I saw "The Kingsport Team" last month. After saw DDS, she advised plan for OVER $6k work!…read more Week later, my orthopedic surgeon said needed a thoracic vertebrae replacement. Unbeknownst to me...I was required to have my personal physician AND my dentist sign off on neck procedure. My dr (having been seeing him regularly for over 4 years) signed off with no trepidation. Aspen DUNTal - MY ONE & ONLY VISIT there - said FOR THEM to sign off - would require the $3k cleaning PRIOR to surgery. Would not sign off until that procedure was completed. So very typical of a bunch of ne'er do wells!! I do NOT disparage AT ALL the competence of the dentists. What was so shocking was the business practice put in place ("for my safety."). Went to another practice on (3/14). Two in office signed off on it - a dental surgeon and hygienist. Teeth cleaned...& very well too - to boot. I had gone to office with singular purpose: to seek permission for surgery. Although I had to travel out-of-state for the office visit - it was well worth it. They not only granted my request...they faxed the paperwork to my surgeon's office - twice - line busy. They didn't even charge for the faxes! MY ADVICE: STAY FAR AWAY FROM ASPEN DUntal - UNLESS MONEY IS NO ISSUE - ever!!! Suggestion to any: perhaps investing your time & money in a "hometown dental practice." It sure may be more rewarding than aligning with the "super, chain-store mentality." I will not waste anymore time on this site...but am really curious about how the "corporate spin" on this will be. Someone...at EVERY Aspen DUntal site has "the job" of addressing (or...hopefully reading) patient issues and concerns. Am sure position is very lucrative and time-consuming!

My total estimated treatment plan was $33,898.00 with a $4,148.00 Insurance discount plus $2,500.00…read moreInsurance coverage: my responsibility was to be $27,250.00. The end total I paid was $31,158.20. The so-called discounts never materialized. The biggest issue was the snap-on dentures were ill fitted and painful to wear. The dental assistant had no idea on how to resolve the issue. Bottom line was I went to a different dentist, and he resolved the issue with in 2 visits at an additional cost. Be aware you will most likely be over billed for a poor-quality product.

Had bad experience at the previous dental office and was searching for a new dentist. We called…read moreFamily Dental Center to discuss their practice. We made an appointment with Dr QI to help correct the dental problems from the previous dental office. She was very professional, did excellent work as well as being very personable and informative. We finished the procedure today and the finished product is excellent. She replaced an poorly fitting upper plate with another that fit perfectly. She also replaced the lower partial that was not seated properly. It was high in the middle and when a bite was taken the front would go down and the wires would scrape the adjoining teeth in the front, when biting in the back to chew the back would go down scraping the attaching teeth destroying the enamel. Dr Qi sent us out for oral surgeon to install implants. All is well now. The previous dental office was not interested in accepting any responsibility. Dr Qi excellent Dentist and her performance is a testament to her abilities. Excellent staff

Patient for a few years now with nothing but positive experiences. Dr. Luber is great and is…read morealways friendly.

This was my first visit to Dr. Hagan. I am normally terrified of the dentist but he and his staff…read moremade my visit easy. I will be returning for additional work.

Friendly staff and very thorough!! Service is reasonable and they take private insuranceread more

Fraudulent billing. Told I would be billed for preventative both before and after the appiontment…read more Billed for periodontal maintence weeks later. No response from billing office or office manager after several months of calling to discuss this issue. Other times they over billed, charged by credit card leaving me with a credit for future cleaning. Take your teeth to a more honest practice.

