The unfortunate part of ordering from Starbucks is that it is very clear when they use Iced Hot Coffee instead of cold brew. It happens often. The caramel cold brew was ordered in the app but when tasting it (after driving away), it tasted like iced coffee which has a distinct burnt and bitter taste to it. Starbucks needs to do better, especially with how expensive the drinks are becoming. read more

Another day, another Starbucks. Joyce wouldn't let it go. She badly wanted to see if the banana, protein, cold foam on an iced coffee latte would taste like that Korean banana milk she was chasing after. News flash: it doesn't. Honestly, you can't taste any banana. It's a Starbucks! You know what you're getting, especially if you order in-app and pick-up in store like me. read more

Starbucks - Cafe latte with banana protein cold foam. - Coffee & Tea Near Me - Mesa, Arizona

I used the mobile order at 10:41 and waited 20 minutes (maybe 11:02) to get my drinks. It is not the first time I've had this case. I had the mobile order and organized the time to pick it up; after that, I went to work. They made for drive thru first although I paid money. The next thing, when I came there I saw my ticket on the cup, but they did not make my drink immediately, they left the cup on the side. I saw everything, I did not want to remind them, but I wanted to see how and when I was given. read more

Just came for a cake pop, little treat for the kiddos, super cute little frog option or bday cake or chocolate. Service was friendly business was cleanly and well maintained. Although they're 3.95$ for one little cake pop they are tasty if you like cake pops!:) read more

12/11/25 got inside Target Store. Tasted so flavorful. The service was remarkable. The ambience is cheerful.

I've always had a good experience at this location, but I also try to avoid the busiest times. Even though this place can be a hit or miss with how busy they can get. One minute you have an empty drive thru, the next you have five cars that just rolled in. Its just how it is as someone who used to work at a Starbucks long time ago. I always get my usual and sometimes go for the egg bites or the spinach egg wrap and the workers at the window are very courteous. This place can get busy and you could end up waiting up to a good fifteen to twenty minutes so I always advise to plan ahead of time if you have somewhere to be. Today I went and got a soy iced coffee and asked for pecan cold foam and the worker was nice to include that the foam had dairy- which was nice of her to add. Overall busy location but I like it. read more

I don't do Starbucks often, but I like this location more for the convenience of the drive-thru. It is located in a busy part of Mesa next to Mesa Community College and Banner Desert Hospital. This Starbucks was designed more to handle drive-thru service and mobile app orders than be a sit-down cafe. The seating is very limited here. I find myself putting in an order ahead of time and zipping through here while running errands in this part of town. Starbucks coffee is still mediocre, but sometimes I just need a caffeine pick-me-up and these guys usually always deliver. read more

Starbucks - Mango Dragonfruit Lemonade - Coffee & Tea Near Me - Mesa, Arizona

On my way to work on January 12 at approximately 8:45am, I made a stop at my local Starbucks (2210 W. Southern Ave. at San Jose, Mesa, AZ.) - which, by the way is the absolute slowest service of any Starbucks I've ever been to in the country. After I made my order, and waited in line for an unnecessarily long time, I drove up to the window, offered my payment, and was 'greeted' by an extremely rude, unprofessional, insensitive, and inconsiderate employee who gave me nothing but a nasty attitude ~ Alyssa. (There is a photo of her included here for reference.) I was simply purchasing my coffee and breakfast sandwich, and have never interacted with her before. There was no reason for her to be so ugly and disrespectful towards me whatsoever. At the end of my purchase, I asked her for her name since she wasn't wearing a name tag (which I believe is required of their employees), and she said in a very snotty tone, "Why?! Who wants to know?!" and refused to give it to me. She obviously knew she was being impolite, ill-mannered, and arrogant. Shortly after leaving, I called the manager, Josh and spoke with him for a few minutes. I asked him if they are providing training for their employees, since I've experienced many interactions at this location where they never say, "please/thank you", etc. Do they not realize that they represent a company? Do they not have policies every employee is meant to follow? Is this acceptable to their corporate office? Well, I'm going to find out. I'll also be contacting Elizabeth Widmer, who is the regional manager. Perhaps she can offer this less than desirable store, with unacceptably rude employees some much needed training on manners, etiquette, and how to behave as a customer service employee. I cannot, in good consciousness recommend this Starbucks location at all. Take your business elsewhere, to a local coffee shop that has respectful and respectable employees. Hopefully, Alyssa will learn a lesson from this! read more

Starbucks - Alyssa = RUDE, UNPROFESSIONAL, INCONSIDERATE, INSENSITIVE! - Coffee & Tea Near Me - Mesa, Arizona

Always come to this Starbucks, my order has never been made incorrectly for the past years this is the second time this week its been incorrectly made the new worker is not the best to be attending people for sure changing my Starbucks now. read more

