Jim is absolutely the guy you want in your corner on a vehicle inspection…read more I spoke and texted with Jim many times on our car seeking journey. He was always very responsive, even on evenings and weekends (including one holiday weekend). He was very flexible and accommodating with scheduling (even though I had to ask him to juggle schedules several times to try to meet our needs), Jim is very knowledgeable, having done this work for decades - answering numerous technical questions and willing to provide his honest opinion and actionable advice. Jim is 100% honest and focused on his customers' needs. His pricing is very fair and the convenience of having him go to the car rather than having to take it to a shop is awesome. I will definitely call Jim the next time we are looking for a used car. Full disclosure, due to logistical issues on my end, I had to use another shop for our pre-purchase inspection service. We also had several false calls, where we were trying to jump on a car and lost it. (Jim was ready, nevertheless.). Absolutely not Jim's issue. (Ultimately, I needed a very particular set of tests for the car we bought and, as I learned from Jim, those tests cannot be performed in the field.) However, I experienced all the above excellent customer service, expertise, and above-and-beyond care. I highly recommend his service. And, he seems like just a great guy.

Jim did an incredibly thorough inspection. He did exactly what he said he was going to do (actually…read moremore) and I didn't have to follow up once. I wouldn't hesitate to use him again.

Dave is an awesome resource when buying a car or even learning how to properly maintain the one you…read morehave. He was thorough, walked me through everything, gave me great guidance on wear/tear and proper maintenance of my 'new to me' car! He made me feel 1000% better about my recent used car purchase. I would have immediately returned the car had he made the recommendation to do so. He also clearly loves his work and was so helpful for identifying a potential maintenance issue we needed to do to keep the car in top shape. I'll be using him again to review the well loved car I currently own to see if I should ditch it or fix it. Thanks Dave, you are a wealth of super useful info!!

Dave was instrumental in helping my car buying process. Kind, detailed, and extremely flexible!…read moreHelped me save thousands in dollars of what have been unforeseen fixes with one car and helped me find the right car that I could purchase with assured confidence and peace of mind! Highly recommend.

He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would…read morearrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met.

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

I purchased a 2017 Subaru Forrester from a friend who had been a customer of Everybody's. After a…read morecouple of months, the Check Engine Light came and I made an appt with Everybody's. They followed up the next day; problem which was not mechanical or electrical, nor did it require new parts. They address the problem and test drove it multiple times to make sure the Check Engine sign did not come back on. I felt I was in good hands with good people. Five Stars.

The shop does really good work and completed everything within the timeframe they promised. They…read morealso quoted a very reasonable price for the work that was completed. I highly recommend them.

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

I have been going to Emily's Garage in Tacoma for several years now after being fed up with the…read moreservice (& prices) at the dealership where I purchased my (used) car. This was the best decision I made when I chose to go to Emily's Garage in Tacoma for all my car services! They have consistently provided excellent service and stand behind their products. Their prices are reasonable and Abee (sp?) who runs the Tacoma store really knows cars.

Marvin was great to work with. He sent me a very thorough post-inspection checklist of the car, and…read morehe answered all my questions pertaining to the inspection. He test drove and inspected my 2023 Kona EV onsite at Enterprise Car Sales, he found an error code on his diagnostic scanner and advised me not to buy the car until the issue was resolved by Enterprise. Even after inspecting the car, Marvin continued to offer his expertise and support while Enterprise addressed the issue. Since the car was still under manufacturer warranty, the problem was fixed by Hyundai's Service Center. Marvin helped me to feel confident about insisting Enterprise fix the issue before I purchase it. Nspectacar is a great value!

Marvin was AMAZING. Instantly answered my call, scheduled for the next day, talked me through the…read moresituation, sent the report a couple hours after the inspection, and walked me through the process I may be looking at for buying a used car, trading in a car, how dealerships work, etc. WORTH EVERY PENNY!!!

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

James Carreño is a competitor of mine in this same service. My daily goal is to be as good as he…read moreis. A task not easily accomplished. Past being an excellent Inspector, I know Jim to be an honest fellow with a stellar character. Automotive Inspection Services is a Blue Chip Company !!

Context: My regular mechanic was booked solid on a day I had…read moretaken home a potential car to buy. I almost bought the car I liked because I didn't think anyone would be able to see it before I had to return it. I am so glad I didn't do that. Service: In comes James from Automotive Inspection Services, who was able to come to my parked car that same day and give a thorough inspection. He's a really friendly guy and must have taken 50 photos in addition to driving the vehicle around the area. The whole time, he educated me on what to look for in terms of leaks and vehicle performance, and is generally easy to talk to. I still like the car, but with James' help, was able to go in with a significantly lower-but more importantly CONFIDENT-offer. Reflection on experience: I think James' services were more helpful because the dealership has their own motivation to sell or overlook things. My regular mechanic may have even tried to sell me some kind of service, but James was there for advice. He even followed up the next day to see where I was on the purchase.

Lloyd's did a nice job on my smokey '95 Pathfinder. It was running rough and blowing a lot of…read moresmoke, so I thought it might've been a blown head gasket and not worth the cost of the repair. They ended up replacing the valve cover gasket and radiator. A few hundred miles later and it's been running great. I thought it was done for but they gave it new life. Thanks a lot Lloyd's for keeping the Pathfinder on the road!

This is a delayed review as the work on our Volvo S60 was done in October I believe and I really…read morewanted to express how grateful I was for their excellent and meticulous service. The problem was complicated and their honesty in dealing with us and price matching made the experience worth commenting on and I am sorry for the delay. The car is great and we are grateful and highly recommend this company as they were recommended to us by our mechanic. Thank you.