As a professional it is shocking to see a billing and statement system that is impossible for the…read moreconsumer to follow. Having worked with billing and insurance it seems the statements are purposefully confusing. The staff is very well trained is sales and it is a high pressure visit every time you enter a Martin practice. So very disappointing when the family practices are being purchased by Martin who hires new graduates who though are grateful for the job leave after a few years and the client is left to new graduates consistently

I can not say enough about this place. Kingsport dentistry has changed the way I feel about going…read moreto the dentist. I recently went there for a tooth extraction. I couldn't get into my normal dentist before my upcoming vacation. The day of my appointment my anxiety was high because this was the first time I was going to be awake. From the time I walked in, I was greeted by smiles. Everyone made me feel so welcome and tried their best to quelch my anxiety. I had the nitrous oxide (new to me bc I'm usually put to sleep). This helped me, but what also helped was the kind staff. The dental hygienist Lisa was so nice. I felt safe and in good hands. Dr David Mathers was very kind and considerate of my fears. I made the decision to switch my dental care to Kingsport Dentistry. The entire staff helped me to jump the hurdle of being scared of the dentist and get on the right track to cross the finish line to better dental health.

I already spoke to the ladies in the office. The lady who checked me out was clueless that your…read moreoffice even worked with Metlife. The lady who explained the coding just acted helpless as if she couldn't possibly be expected to give a customer heads up that when their child turned 14, the insurance would no longer consider him a child. I personally think that is not something she just discovered, and did not know when your office sent texts to me to update info and confirm the appt. How about, "oh, it's another 14 y.o. we better send a statement that dental insurance isn't covered because he's an adult? Because $220 for a cleaning? How about "do you want to skip xrays?" How about do the uncomfortable task of holding your staff to a higher standard of care and consideration for the patient- including yourself instead of ignoring that I already spoke to your office management. They know who I am. And if they didn't convey that to you, consider that. If they did tell you and you know who I am because they told you, don't bother writing responses that aren't sincere.

Once again i found Dr. Andrea cox to be one of the best, most caring, gentle dentist I have ever…read morebeen to. Thanks to her wonderful staff Christina and Jordyn Faith for their help in getting me in on such short notice and great care. The best in Kingsport. Thank you again Dr. Cox.

To interested in money than the care ! Had a procedure done…read moreand had to go elsewhere to do another procedure came back and had a cleaning. Dr Andrea Moss comes in gives me a quick look and says I ain't going to charge you for this. The Lord have mercy they did not $75 just to look in my mouth and say a word.

This is an outstanding dental office that focuses on comprehensive care using the latest…read moretechnology. The doctors are outstanding. Both are members of the American Academy of Cosmetic Dentistry and Dr Sanders is the only dentist in the state of Tennessee to achieve Fellowship level accreditation. The staff are very kind and caring too!

Considering Dr. Kathy Sanders? You Will Want to Read This!…read more I first scheduled an appointment with Dr. Sanders because of her advanced dental training and extensive cosmetic dentistry experience. My goal was to become an established patient in case I need bonding repair in the future. My first visit was the most thorough dental exam I have ever had in my life. Dr. Sanders evaluated not only my teeth and gums but also discovered a dental issue that had been affecting my overall health -- a long-standing infection in a lower right molar that seems to have contributed to years of migraines that were always on the right side of my head. After she prescribed the appropriate antibiotic and referred me for a root canal, my migraines stopped. That discovery alone has been life changing for me. That first appointment also showed me what had been missing from my routine dental care for years. Dr. Sanders created a treatment plan that prioritized the health of my teeth and gums first, then offered cosmetic options to consider that would improve my smile. Since becoming a patient in 2024, my smile has become healthier and more beautiful than I ever expected. I am truly thrilled with the results! If you are considering Dr. Sanders for cosmetic dentistry, know that she also genuinely cares about her patient's teeth and gum health and how it affects overall wellness. She is super intelligent in her field, truly kind, attentive, and communicates so the patient fully grasps any issues to make the most informed decisions. Her entire staff is highly skilled, professional and collaborates with her synergistically to create a pleasant experience.

Great staff. Did not feel rushed. Took the time to hear my concerns. Would highly recommend.read more

The entire staff is the absolute best!! I've had really bad experiences with dentist growing up, as…read moredo we all, and I was crazy anxious but everyone made everything super comfortable. Dr. Chreech is amazing! She make everything feel relaxed and calming. The staff is there for you. Best dentist experience I've ever had!