I was enticed to come in this morning by a National Açaí Bowl promo. I ordered the açaí bowl with Nutella but subbed it for peanut butter. The açaí was nearly frozen though and I had to stab it with my spoon to try to break it up to eat. Açaí should be smooth and creamy. I just looked at other reviews for the açaí bowl and other people have also commented that the açaí is frozen so this is a regular occurrence here. Otherwise, the bowl was decent but would not have been worth the full price. The shop is clean and bright inside. read more

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The app does not work and the store does not pick up the phone. When I ordered from the app even though I put in my delivery address, after I submitted it defaulted to deliver to the store. I couldn't cancel the order on the app and the store does not pick up the phone (called 12 times. Seriously. Taken to full mailbox and couldn't leave a message). Never received my order. Tried to reach out via the app (since they are not answering the phone) asked for a refund with no response. read more

this restaurant is good, however I feel bad for the workers. The crotchety old lady works in the back was yelling and slamming stuff when I came in . Then I heard her yell at one of the other workers. Other than that the food was great. However seems like a toxic work environment to me. read more

When your daughter's one request is a smoothie for her bday this is not the birthday surprise she asked for!!! Plastic "who knows what" at the bottom of her cup. I am honestly baffled how someone could miss this. Such carelessness. So thankful she didn't share her smoothie with her little sister that could have chocked on this. read more

Tropical Smoothie Cafe - Plastic in the smoothie - Sandwiches Near Me - Tempe, Arizona

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Was greeted promptly upon entry. I didnt know what I wanted because Id never been here before. The cashier was knowledgable and made some good recommendations. I ended up getting the jerk chicken wrap and it was actually pretty decent. I would have preferred the ingredients to be warmer because it reminded me of a chicken salad in a tortilla. Nonetheless, would order it again. I also had a smoothie but dont remember which one, also delicious. The bathroom was clean, as was the restaurant. read more

Agreed, service took almost 30 minutes. I placed an order via the app. I showed up about 10 minutes later. Then it took another 20 minutes to receive my order. One person came in after me and ordered in person. It looked like he knew some people there. He received his order before me too. read more

Service is non existent at this location. They have a new person with only 4 days training Servicing the line alone with no support. The other lady is too busy on the phone So she is no help to the trainee. It's not how you treat people who work for you and I bet she won't be employed for long if this is the way things are done. Then I just respectfully asked for a refund because it was just taking to long the lady that was on the phone comes and says we have a new system and I don't know how to do a refund. This comes from the top. You do better when you know better. Rant over. read more

I usually go here all the time and the customer service is ehh decent but today was awful. The manager or whoever he was, was soo rude to every customer and had an attitude. How are you going to be a manager but can't lead by example with customer service smh. Don't waste your money here. The red head worker with short hair should have been the manager over him or anyone else! Hes short with glasses and I think Hispanic or middle eastern. He literally is having the worst day and is taking it out on everyone. Being an ass to every customer and inpatient af. It's so ugly. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Tempe, Arizona

It's my first time trying Tropical Smoothie Cafe. I ordered an acai bowl, and it tastes like straight-up sugar. It's nowhere close to tasting like real fruit. However, the staff was friendly. Still, I would not recommend it to anyone who is trying to avoid artificial sugar in their diet. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Tempe, Arizona

Clean place but horrible service. My girlfriend and I came in and the girl comes up from the back with her headphones on, looks at us waves her hand at us in a go away motion. We stood there and kinda walked to see the back made eye contact again and she told the other person doing dishes to come help us. Honestly so beyond disrespectful. We would have just left if my girlfriend wasn't craving a smoothie. read more

We made it ~15 minutes before closing on a Thursday night. Props to them for being until 10pm daily (and not closing before closing time). I ordered the Acai berry boost, (acai, pomegranate, banana, blueberries, and strawberries), $6.99. and bf ordered the peanut paradise, (peanut butter, banana, non-fat yogurt, and choice of protein- bf opted for whey protein), $6.99. There was only one size, but at least it was am large size- 24oz maybe? They came out fairly quickly, most likely because it was so close to closing time. The smoothies were fresh and made with fruit. They weren't artificially sweet as such and hit the spot! There are also wraps, sandwiches, and quesadillas that I'm interested in trying next time. There are combos which look like they're about $11-12, saving you a couple bucks rather than ordering them a la carte ($7.99 wrap + $6.99 smoothie= $14.98). read more

Tropical Smoothie Cafe - Acai Berry Boost Smoothie and Peanut Paradise Smoothie - Sandwiches Near Me - Tempe, Arizona

Smoothies are good I had beach bum with mango replacement instead of strawberry I ordered on the app and the app worked perfectly which I can't say for many fast food apps read more

Unfortunate service. Close to closing time and the cashier made customers aware he was upset the store closed in 15 minutes and there were still orders coming in. read more

Guy behind counter was very rude and didn't have any idea what was on the menu. Won't come back to this location.

