I went back today to get my crown set. I was dreading it since the front office was so unhelpful…read more However, I had paid for the crown and I had had nothing but good help from Dr. Marshall himself. I brought up my gum situation to him. He apologized and said he should have called me himself-he had no idea it was so difficult to eat even two weeks later. He then carefully and professionally fitted and cemented my new crown. His assistant, Jasmine, has always been courteous and helpful. Simply beware of the front desk--they think they play block and tackle. I doubt people show up from another town complaining of pain just to mess up the schedule‍.

My daughter is a student at ETSU SO, I had to find her a destiny office there. When I made the…read moreappointment I was told that they accepted my insurance. After my daughter had her appointment she was told that she needed to pay $150 as payment. My daughter called me and notified me of the money net she had to pay and I was livid to say the least. I called and was told that they accepted my insurance but not the federal plan that I have on my daughter. I was never told this when I called to schedule my daughter's appointment! Seems to me that this dentist office is scamming people because, there are a lot of reviews stating the same thing. I would think twice before going to this business!!!!!!!

Uppity help outrageous costs. Cost over $200 for cleaning and X-ray of 4 implanted teeth. Couldn't…read moreeven get the x-rays because of small mouth

Dr. Ratliff replaced an extremely old crown for me a few months ago. In my opinion, it's the best…read morecrown I've ever had. The doctor is very precise and thorough and the work he does is always impeccable. I requested an extra visit this week to discuss some concerns with my new hard night guard and as always, Dr Ratliff provided the best care and put my mind at ease. The staff is kind and welcoming and the cost is always affordable. After moving across country I was so happy to have found Sunset Dental several years ago. Best dental office in east TN!

I wouldn't know where to start. The dentist and her office manager are horrible and rude. Do not go…read moreto this dentist!

I've had nothing but good experiences here. I have a lot of anxiety regarding dental procedures and…read morethey have always been extremely understanding and accommodating.

I am a 61 year old with health issues. I was dismissed from the business do to cancellations the…read moreday of, this was held against me and they terminated services without a warning.

Chad Johnson has been our dentist since we arrived in the area back in 2014...the practice has been…read moreavailable when needed, and care has been outstanding. The office staff is helpful and respectful. The number of patients is now making it difficult to schedule my semi-annual cleaning appointments, but we work with the staff to get access to our benefits.

Love them! They do everything possible to work with you and make your visit pleasant as possible…read moreand that you are happy with the results.

Bought a special offer they had on SaveRightNow.com - $69 for a full Teeth Cleaning and exam. Was…read morea great deal

Dr Moore has been my dentist since 2013. Times when I've had dental insurance, and times when I…read morehaven't. Today, as a self pay patient, the doctor and his staff once again treated me with the utmost respect, were willing to consider my financial situation (instead of pushing me into something), and worked with me to get a treatment plan that suited me, my finances, and the future of my teeth. I've had extractions, cleanings, and root canals at Dr Moore's office, and everyone there is so kind and knowledgeable, I just won't go anywhere else. I haven't needed it, but they do provide sedation dentistry for folks who have a dental fear. I would recommend them to anyone. His office is on Roan right next to Boones Creek Pharmacy (another great local business), he's a Tennessee native, and a veteran. Make an appointment.

After an accident at work left me with my 2 front teeth broken out, my work sent me to an oral…read moresurgeon who left my nerve hanging out of my mouth. By the grace of God my grandmother was getting her teeth cleaned at Dr. Moore's office at the same time all of this was going on, and Dr. Moore calmed her down and told her to have me come to his office. So I left that oral surgeon's office and drove straight there. Dr. Moore stayed after his office closed just to help me out. He basically did a root canal just so I wouldn't be suffering in pain. I had my employer cancel everything that was scheduled by that oral surgeons office and the next day Dr Moore's office got me in and gave me a temporary crown and veneer. He had me send him emails of pictures showing my teeth and had exact replicas made. You would never know my front teeth aren't real today. That was in 2015 and I still only trust him with my teeth and will only come here from now on. To say he is the best dentist around wouldn't be enough. He is a great dentist and an even better person for all that he's done for me. I would tell anybody that needs a dentist to go to him!

I am giving Clare 5 stars for being the best, sweetest and most thoughtful hygienist I've ever had!…read more She relaxed me with her personality the minute I met her, and, believe me, I really needed that! I no longer have anxiety about going to the dentist and it's all because of Clare!!

Horrible - will never go back. No main Dentist on site for…read moredays ... no one to write prescriptions. Developed a severe infection with no one there able to help me! Incompetence all around .... even the front desk had trouble sending my x-rays to my new dentist.

Very rude dentist she doesn't listen to your questions or concerns. Very uncomfortable situation. I…read morewill never return. I'm sure the office manager won't address this because she 'has to work with the dentist'. So this will continue to be and has been an issue ( from many other reviews I have read about this same dentist). I tried to give zero stars but you can't so I had no choice but to give 1 star.

Unless you're going for a cleaning that is scheduled month in advance don't come here, if you have…read morea problem with your mouth that requires more than a cleaning GO SOMEWHERE ELSE, you'll have to wait months for an appointment even if your in pain. Some of the dental techs have a gental hand, on the other hand some can be aggressive on your teeth. Been coming to this location for years, almost 10+. They do make you have an appointment but they also let you sit in the lobby sometime 30 minutes after your time. Be cautious... here's the blatant truth, they told me they couldn't see me for 2 months cause I hadn't been seen in over a year but told me to call a different aspen to get in earlier???? What y'all are the same company!!! Like I have a hole in my tooth and y'all aren't concerned on getting it fixed asap cause I haven't been seen???? No care in this business at all!

The team is great! I highly recommend scheduling an appointment!!! Dr. Sanders and Brian are…read moreamazing!!

Dr. Sanders is the best dentist I have ever been to. She and her staff are absolutely amazing and…read moreso caring. Not only for your dental needs but your overall health. My husband and I both are in the process of having work done and couldn't be more pleased with the work so far. We are both looking forward to the final results. All the staff are so friendly and caring. This is not your average dentist office. They always go above and beyond to ensure you have the best experience possible. I would highly recommend Dr. Sanders and her staff for your dental needs.

Angela R Cameron, DDS - Sophisticated Smiles, has scrubbed previous bad reviews. She will try to…read morescam you into uneccessary dental work as I previously left in a review years ago along with others stating the same scenarios and with their same experiances. I caught on at the time and my wife thought I was crazy. Just fussing. Then this Angela Cameron tried to pull BS procedures on my wife. She couldn't believe it! We left the practice and found new dentist. The problems claimed by Angela Cameron, DDS were never found thereafter by our new dentist. You can pay to scrub negative reviews online but I will not forget this scam artist of a dentist. Their's a legal process of Discovery, Angela R Cameron. I will let this rest here. Thank you.

From the owner: We are proud to offer Johnson City and the Tri-City, TN area the latest in cosmetic and painless…read moredentistry! At Sophisticated Smiles we utilize modern techniques and materials to enhance the beauty of your smile while insuring the health of your teeth. Regardless of where you come from or what language you speak, your smile is an important form of communication. It instantly portrays your personality, self-image, and how you feel about the people you are with. We offer the following services: Smile Lift Instant orthodontics Sedation dentistry Cosmetic & aesthetic dentistry Family dentistry Implant dentistry Preventive care New technology Invisalign CariFree Call Sophisticated Smiles today to schedule your next appointment.