Stopped in for a quick smoothie for a nice mid day snack. I like that you are able to build your own smoothie as some places only let you order was is on their menu. I ordered strawberries, bananas, blueberries, and pomegranate which was delicious and extremely refreshing. Service here was helpful and patient as I was new to this smoothie place. Inside is nice as you can enjoy your smoothie or sandwich inside. They also have the option to order ahead for pickup. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Winter Park, Florida

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Came in at 8:24 pm 08/08 and was treated very rudely by a white skinny tall male. He was extremely dismissive with a stank face. I'm not sure if he was having a bad day or if he was mad because I came in within the last 30 minutes of closing, but the attitude was very uncalled for. I see there is a now hiring sign. Perhaps it's time to get on that. read more

Service was good but this smoothie is awful and for $8 it made it even worse. I got a strawberry banana smoothie and added peanut butter and it tastes like peanut butter and water. They only have one size unless you order a kids smoothie and again it was $8. I definitely wont be back to try anything else. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Winter Park, Florida

I was doing some shopping in the plaza so my husband has stopped at this Cafe before while i was shopping and had a Hurricane smoothie he let me taste and it very good, so i decided to grab one for both of us on my way home. Once i walked up to enter it smelled really good. The place was clean and there were stickers on the floor for social distancing. I looked up and saw they had the hurricane smoothie as a advertisement as a pair & save with their new Cajun shrimp wrap. So i ordered two of those meals with kale slaw as a side for both. Once i checked into Yelp while i was waiting for my order i saw a 25% coupon pop up so i asked if i could use it since it since i had already checked out. The gentleman said he would get his manager. Kass the manager came up and i explained about the coupon , she advised she had never seen nor heard of a Yelp coupon. So i proceeded to show it to her. She still insisted she had never heard of it. So i explained that once i pressed use it now it would activate . She stated since it was no bar code to it she could NOT honor it. She offered a 10% discount on the meal as a option since she stated there was nothing she could scan that would allow 25% off. I took the 10% discount but if the Yelp coupon is not honored remove it and if it is honored explain that to the staff . It almost felt like she thought i was lying even after showing her the coupon. My food was great the wrap had a slight spice to it and the smoothies were delicious. read more

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#adventuresofMimi&Mini-me We stopped in on a super hot Florida afternoon to cool off & fill up with a yummy Smoothie for each of us. I ordered a Detox Island green smoothie ($6.09) full of healthy ingredients including banana, blueberries, kale and other good for you stuff. Mini-me tried the Blueberry Bliss Smoothie ($5.09) made with bananas, blueberries & strawberries, perfect flavors for kids. Totally hit the spot! Check for special discounts for LA Fitness members & Rewards members. read more

Tropical Smoothie Cafe - Front counter #adventuresofMimiandmini-me - Juice Bars & Smoothies Near Me - Winter Park, Florida

Always a pleasure to get food from this TSC. The staff are always pleasant, the food is always ready in time and the order is correct.

Great location , horrid service . Walked in and 2 ppl were cleaning. No acknowledgement of customers entering. They continued cleaning and eventually saw me waiting. The guy mopping the floor literally stopped mopping and came directly to the register. No hands washed , no hello, nothing. I didn't want my food contaminated in ANY way, and I definitely didn't want someone making it that clearly hates their job. I let them know I was good on the order and to have a wonderful day. I'm sorry but a lot of ppl do not play about customer service , let alone their food. Please hire ppl who want to do their job and CARE ! read more

I work close by and come to this location twice a month to grab to go lunch. I never have to wait more than 5-7 minutes for my order. The food options are wraps and sandwiches. I usually get the Buffalo chicken wrap. It's served hot and with a good amount of sauce and comes with a bag of chips. For the price, it's really a lot of food. All of the smoothies I've tried here are good, but I'm not a picky smoothy drinker. There is plenty of parking but the lot is usually pretty busy, especially around lunch time. There's some space to sit inside and outside but overall seating is limited. read more