The good thing about Starbucks is that there's one on every corner! When the one nearest us closed inexplicably, I decided to place a mobile order at this location. This location seems popular because the hospital is across the street. The design of this location is poor. The drive thru line extended out into the street. The parking lot was full except for the spots directly behind the drive thru line making it difficult to get out. Once I got inside I was surprised to see that the narrow interior was full! People snaked around the trash can because it was so crowded. Service was nonexistent; no greetings or acknowledgment. I get it though, there were 5-6 baristas working, a long drive thru line, and a crowded inside. But hey, if you want a friendly barista go to Dutch Bros. The barista working the mobile orders seemed frazzled but she was nice. My mobile order was supposed to be ready by the time I got there (10 minutes after I placed the order) but the barista had barely started it when I asked. He did make the order correctly and the iced pistachio latte was delicious so that's all that really matters, right? read more

Starbucks - Grande iced pistachio latte with oat milk (and 1 less pump of pistachio) - Coffee & Tea Near Me - Mesa, Arizona

I ordered ahead via the app. When I got to the store the girl on the speaker was so rude when asking for my name. There was not much background noise but for some reason she could not hear me. When I clarified my name is Lily for the 5-6 time she scoffed/laughed and said she thought I said "ditzy". The way she laughed sounded like she was laughing AT me. Regardless I chose not to say anything as I knew it could be a simple misunderstanding. However, when I got to the window there was no one standing there. After about 3-4 minutes a girl (unsure if it was the same girl I spoke to on the speaker) popped out from behind the wall and basically threw my cold food and beverage at me. I had no straw, no napkins. When I started to speak to ask for some, she cut me off mid sentence and literally yelled at to "have a nice day" and then disappeared into the store. And I was left alone again. As a customer service worker myself I can honestly say this is NOT customer service. I wish I could say this was the first bad experience I had here (it's not), but it will definitely be the last. After this horrible experience I will NOT be returning to this store. read more

I asked for a cup of ice meanwhile it was just one person ahead of me and cashier told me to have a seat that she would get that for me. I sat down while more people showed up and weren't ready to order. She has already given the previous person their whole order while she continued to assist the other customers which i didn't mind but a cup of ice literally takes 5 seconds the most. She would make eye contact with me so it felt like she would get to me soon but obviously not. At that point I just got up and left. This happened at 6:50pm on 11-23 read more

paid for a cup of creamer. I tried finishing it, but it's just so much milk I was hoping for more cold brew. read more

Starbucks - Coffee & Tea Near Me - Mesa, Arizona

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Drinks were on point, fast service, friendly faces, plenty of parking spaces.... The only reason I'm giving them 4 and not 5 stars is because my whole time at the store they didn't send somebody to wipe off the tables and/or straighten the chairs customers tend to pull & leave all over the place. Other than this is a really good coffee place to chat, relax and meet people... Located in a safe area in Mesa, which is a plus! read more

Starbucks - Nice & chill athmosphere - Coffee & Tea Near Me - Mesa, Arizona

I came to this location because it was convenient for me despite seeing the bad reviews. First off it took at least ten minutes for my drink to be done, there was no line. I ordered a caramel ribbon crunch and it was clear that the blender was not cleaned. It tasted like chocolate syrup and had small cookie crumbles inside. I am gluten free and typically I do not ask for them to clean the blender because usually this is not an issue. They also did not properly make the drink. It did not have whip cream and syrup at the bottom or all around. Basically it did not taste anything like how it was supposed to. My friend who was with me was also missing whip cream in her cup. We also asked for a pup cup for my dog and it was not given. The woman quickly closed the window and left. I would not recommend this place, it seems very ghetto and without attention to detail. This is my first ever bad review, I downloaded yelp just for this, so disappointing. My caramel ribbon crunch tastes like chocolate syrup, ewww. read more

Saturday morning drive thru traffic at Starbucks is snaked around from the window to the street. Moves quickly they're so friendly and efficient! Iced coffee exactly as ordered. Yum! read more

Starbucks - Drive Thru window and line. Moves fast. - Coffee & Tea Near Me - Mesa, Arizona

We were spending a lot of time at the hospital and needed to come and go for clothing and games and books. We popped into get Hot Tea and coffee pn several occasions as they have different flavors in store than we can get in the hospital restaurant. Not to knock Banner, we just needed something "normal" in a high time of stress. Plus the Baristas were considerate of our stress levels and helped us out quite a bit with a nice smile. We were grateful. read more

To the heavy set white lady with the pony tail working 6.6.25 at 10am that told me how to order my drink and told me to get one or the other next time just do your job and don't complain about customers orders, I'm not sure why it's your problem I wanted double foam. I paid for it cause I wanted it and respectfully, just do your job without throwing a fit. It's unprofessional, you're too grown for that. read more

This location has become very slow. Used to be super convenient to come here. But 16 minutes for a cold brew is crazy

I pulled up to the drive thru and asked for 2 Large Waters and the very rude girl on the other end of the speaker denied me multiple times. She straight up refused to sell me any water and instead tried to get me to buy some type of popcorn she was selling. Do you even sell drinks anymore? Also, oftentimes when I come thru in the morning to order my coffee they purposely act like they don't understand what size I'm asking for and instead try to play this petty game of making me speak Italian just to get the proper sized latte, it's very annoying. read more

They seem to be pretty inconsistent at this Starbucks. I only order cold brew and it doesn't always taste the same. There are times I can tell they just made an iced coffee. And that's messed up cause you are charged a premium for cold brew read more

This is the worst looking Frappuccino I've ever gotten from Starbucks. I'm not one to go back in and ask for another one. I just won't come back here. To expensive to make shitty drinks read more

Starbucks - Watery Frappuccino with no whip cream. - Coffee & Tea Near Me - Mesa, Arizona

This locations staff is always so friendly! There's usually never a problem with my food but when there is they fix it with no other issues.

