I live in Florida 6 months out of the year, where I've had a great dentist for over 30 years.
I work and live in NC, the other 6 months.
While I was in NC, I had an issue with my gums, so stopped by this dentist office to see if they took my insurance. They didn't take it, but said they would fill out the paperwork for me. Everybody in the office was so nice and professional. I was worried about my gum, because it was hurting. Dr. Hoover saw me right away and said I would need to see a periodontist, which works in his office on certain days. Dr. Hoovers office is open Monday - Wednesdays. I made an appointment to see her and also made an appointment for a dental cleaning with Dr. Hoover, even if it cost me more money. The receptionist was so nice and helpful. Dr. Hoover could not have been nicer. The hygienist was wonderful. I also went back to have a bite guard made and had the gum surgery. After each visit, I paid the full bill and left with the paperwork, in an envelope, ready to put in the mail, along with a copy for my files. They made it so easy! Being that I was out of network, I expected to pay a lot more out of pocket, but was happy to receive checks from insurance covering
most of it.
Everyone in this office treated me like I was family. After over 30 years with my Florida dentist, I have decided to make Dr. Hoover my new dentist. read more