Not only did they work me in without an appointment but they pulled my tooth and I had no pain. I'm…read moreterrified of going to the dentist so I usually put it off till I'm in horrible pain and HAVE to go. they made me feel comfortable and was so nice and had my tooth out so fast and I didn't even feel it. I will be going here from now on.

They charged me $43 for an x-ray since I had a small filling that came out. OK. Fine. The dentist…read morewalks in and looks at it for less than 10 seconds (literally) and says immediately that everything looks good, and that I don't need a root canal. When I checked out, I was stunned to see a charge of $112 dollars just to LOOK at the x-ray (did I mention 10 seconds!). I was in the chair for less than 20 minutes (did not need deadening because it was surface only) and got a bill for over $400 dollars. My doctor charges about $450/hr. My lawyer charges $300/hr. My accountant and optometrist charges me $150/hr. This visit came out to over $1300/hr. They seem to be all about the money. Never again!!!

If you need any dental services this is the place to go…read more Love them and their service. Steve R.

Both Dr Damron and Dr. Qualls are fantastic, so are the dental hygienists, dental assistants and…read morereceptionist. Johnson City Smiles takes great care of their patients. If you are looking for a new dentist or moving to the area, you are in great hands!

Uppity help outrageous costs. Cost over $200 for cleaning and X-ray of 4 implanted teeth. Couldn't…read moreeven get the x-rays because of small mouth

Dr. Ratliff replaced an extremely old crown for me a few months ago. In my opinion, it's the best…read morecrown I've ever had. The doctor is very precise and thorough and the work he does is always impeccable. I requested an extra visit this week to discuss some concerns with my new hard night guard and as always, Dr Ratliff provided the best care and put my mind at ease. The staff is kind and welcoming and the cost is always affordable. After moving across country I was so happy to have found Sunset Dental several years ago. Best dental office in east TN!

I went back today to get my crown set. I was dreading it since the front office was so unhelpful…read more However, I had paid for the crown and I had had nothing but good help from Dr. Marshall himself. I brought up my gum situation to him. He apologized and said he should have called me himself-he had no idea it was so difficult to eat even two weeks later. He then carefully and professionally fitted and cemented my new crown. His assistant, Jasmine, has always been courteous and helpful. Simply beware of the front desk--they think they play block and tackle. I doubt people show up from another town complaining of pain just to mess up the schedule‍.

My daughter is a student at ETSU SO, I had to find her a destiny office there. When I made the…read moreappointment I was told that they accepted my insurance. After my daughter had her appointment she was told that she needed to pay $150 as payment. My daughter called me and notified me of the money net she had to pay and I was livid to say the least. I called and was told that they accepted my insurance but not the federal plan that I have on my daughter. I was never told this when I called to schedule my daughter's appointment! Seems to me that this dentist office is scamming people because, there are a lot of reviews stating the same thing. I would think twice before going to this business!!!!!!!

Only problem is they don't have a restroom, but the people were great…read moreI don't have anything else to say so I'm just trying to fill this in

If you dont want to be escorted to the backdoor like a criminal because you came to ask why their…read morenot honoring their warranty. After spending over 27 thousand dollars . Do not go here. I promise you. You'll regret it. I was lied to and cheated. They can spin it anyway They want to. They know what they did. Then they blame it on people that dont work their anymore. I only gave one star because u have to to write a review.

I am a 61 year old with health issues. I was dismissed from the business do to cancellations the…read moreday of, this was held against me and they terminated services without a warning.

Chad Johnson has been our dentist since we arrived in the area back in 2014...the practice has been…read moreavailable when needed, and care has been outstanding. The office staff is helpful and respectful. The number of patients is now making it difficult to schedule my semi-annual cleaning appointments, but we work with the staff to get access to our benefits.

Love them! They do everything possible to work with you and make your visit pleasant as possible…read moreand that you are happy with the results.

Bought a special offer they had on SaveRightNow.com - $69 for a full Teeth Cleaning and exam. Was…read morea great deal

I wouldn't know where to start. The dentist and her office manager are horrible and rude. Do not go…read moreto this dentist!

I've had nothing but good experiences here. I have a lot of anxiety regarding dental procedures and…read morethey have always been extremely understanding and accommodating.

Be very careful with this dentist. They did not explain the procedure that I needed to have done…read morenor the cost. It's became very apparent that they will string procedure along in order to extract as much money as possible.

Zero reviews aren't possible. But, it is warranted. I've had two second opinions since my visit…read moreand no one has described my condition as Dr. Shelby. I left his office thinking my condition was dire but that wasn't true according to two doctors and a hygienist afterwards. He asked me questions during my appointment but didn't give me time to respond and answered them all for me. Total sheister. Felt like I was visiting a used car lot.