We've taken multiple vehicles to Troy's over the years and can't say enough good things about them. John and his team know what they're doing and always do right by their customers. read more

I just called this place and the guy who answered was very unhelpful! I gave him the part about three times, and he cut me off in mid-sentence. I even gave him the part number needed, and he couldn't find it in his system. I then asked what he needed from me in order to repair the parking sensor, and he was very short-tempered. I immediately hung up and crossed this shop off the list of possible mechanics which I will choose to work on my Volvo. Bad telephone customer service! read more

They have worked on several cars for me. They've done everything from basic maintenance to helping me out of a REALLY tough spot! When I bought my CRV in Portland I was lied to and 4 months later my timing belt snapped and caused what I thought was catastrophic damage. The crew at Troy Auto checked it out and luckily no damage was done to the pistons. They told me to do it right I'd need a new head(due to cracks, a timing belt, and do a water pump while in the engine). It saved me a ton of money over buying a remanufactured engine and got me going much faster!!! It's still going strong and running great!. Thank you read more

Outstanding service and totally trustworthy Fair prices, skilled, customer service is great. I can't say enough good things about this place. read more

They had graciously worked on our truck without an appointment. The environment was very friendly and I was able to charge my phone. They also graciously offered to drive us any place for it was going to take all day. Finally, after everything was done they gave us a pumpkin pie. We aren't normally from the area and just passing through. I'm so happy that they were able to fix our truck and more. read more

Troy Auto Service - Transmission Repair Near Me - Olympia, Washington

Haven't gotten to do this review. stay far far away from this place. my head gasket blew in my ram. I told them that was the problem they called me back and and reassured me that there was no blown gasket but a misfire and needed a tune $2000 down the drain. Troy's auto service fucked over an active duty service member I was training in the field so my wife picked it up. Long story short do not go there was no point in me suing them I repeat do not go here! read more

My family has been going to this auto shop for over ten years, they are honest, friendly. They provide quality service all around great environment. read more

I would to start off saying that this company changed their name and is still the same con artist that he was before. Him stating that he is pro military actually makes me angry. He blatantly took advantage of a young Navy sailor and the story will follow. His original company name was J & H Auto repair. If you search Yelp for it, you will see the two addresses match. Here is the original review: I would like to give this business a star, any star. It does force me to give one star. I want to make it clear that it needs zero stars. However, my daughter is in the US Navy and asked John Troy to store her car for her while she was deployed. She would call in and check on it and even offer storage fees on a regular basis. The last time she came home, the vehicle was full of someone else's mail and personal items. The dash board was a different color and a new cheap stereo had been installed. My daughter spoke to the woman who owned the mail and said she purchased this car from John for a hefty chunk of change. The reason it was there on the lot when my daughter came home on leave, is because she rear ended someone and it was being fixed. The entire front end is rebuilt with junk yard parts that are all clearly marked from the junk yard. This is why the dash is a different color. The girl who bought the car told my daughter that she had "owned" it for 6 months, racked up miles commuting to Chehalis area, and was upset she had no title. She was forced to add new tires and John installed them and also she paid him for the new crapy stereo. She is a single mom and was also taken advantage of. She was told that my daughter was out to sea and was not available to sign over title and that her father won't return calls. He was going to try to get a lost title! Are you kidding me? So while she is serving our country, you sell her car to a woman that ruins it and is now a salvaged title? We have information from a source close to the owner that this man really is a crook and watch out. He had been the "trusted, family mechanic" for many, many years. This is currently under investigation with the Lacey police department. What a crook. Beware. You might up with a bunch of junk yard parts or not even the correct parts that you went in their with. Shame on you, John Troy. How dare you take advantage of a sweet 20 year old military person who had no where to store her car in Olympia? It is at my home in Idaho now. You are a crook. Feel free to contact me, John. Anyone who takes advantage of ANYONE, especially military? Not cool. read more

They have had my girlfriends car for two months. We were in the area so we stopped by to check the status of the car and get an estimate timeframe of when the work will be done. John was the most unprofessional person I've ever encountered; cussing us out for simply inquiring about our car. So far in two months they have not touched the car. They said they found parts at a junk yard, but they could not say when they were going to get the parts. I offered to go to the junkyard myself and bring the parts down to the shop to save time, and John yelled some more profanities before asking us to leave. Do not take your car here, they will take advantage of you Edit: just got home and John called and said they are now refusing to do any work, and to come pick up the car read more

Got my 100,000 transmission flush done here. I didn't have to wait long for it to be done & they let me know what was happening (fluid was dirty and low) friendly staff and very reasonable prices! The next time you need something done on your vehicle give these guys a try! read more

John and the crew are very helpful and exceptional at their craft. They fixed my truck and had me back at 100 percent as soon as they could; no thanks to actual dealership customer service. read more

The best complete auto repair shop... Fast and courteous service... Never pressure you into unnecesary service... They stand behind their work completely my complete family's auto repair facility for three years now... Thanks to Walt and Mary Brown for refering us... read more

Over the past few years we've had to make multiple visits with vehicles to actually have a repair completed satisfactorily. Final straw: at the last oil change, the drain plug was over-tightened, stripping the threads in the pan. After weeks of oil dripping on the driveway, we had another mechanic take a look, and identify the issue. Cost us hundreds of $$ to rectify. We will not be back, and do not recommend this shop to anyone, unless you just want to throw money at them and don't really need your vehicle to function properly. read more

This is really good place to fix car. The employee there is really friendly, they explain for you very detail. And the price isnt expensive