It has taken me forever to try this place and with so many popping up around town, they must be pretty damn good. I came in to just get a smoothie, and I left with one along with a flat bread that had everything I love on it. The Peanut butter banana crunch flat bread, is one of their breakfast items and it's as delicious as it sounds. It has peanut butter, banana, granola, and honey, so I was sold! Unfortunately there wasn't any granola, so all that goodness without the crunch. So hopefully my next visit will come with granola in stock. I had the paradise point smoothue, which had strawberries, bananas, & pineapple. Yes it was very good, I'm a sucker for the strawberry-banana combo. What impressed me was the huge variety on the menu. Salads, smoothies, wraps, sandwiches, and flatbreads. Good thing there is an app, so maybe my next visit I won't hold up a line due to my indecisiveness. read more

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The customer service here is absolutely outrageous in the fact that I sat there in the front of the cash register waiting at least 20 minutes for someone to come take my order and it was not busy at all then when someone finally took my order I seen one of the workers use the same gloves they made my food with to make my smoothie and I was sitting over the counter while they were making my smoothie and seen some of the food particles from the gloves go into my smoothie and when I called the worker out about it he acted like he didn't know what I was talking about and then proceeded to make my smoothie as soon as I got it I threw it away I would never come back to this location and I've been to many other tropical smoothies and by far this is the worst one I've been to. read more

This is a great spot to go to after the gym! They have some great smoothies and definitely enjoyed mine. They also have sandwiches and breakfast food, which is great. A lot of healthy choices and a great spot to just relax after such an invigorating workout. I have yet to try their sandwiches, but I'm excited to come back to this place and try more of their menu. read more

Customer service was awful:( The person at the register was slouching over the register on their phone (even though it was busy inside) before taking our order--and they were in no rush to take our order. No hello or anything. And when our smoothies were ready, we had no idea because no one ever called our name so they were just sitting there for 10 minutes. Hopefully it was just an off day, but it made a difference and I'd rather go to a different location. read more

This TSC at Orlando Ave is Horrible. I ordered a banana chia smoothie through the app to pick up and it took them almost 40 minutes to get it ready. I could hear the manager shouting at the employees as to why the order wasn't ready yet. The manager did apologize and handed me the smoothie saying sorry but they put too much ice in it. Huh? It tasted horrible and I could barely get it up the straw. Will never again visit here! read more

I was told today 4/22 that I wasn't able to use the 25% check in more than once.. yet when you come to Yelp and check in the offer pops up. Also, that you're not allowed to use the survey at the bottom of the receipt ($1.99 smoothie ) and the 25% off at the same time... I was able to do that 3 other days while being here. Such a bummer because I liked this place. read more

I have been getting 2-3 smoothies each week since this location opened. So much so that I even downloaded their app to make ordering easier. Today I ordered a smoothie, went in to pick it up and was told they were out of Splenda. She said they'd been out almost a week. They weren't sure how to credit $ back to my CC since I'd paid on the app so I had to get one with no sweetener. Mgr said his wife had it in her car and they'll have it tomorrow. Told him I was disappointed and that if they were out of stock of an item on my order the app should let me know before completing order. His response was that it was healthier without the Splenda anyway. Not the response you'd expect from the owner/mgr Dogged by friends and family of the owners of this business regarding my review. VERY UNPROFESSIONAL AND UNKIND read more

Placed an order with the cashier at 12:30 for 1 smoothie and sat right in front of them at the bar. It was busy but people after me were receiving their smoothies. I saw someone sell off 10+ smoothies on the screen (thinking they were done), including mine. I had to remind them 30 minutes later at 1:00 for my name/smoothie and they lost the ticket. Worst service ever. read more

I still cannot quite believe that I have to write this review because what happened was so ridiculous that I had a hard time believing what was actually going on. I went in this past Wednesday around 8:15 to get dinner. They close at 9pm. When I went in the young lady at the counter informed me that "the oven is off for the night, but we can make you a smoothie" I told her I came in for dinner and asked if they always shut the oven off so they couldn't serve food 45 minutes before close and she said "yes." (Mind you I tried calling in but nobody answered the phone). I asked for a manager and when the "manager" Crystal came around the corner she said "yes" Now for the best part: I asked Crystal if they always shut the oven down so early so I know for next time when I am trying to pick up food from a restaurant that they close everything down an hour early and I shouldn't waste my time. She says "no but it's malfunctioning tonight." I explained that statement was funny because this young lady just told me you shut it down early every night. The young girl just stood there caught of guard and smiled. Crystal at this point (in front of an unhappy customer) LITERALLY LOOKS AT HER COWORKER AND SAYS "WHAT THE FUCK, WHY THE FUCK WOULD YOU SAY THAT?" I know staffing is tough right now, but this is who you have running your restaurant? To make matters worse the only reason I know her name is because I asked 4 times while she walked away and ignored me. She finally shouted it from the back. The icing on the cake: I have tried calling the "general manager and catering consultant" Dunyia Farha twice by dialing the number on her business card. She doesn't answer, and her voicemail box isn't set up yet. What kind of a general manager doesn't have a voicemail box set up yet? Probably one that knows exactly what type of customer service is being provided and doesn't want to deal with it. By far the most ridiculous experience I have ever had. Definitely will not ever waste my time or energy stepping into this place again. *** UPDATE: I sent the message through the website just as the comment from Tropical Smoothie suggested. I received no response whatsoever, and nobody from the company has responded. No wonder employees find this behavior acceptable. The comment appears to just be a PR stunt to make it look like they care. read more

