orders.

Great, knowledgeable staff that work with you and get you the right product…read more Easy call in ordering , pleasant to visit! Thanks guys!

If you are over 6 feet tall... BEWARE!! The front door of this place has a board over it about 6…read morefoot, 1 inch high with no padding or warning sign whatsoever. I hit my head so hard walking in I had to sit down on the bench they have right outside the door (coincidence?). Why not cover this hazard with foam or at least paint it a different color or put up a warning sign? I've never seen anything so irresponsible at a retail establishment. All they had to say was, "do you need medical attention?" and when asked about the board, "yeah this used to be a house so anyone over 6 feet tall has problems." Are you kidding? I'll go down the street to Sherwin-Williams, thanks.

This might be the best SW location in Austin…read more My brother is a paint contractor and I'm a painter when he needs my help on a job. We like this store because they are very nice and they are helpful. If we are looking for something and we can't find it anywhere else, the Airport store usually has it or will help us to get it. We go to all of the stores, Kelly Moore too, when they are nearby, but this one is my favorite. There has been some changes in staff here recently I think, and I just hope they will be nice and helpful too and this will still be my favorite SW store. Good job SW Airport!

Found this location to be very helpful in helping us pick out colors for our nursery. They were…read moreable to provide the exact color we wanted for our room. The color looks rich and perfect level of sheen.

The owner, Katie, is brimming with great ideas and advice. I just took on my first milk paint…read moreproject and I'm now moving forward confidently and armed with a gorgeous stencil I picked up at this studio. How to find: Silk and Sage is tucked in the sunlit alley just right of the shop Tribe, just kitty corner from the Alamo Cinema on Anderson.

Stay away. We spent around $3000 on paint when this team recommended that their paint was GREAT for…read morecabinets. Only after we purchased all the paint did we realize that they recommend a 17 day cure time. This makes it almost impossible to use the paint on cabinets or paint cabinet doors on both sides. We ended up having to let the cabinets dry over a month with a fan on it as they instructed and the paint is still sticky almost 3 months later. Every time we take something out of our pantry, the paint peels off and there are indentation marks from anything remotely heavy. Photo has one small example. And no, I'm not a DIY-er who doesn't know what they're doing. We had a very professional painter do the work. He even called them multiple times to make sure he was doing everything right. We ended up having to get the paint color matched at Benjamin Moore to complete the job because we couldn't jeopardize the custom cabinets we just spent tens of thousands on. Highly recommend just doing that. And silk and sage refuses to return our unused gallons. Don't believe them. Maybe their paint is better for the art in their store and maybe walls but not for actual use in real home projects.

great expert customer service, Shaun recommended a flooring machine I have never heard of for my…read moreproject. It was the best. thank you Shaun

As a recovering engineer who thought I knew what to rent, I got the wrong heavy duty drill and bits…read morefor a job, when I returned and explained how it was not working, they replaced the rental with a different tool that worked perfectly.