The cashier was talking very loudly on the phone while ringing us up. It was the most blatant display of rudeness I've ever experienced at any establishment. 6/25/2024 at 8:15pm. read more

Lilly was so nice , she helped me out so much and I tried a new smoothie didn't really like and without hesitation she made me a smoothie I did like...5 stars for her ! read more

I ordered the Baja Chicken Wrap and the Detox Island Green smoothie -- both were absolutely delicious! The wrap was quite large and very satisfying. I'd definitely recommend this place, especially if you're looking for healthy food options read more

Staying healthy is a must right now ! @tropicalsmoothiecafe has takeout & delivery! I had the best Buffalo Chicken wrap as well as a bomb smoothie! The Buffalo Chicken Wrap included Chicken, Tomatoes, Romain , Mozzarella (that was such a good touch! ) and topped off with their buffalo sauce & Lite Ranch, doesn't it make your mouth water ?! On the side I ordered One of their superfood smoothies ! The Açaí Berry Boost! It's made with Açaí, pomegranate,Banana,Blueberries & strawberries! Super YUM . . . @tropicalsmoothiecafe . read more

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Amazing smoothie and better customer service ! Thanks Adriana !! Someone took my drink so so she gave me a free one bc we had to wait. She definitely didn't need to do that. Good vibes read more

i come here at least once a week and every time it's just the worst customer service, no smile or welcome and always rushes our order. wish there was a different location closer to me read more

What the hell is wrong with this place?! WORST smoothie ever!! It had chunks of ice in it. Presentation was sloppy and the smoothie tasted so bad like ice and chocolate. Gross. Won't be coming back and will file a complaint as well. Franchise owner get your shit together. read more

Tropical Smoothie Cafe - Chunks of ice so disgusting - Sandwiches Near Me - Tempe, Arizona

Stopped in to grab my husband a smoothie to help his hangover. I tried the app but it would not work. Nonetheless it was great to view all the options. I was able to call in the order. It was ready when I picked it up and very easy to promptly pay. This hangover smoothie was exactly what he needed. The b12 boost was right on time to allow him to finish his work day. 4 star was for the price. Smoothie was nearly $8. Kinda pricey. read more

Tropical Smoothie Cafe - Lean Green Tropical with B12 - Sandwiches Near Me - Tempe, Arizona

Overpriced and tiny açaí bowls. Pre frozen smoothie who knows how old. At least make the smoothies fresh.

The menu offers a variety of options from smoothies to acai bowls to flatbreads to wraps. As soon as you walk in your greeted by the amazing staff Janelle, Adriana, Daniela and Tykara. The establishment is clean inside and out. I make a visit 2-3 times a week my personal favorites are the Blueberry bliss, Jetty punch and Avocolada also make sure try the chicken bacon ranch flatbread and three cheese chicken dilla there delicious. Do yourself a favor and visit read more

placed my order for pickup through the app, was ready when i arrived. staff was friendly and helpful. the açaí bowl itself was delicious and have a perfect combination of flavors. would definitely reorder read more

Tropical Smoothie Cafe - acai bowl - Sandwiches Near Me - Tempe, Arizona

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I love smoothies and will always be grateful that smoothie stores have remained opened. During this COVID19 period, getting liquid nourishment is also important to me. This store had the workers come out and take orders instead of us going inside. Either way, I was just happy they were available, and so erte the other 5 carloads of patrons. read more

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Smoothie is spot on, I come to get avacadolada three time a week is excellent....................

This tropical smoothie is always chaotic . Wouldn't be a big deal if your visiting once but I personally love their smoothies so I order once a week and they always seem to be all over the place . Today 3 workers were trying to figure out what they had just handed a customer no one knew who made it. I was waiting for my online order after figuring out that first debate one of the ladies asked for my name, my smoothies was ready but not in the cup, the worker then poured it in the cup and went on to make another smoothie while mine just sat there in the back, no lid, just chillen. After waiting a couple of minutes I asked if I could top it and take it because I needed to get back to work. It was just strange he knew I was there for that smoothie and idk what he was waiting for makes sense why they had the initial confusion with the first customer of smoothies are left lying around read more

I would not recommend this location. Spent $27 for a sandwich and 2 smoothies that we ended up throwing away. The smoothies tasted just like powder and the sandwich was not appealing. The service was not good with only 2 people working on a Saturday at 2p and no good customer service. I will not be returning to this location. read more

03/07/26 around 9:30am i walked in and there was a customer in there already, no workers... and the other customer said "ive been in here for 5 minutes calling for someone"... i walked around to the back, checked the bathrooms and still no one. i looked out the back at the exit door and to the right there were the workers. i didnt want to confront them so the other customer did and the 2 workers came back in and the one worker, did not get her name, was being VERY passive aggressive... the other customer said hed been in there for 5 minutes and the worker said she did not ask how long he was there but what he would like... and she was yelling... this repeated 3 times and we all had asked if there was a manager on duty, there was no manager on duty... just the 2 girls... anyways, this made us not want to eat there and i was going to give her a chance but she ignored me and my boyfriend so i left and went to the one stop nutrition next door and they were 100% better and attentive! read more