I waited 25-30 minutes for a smoothie and three cheese quesadilla. There was only one small order I had of mine, and I know this because I watch them give this individual the wrong items for their order. At One point they had forgotten to even make my quesadilla. They probably could've made my food faster if the two individuals who were in back talking came out and actually worked. This is one of the poorest service/ customer service Tropical Smoothies. The food and smoothies are good just go to a different location! read more

We stopped in close to closing time...the employees took good care of us. We had two island green smoothies. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Winter Park, Florida

i love this place, Fabiana is the most kind person there, my smoothie was so good and my sandwich too. She is a good and a respectful employee. read more

First off the people work there are rude they don't greet you when you come in I wanted to order she never said anything to me so I asked are you taking orders or just online most of time there system is down it was last time I came but there was a sign this time it was no sign stating that it was down and there only doing online orders. She said they only doing online after I was standing there looking crazy almost 10 minutes I hate this location they don't have to worry about getting my business ever again I'll rather go somewhere else read more

So many smoothie options to choose from! Amazing choices and also healthy food choices to pick from. Service was fast and friendly! read more

Tropical Smoothie Cafe - Sunset - Juice Bars & Smoothies Near Me - Winter Park, Florida

Love this place and go consistently before work weekly. Was specifically going this morning to try their breakfast and get a smoothie and I googled to make sure they were open and it said 7am - 9pm, I get there and the associate tells me they don't open till 9am. Little sad, was really looking forward to starting my day with tropical smoothie but it happens. This is more of just a PSA that their hours are wrong. read more

Tropical Smoothie Cafe - They don't open till 9am. Need to change hours - Juice Bars & Smoothies Near Me - Winter Park, Florida

I went in to order my regular smoothie from here and it wasn't the same taste as before so I went back the same day and asked for a remake. This store has made a remake before so I know how it works and when I tell you these two employees gave me the most difficult time. They both were very rude and yelling at me about my drink saying it was half gone and it's been a few hours since I came in, they took the drink and looked at it and said NO !! I was extremely embarrassed and I didn't understand why they were talking to me that way. The drink was most definitely not half gone and that's why I brought the drink back in the store. Devonte was the worst one he was yelling at me telling me to get out the store and that he wouldn't make anything and that a manager wasn't available to help me so be it. I just couldn't believe this little boy was so disrespectful about a. Drink remake so I took it upon myself to go get my husband. They immediately remade my drink. But I refuse to spend any more of my money at this location if these are the workers that they hire. These are not the type of employees that should be in customer service making food and drinks!! read more

Tropical Smoothie Cafe - Very rude and terrible customer service!! They should both be fired!! - Juice Bars & Smoothies Near Me - Winter Park, Florida

I'm a regular customer of Tropical Smoothie, but have never been to this one. And I never will! Their service is horrible. The employees are dishonest and lie, especially Indy, if that is even his or her name. They spilled my drink on my shirt and pants. All I asked was that they cover the cost of cleaning and if it isn't able to be cleaned they replace them as they were brand new. Indy (claiming to be a "manager") refused saying "shit happens." He then became rude and condescending so I asked for the manager. Again, he refused. I told him to cancel and refund my order. He refused. Another young woman came up front claiming she is the actual manager. After initially denying to refund my order saying it's against their policy, she agreed. Since she did not know how to work the register (manager???) it took 20 minutes to refund. As I was leaving an employee yelled out "Thank you.Don't ever come back." Obviously I wasn't planning to and encourage you to not go in either. Too bad it's an absentee franchise owner who is not able to be contacted. read more

Always delicious. The Jamaican jerk chick wrap is the best. I always get the strawberry limeade smoothie. Look for local coupons!