The service here was fast and friendly. I thought the barista who helped take my order was nice and the person who made my order was amazing as well. The inside of the store was dark. I'm pretty sure this was because a lot of light can come in through the south facing windows. I liked that they had shade screens at the windows to help block the light from coming into the store too strongly. There was a neat photo I took that had a shadow cast into the store from the writing on the outside of their windows. The sore looked clean and there wasn't a lot of people inside. It looked like one of the other patrons was a nurse from the hospital across the street. They also have a drive through. The parking lot is a bit small and the store itself is also a bit small too. I thought the smallness of the store made the store cute. read more

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No complaints here! I mean, it's Starbucks! I come here because I know what I can expect and they always deliver. It's my favorite friendly neighborhood Starbucks guys! The convenient location and drive-thru is the reason why I'll probably have to start working a third job to keep up with my growing affinity for this establishment. I'll also need a glucose monitor, considering the amount of sugar I am consuming with my grande iced cinnamon macchiato with almond milk... I have been reduced to just another one of those gluttonous coffee fiends...it's pathetic I know, and I love it. read more

Ordered from the app. Said it was ready, it took them 25 extra minutes to make my drink. They also made me the wrong drink (I drink tea, don't like coffee at all, made me a coffee instead) but I had already left and told me that I'd have to come back to get a refund. read more

Drive through service was ok. Nothing over the top. Customer service was not warm or sincere. The drink was made well. They need to be better with customer service. Hope the next visit would be better. read more

Let's play a game... Tea or Iced Americano... pretty much just brown water no coffee at all!

It amazes me, that with so many locations, so many employees, with so much that can go wrong, this business continues to shine. And, shine for decades. Congratulations, Starbucks! A most impressive feat. read more

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It's Starbucks, of course it's good. Most the time it just depends on who makes your drink :)

they are so sweet, thank you to the girl who remade my drink very fast & was very kind.

I am talking about a bad experience. Perhaps it's not nice to ask about a new drink. I walked in before closing very rude . Yea he gentlemen sweeping no care in the World to throw garbage and Dust in my direction. I do believe the next time I'll keep my 30$ and go elsewhere I only gave it one star because I had to . read more

This is one of the busiest Starbucks I have been too. It is right by the Children's hospital and many medical offices. The staff is very friendly unfortunately this is also one of the slowest Starbucks I've ever been too, I have popped through multiple times on my way to or from the doctors and it's the same every-time. The parking lot is small and people speed through the maze of cars in frustration. All in all I really try not to come here, but sometimes you have a hungry kid and their peanut butter and jelly sandwich is an easy fix. read more

Shhhh! This brand new Starbucks is the tastiest secret since the Pink Drink! It opened back in April, but when we went NO ONE else was in line! However, I'm sure this place will get crazy busy once word gets out. The location seems super convenient for students and anyone visiting the hospital across the street. There is a drive-thru or you can go inside to get counter service and sit down. The hours are great and the friendly employees didn't roll their eyes at me when I asked for one of those "pretty drinks" from Instagram. While they did have a tough time making that "pretty drink", the group of employees were so sweet as they attempted to concoct the drink that I didn't care! read more

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3 staff members this morning...not too many people in the drive through and nobody inside waiting on drinks...other than the mobile orders. 20 mins it took to make my 1 drink. Whoever the black haired guy is on the mobile orders this morning...take him off. read more

It's very difficult to park in the parking lot. The drive thru line blocks parking and drivers won't let you pull out. I visited this location on 09/14/2023 at 8:25 a.m. Service was mediocre and the cashier was not in a friendly mood. Customer service is key at the front register. It would be nice to see someone who is happy to be at work, serving customers, and is friendly and helpful. read more

If you want to come inside you have to wait extra long because they put the drive thru customers ahead of you

It's happy hour for frappiccinos at Starbucks today from 3 to 6 PM. Stop by and get one or two! read more

Starbucks - Coffee & Tea Near Me - Mesa, Arizona

Nice looking place but from what I am reading, it is still brand new. Service was good like many Starbucks but the only thing that was a downer was that they didn't have the S'mores Frappuccino. My daughter was sad. Drive thru was busy and the inside seemed busy too. I guess this place is no more a secret. read more

Starbucks - Coffee & Tea Near Me - Mesa, Arizona

My husband and I stopped here on our way to an antique store, this location looked newly remodeled or just a new location. The staff was friendly enough but also very talkative. We over heard one of the gals saying that the person in front of us had not paid, etc. We received our order and left but shortly realized we were given the wrong thing. Disappointing to have to come back when it should've been right the first time, and the drive thru line wasn't long. read more