We scheduled a visit to establish care for my 17-year-old daughter after transferring her records from her previous dentist. We expected a typical new-patient process -- review of history, exam, possible X-rays, and a discussion of any recommended treatment. That is not what happened. After briefly asking if we had concerns, the dentist began filing/drilling on one of her teeth without clearly explaining that he was starting treatment. There was no thorough exam or discussion beforehand. My daughter became very upset because she did not understand what was happening. Instead of calmly clarifying, the interaction became defensive and uncomfortable. We reiterated that we were there to establish care, not begin treatment without explanation, but were told that if we didn't want treatment, we should find another dentist. During the visit, the dental assistants were standing beside the chair passing a phone back and personal information, which felt unprofessional during a patient appointment. We were also concerned about safety and environment. The treatment room had an uncovered fluorescent light fixture directly above the patient chair. The waiting room displayed numerous taxidermied animals, which made the setting feel uncomfortable for a healthcare office. Overall, we left feeling unheard, unwelcome, and dismissed. We will be seeking care elsewhere. read more

Morley Keith D - Exposed fluorescent light bulbs above patient treatment chair is a hazard and a health code violation - Oral Surgeons Near Me - Elizabethton, Tennessee

Dr Morley has been our family dentist for years, our kids and grandkids and myself think very highly of him and his associates.

I went to dr. morely for several years. just for cleanings mainly never needed any real work. The first few times he told me my teeth were in good shape. I went back months ago he tells me i have 10+ cavaties. Granted I hadn't been in a while but seriously how do I go in like a year or so from no cavaties, my teeth in good shape to 10+ when nothing has changed. I brush regularly. haven't had anymore sugar than I had before, basically nothing had changed. Anyways the bad part is when I had my cleaning the lady who works up front said since i paid that day i got like a 17 dollar discount. Not bad huh? Well I called back today to see about getting some fillings that i was told i so desperately needed asked how much she said $117-$175 is the price range. Well I live on a fixed income and told her that said can we work out a payment plan she said no has to be paid day of service. But now how is it it would have been fine for me to have paid for a cleaning later which would have been fine she implied giving me that discount. But I have to have the money up front for fillings that cost alot more than just a cleaning? Something screwy there. I am looking for a new dentist today! read more