Fantastic quesadillas and smoothies, stooped in for a quick snack and loved every bite!

If I could give it less than a star I would. My husband went in for a cup of coffee and after paying for it the cashier went to lunch and didn't get the coffee. Other people went in and were served and my husband was ignored. After about 10 mins of this he says to the guy serving that he never got his coffee and after checking the receipt he said he forgot! And without even apologizing turned his back and got him the coffee. I really don't enjoy giving bad reviews but I just can't lie about such blatantly bad service when an apology would've cost them nothing and wouldve made an enormous difference. Anyone can make a mistake, we understand. Ours was walking in here! read more

I saw this place since its inception because I go to the LA Fitness a few doors down. I'm glad this place finally open here and they seemed to be doing amazing. The establishment was very clean and organized. I like the vibrant decor and the open space concept. There are a few tables to dine in and plenty of counter spaces. They were extremely friendly and greeted everyone who came into the door and were very engaging. The service was prompt and I didn't have to wait for a long time for my order. The menu has so many options from wraps, flatbreads, sandwiches, and bowls. There's a whole page dedicated to smoothies. The idea of allowing you to customize your meal is there and this is a great place for those who like healthy options and like things their way. They offer vegan and gluten-free options as well. They have all-day breakfast and a small kids menu. I saw a sign at the door that promoted 1/2 off breakfast and smoothies from 7-9 AM during February. Definitely should take advantage of this! I had ordered the 1/2 Tropical Chicken Salad and the Chia Banana Boost (w/ strawberries) to go. I was pleased watching them making my smoothie; the counter top was pristine and they use a clean spoon/ tong to pick up the ingredients. The smoothie came in a large cup, it may have been bigger than a 24 oz size. It tasted delicious on this warm day and the texture was smooth. Unfortunately, they may have heard me wrong when I made the order. I ended up with a Turkey Apple Dijon instead but it was too late when I got back to the office and saw the sandwich. It really wasn't a deal breaker since the smoothie was so huge. I gave the sandwich to my colleague who says it was delicious ( due to my pregnancy, I can't have processed meat atm but will definitely try this in a few months). I had called to inquire what had happened and they were very apologetic which I appreciate, given that it wasn't anyone's fault really. Hence the 5 stars review. Overall, I like the vibe of this place and like what they have to offer. It will definitely become one of my regular lunch spots post gym. I plan to try all of the smoothies before deciding on my favorite of course. Hope you will give this place a try!! read more

This was my first time visiting and the service was great. I loved the Cali chicken club flatbread and the Island Green smoothie.. Love Love Love. I'm definitely going back soon. read more

Me and my cousin came here before heading to the hospital and we ordered a cheese quesadilla and a club sandwich. we were here for more than 20 minutes waiting for our food and we were in a rush to get to the hospital so we didn't check our order when we received it . That was a mistake. As soon as we got here we checked and my cousin quesadilla had chicken it it (she's a vegetarian so she couldn't eat it) and they didn't give me my chips with my sandwich. Never coming to this location again. read more

I went in to order a wrap and a smoothie. The cashier, Brian, seemed to have an attitude problem and wasn't paying attention to what I was saying. I had to repeat the name of the wrap three times. Then he attempted to overcharge me by not giving me the discount for ordering a smoothie and wrap together. Maybe Brian was new at his job, but he gave off a vibe that this job was beneath him. read more

Luis was great,nice,fast & friendly awesome customer service.I was greeted as soon as I walked into the building.I visit this location 3 times a wk smoothies are perfect job well done! read more

I've been going to this location since the day they opened and it's been such a pleasant experience seeing them grow! Considering this is a smoothie place, The food is beyoooond amazing!! Such a healthy selection with delicious smoothies! The staff is super helpful and very friendly. Eddie and Kelsy are my favorite two people! They go above and beyond to provide excellent service! I absolutely recommend this place to every smoothie lover! Try their Capresse pressed sandwich and their Island green!!! Plus They have seating & music outside! read more