My daughter and I were a bit skeptical, but our experience was fantastic. One employee greeted us and pleasantly took our order after answering a few questions. I ordered a chicken pesto Flatbread combo. Sandwich was delicious and filling and the detox island green Smoothie an 8 on scale of 1 to 10. Daughter had superglue Caesar chicken wrap and said it was great after she wolfed it down. Food was prepared very quickly and shop was very clean. Looking forward to going back again soon. read more

Service was horrible. It was like they didn't want to be there. We were the only customers and had to wait over 10 mins for a smoothie and a flatbread. They were very unmotivated and when other customers v came in they weee out of most of the add ons. Not surprised considering they didn't care about their customers when the employees where texting on their phones. read more

It was lunch time and wasn't feeling that hungry but a friend was headed to Tropical Smoothie Café so I joined. If you are craving a smoothie, this is your place! After checking out the menu I knew I had to try the Sunrise Sunset. It was made with strawberries, pineapple, mango and orange juice, and this was the perfect smoothie! My friend asked if I was up to splitting a wrap and I was! We spilt the Thai Chicken wrap. It was grilled chicken, carrots, sesame seeds, wontons, cilantro, scallions, romaine lettuce and Thai peanut sauce. This wrap was tasty! So good! Now I can add Tropical Smoothie to list of lunch time places from work, and best believe I will be back for that Sunrise Sunset soon! read more

I am a big fan of tropical smoothie Café as a chain and every other location. This particular location is completely a disgrace to what the company should be. The stuff that they have currently is extremely rude and very unbothered to provide any sort of customer service. They are constantly on their phones, ignoring the customer in line, or have family and friends just hanging out in the restaurant while they're ignoring the people waiting to place an order. While taking my order, I was not greeted. I had to ask if there was anyone there that could take my order after I waited for five minutes to see if anyone would come greet me, then I was asked what do you want and I gave them my order while they were just texting on their phone I wasn't even sure if they got my order. I received my smoothie it was not blended properly at all. Again, I am a repeat customer at other locations, but I would absolutely go out of my way to avoid this place. read more

Awful customer service from tropical smoothie. We put in a mobile order and they forgot to include a meal that was paid for. After weeks of calling and trying to get into contact with someone from the store and corporate all they can say is " we will have to see what the higher ups say about refunding you." Like what? It's been over a month, refund me. Don't come here, they will steal your money. I'm pretty sure there are better local smoothie places that will serve and treat you better. Also stopped by to talk with a manager and they were closed. read more

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This by far the worst Tropical Smoothie I have ever been to. They often do not have the menu items. It takes FOREVER to get a smoothie. Most recently, I ordered 2 Thai Chicken Wraps on Grubhub (for pick up). I arrived 30 mins. later... smoothies not ready, they were not serving food and neither of the employees know how to refund. The employee took my phone # down and told me that a manager would be calling me to refund my $20. Never happened. I called the store five times with no answer or vm. This is a total Manager/owner issue. Very poor training. Very poor customer service. MORE THAN POOR MANAGEMENT!! Shame! read more

I would like my tip back. Smoothies are supposed to be smooth...I got the Peanut butter Cup smoothie...Ice chunks, banana chunks...let it blend a little longer. I also got the All American wrap with chicken add on. No egg, the fillings weren't evenly distributed so one end was all cheese and the other end was all chicken. Seriously, you need to be retrained. Take some pride in your work. read more

Awful service today, I've been to this location so many times and quite frankly wish I just went to Costco for a smoothie. The flavor was off and the register employee was not paying attention. The quesadilla had ONE DECENT piece of chicken and the 2$ side of corn were bite sized and not even filled all the way. I will not be returning to any tropical smoothie location in the future. Take my money COSTCO read more

Tropical Smoothie Cafe - NEW JALAPEO CORN - Sandwiches Near Me - Tempe, Arizona

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The young lady working the front register was so rude. She was acting like she hates her job and going really really slow to make the smoothies for everyone sitting and waiting. Kept giving everyone dirty looks. Not sure why this place would hire people like this. Won't ever be back. I hope the manager and owner read this and fire/re-hire. My daughter waited all day to come here and after I spent $10 smoothie I would at least expect decent service read more

Old Faithful Smoothie and Snack Spot! Tropical smoothie is a reliable source for some happy smoothies as well as wraps, flatbread and now bowls of lunch able goodness as well. I like the peanut butter banana crunch flatbed for breakfast quick feedings. Caribbean Jerk Chicken Wraps are a great brunch or lunch go to to make the inner animal stop growling at you! The now added pressed sandwiches too but as of yet I have not partaken in the particular feeding event.... My favorite smoothie is the Chia Banana Max! Watermelon Mojito is a happy, sweet refreshment! Strawberry Limeade and the Sunrise sunset are really refreshing too! While this is part of a chain, this location has great service with a smile 95% of the time which is always nice. Great location for this clean little shop make it an easy go to for something cool to beat the summer heat! At 109 degrees today my Watermelon Mojito smoothie is really hitting the delicious and happy spot! What are you waiting for? Get over here and get a tasty treat! read more

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